# Zemen Mobile Banking — user reviews > 17 indexed App Store user reviews of Zemen Mobile Banking by Zemen Bank S.c, rated 3.40/5 from 51 ratings. - Source: https://appshunter.io/ios/app/zemen-mobile-banking/id1559580014/reviews - App overview in markdown: https://appshunter.io/ios/app/zemen-mobile-banking/id1559580014.md - Rating breakdown: 5★ 27 · 4★ 2 · 3★ 3 · 2★ 4 · 1★ 15 ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work after working hours, balance takes long to refresh and display the correct amount … *2025-10-28* It keeps saying server is not available after working hours. This happens a lot in early morning and holidays. Can you please work on it!!!! The balance does not refresh either!!! It takes days to know what your actual balance is unless you go online and check. The description of transfers is really bad. It doesnt tell you who you transferred to. The only good thing is, since recently other bank transfers are being delivered in a speedy manner. ### 1/5 — Doesn’t work after working hours, balance takes long to refresh and display the correct amount … *2025-09-16* It keeps saying server is not available after working hours. This happens a lot in early morning and holidays. Can you please work on it!!!! The balance does not refresh either!!! It takes days to know what your actual balance is unless you go online and check. The description of transfers is really bad. It doesnt tell you who you transferred to. The only good this is, since recently other bank transfers are being delivered in a speedy manner. ### 1/5 — app doesnt work after working hours and on holidays *2024-03-02* Funny how the app doesnt work when you need it most. ### 1/5 — Version 4.4.9.052 not working *2024-01-05* The recent update has not once worked on my iPhone after it was updated to Version 4.4.9.052 **Developer response:** Dear Fits Y, We apologize for the inconvenience caused by the crash issue in our app. We appreciate your feedback and your patience. We are happy to inform you that we have fixed the problem and released a new update. Please install/update the latest version of our app. We hope that you will have a better app experience with the new update. If you have any questions or concerns, please feel free to contact us at support@zemenbank.com. Thank you for taking the time to comment and understanding. Sincerely, ### 1/5 — The app failed to login *2024-01-03* Dear developers, I am using iOS 17.1.2 after I updated the app, it failed to login. Please resolve the issue 🙏 **Developer response:** Dear Henok, We apologize for the inconvenience caused by the crash issue in our app. We appreciate your feedback and your patience. We are happy to inform you that we have fixed the problem and released a new update. Please install/update the latest version of our app. We hope that you will have a better app experience with the new update. If you have any questions or concerns, please feel free to contact us at support@zemenbank.com. Thank you for taking the time to comment and understanding. Sincerely, ### 1/5 — Crashing Problem *2024-01-03* The new update crashes as soon as you open the appamd I’ve tried everything even reinstalling it I really hope you fix this soon **Developer response:** Dear ksrsitsti, We apologize for the inconvenience caused by the crash issue in our app. We appreciate your feedback and your patience. We are happy to inform you that we have fixed the problem and released a new update. Please install/update the latest version of our app. We hope that you will have a better app experience with the new update. If you have any questions or concerns, please feel free to contact us at support@zemenbank.com. Thank you for taking the time to comment and understanding. Sincerely, ### 1/5 — Can’t launch the app *2023-10-04* The app fails to start on IOS 14.8.1 ### 1/5 — Worst online banking ever *2022-05-05* Don’t download it ### 1/5 — Doesn’t work *2021-06-30* I’ve been trying to self register on this app for the past two months with no success. I even went in person to a Zemen branch but still no luck! **Developer response:** Dear Bethgirma, We are sorry to hear self-registration is not working for you.Can you please send us further information at support@zemenbank.com, such as screenshots to help us investigate further.Please note also that self-registration does not work if you already are an Internet Banking user. You can also download a guide to our Mobile banking app from the link https://bit.ly/2TcVcMT Kind Regards, Zemen Bank S.C ### 2/5 — Unable to Open *2024-01-06* Since the last update, I’m unable to open the mobile app, it keeps on shutting down, even though the internet banking works fine, please do your BEST to address this issue as soon as possible. **Developer response:** Dear JJvbbbbbbbb, We apologize for the inconvenience caused by the crash issue in our app. We appreciate your feedback and your patience. We are happy to inform you that we have fixed the problem and released a new update. Please install/update the latest version of our app. We hope that you will have a better app experience with the new update. If you have any questions or concerns, please feel free to contact us at support@zemenbank.com. Thank you for taking the time to comment and understanding. Sincerely, ## Most praised reviews (7 highest-rated) ### 5/5 — Great *2025-02-06, version 4.4.13.058* It’s good and fast ### 5/5 — Fast, Reliable and Excellent customer support *2025-02-06, version 4.4.13.058* I recently started using the Zemen Bank app, and I’m really impressed with their fast and efficient customer support. They respond quickly, handle concerns professionally, and make sure everything is resolved smoothly. I myself had a few questions, and they took care of them fast and effectively. This really shows their reliability and commitment to great service. Highly recommend! God bless you! ### 5/5 — Not working for ios 16 *2022-09-20* Fix the bugs zemen ### 5/5 — Compatibility with iOS16 *2022-09-20* The app is great!!! It needs to upgrade to make it compatible with iOS 16. It is not even opening with iOS 16. ### 5/5 — Mobile app *2022-09-14* The app stops working on my iPhone 11 today after I updated IOS 16 what can I do? ### 4/5 — IOS 16 failing to start *2022-09-18* The app used to work nice in previous os with out any issue but after upgrading to iOS 16 it fails to restart was advices to reinstall and I did but still fails to start ### 2/5 — The app is not working on IOS 16 *2022-09-17* The app is not working on IPhone X IOS 16 version, --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*