# Zen Leaf+ — user reviews > 193 indexed App Store user reviews of Zen Leaf+ by Zen Leaf Technologies, rated 4.90/5 from 14,802 ratings. - Source: https://appshunter.io/ios/app/zen-leaf-plus/id6448922214/reviews - App overview in markdown: https://appshunter.io/ios/app/zen-leaf-plus/id6448922214.md - Rating breakdown: 5★ 13,813 · 4★ 793 · 3★ 119 · 2★ 15 · 1★ 62 ## What do users think of Zen Leaf+? Overall sentiment: mixed **Pros** - 👍 Friendly and helpful staff - 💨 Great product selection - 🛒 Convenient online ordering and pickup - 💰 Good pricing and promotions **Cons** - 🚫 Geographic restrictions preventing app usage - 🤔 Lack of transparency around app availability in certain states - 🔍 Inconsistent information between website and app **Commonly reported bugs** - Order cancellations without clear explanation - Linking issues with Google account names **Most requested features** - Improved app compatibility across all legal states - More detailed product information (THC levels, terpenes, etc.) - Push notifications for sales and deals ## Newest reviews (16 of 193) ### 3/5 — wish there was pictures of product *2026-08-13, version 1.65.1* amazing website and employees, but i wish you could see pics of the diff carts/pods to know specifically what ur buying online ### 4/5 — Deli style *2026-07-31, version 1.65.1* $$$thank you$$$ ### 4/5 — Analysis Paralysis *2026-07-26, version 1.65.1* I’m sure I’ll get over the cluttered UI but, this is kinda why I buy from a dealer. They have 3 carts, 5 strains, & a couple edibles. Seeing hundreds of deals in most sections almost made me delete the app, but I looked at the Budget Friendly section because there were 9 things. People unanimously love the app so, I’m sure I’ll buy eventually. ### 5/5 — Easy to use *2026-07-06, version 1.61.0* I am glad they updated from the previous version. It is a lot easier to select my product and pick it up. I like the menu filters ### 5/5 — Great Staff from front to the counter and beyond. *2026-07-03, version 1.61.0* I’m a handicap man and every time I come to this dispensary all staff members are very courteous and helpful. I’m always glad to visit. ### 5/5 — Deals Abound *2026-07-03, version 1.61.0* They make it really enticing with the deals and coupons you get with app use. Also, it streamlines your visit; ordering your goodies before you get there so you can just run in and run out. Love it! ### 5/5 — Great App *2026-06-30, version 1.61.0* Very useful and easy to use app. Enjoy being able to pay online and pick up in store, makes it easier and smoother. Great upgrade. ### 5/5 — nice *2026-06-25, version 1.61.0* good stuff ### 5/5 — “High” Quality *2026-06-25, version 1.61.0* Every visit has been such a vibe. I get the best Quality the best prices. Thank you for a great shopping experience! ### 5/5 — Professional *2026-06-22, version 1.61.0* Professional ### 3/5 — Good Potential - Needs Work *2026-06-18, version 1.61.0* App and interface are nice but lacking a lot of pictures and accessories ### 5/5 — Perfect *2026-06-13, version 1.61.0* Love the app ### 5/5 — Great app *2026-06-08, version 1.61.0* Great business ### 5/5 — The best *2026-05-31, version 1.61.0* Ive gone to so many dispos and honestly zen honors their tier people awesomely and always love their staff ### 5/5 — Great flower *2026-05-29, version 1.61.0* Good people & great trees and phenomenal deals u can’t beat that ### 5/5 — Experience at Zen Leaf+ *2026-05-26, version 1.61.0* It’s so nice in here. The employees are such good help when it comes to not knowing what to grab. So many different products to choose from. I just want to say it’s the best shop in the area. ## Most critical reviews (10 lowest-rated) ### 1/5 — Order limits *2026-08-14, version 1.67.1* Order limits in Illinois for edibles increased to 1000mg total purchase limit. This went into effect in June. The app to this day had an order limit of 500mg for edibles. So every time I got to the store after placing an online order I always have to modify it to actually get all the items I want. It’s so frustrating cause online orders save so much time and there’s always confusion from staff why I didn’t order it online. Well that’s cause I fing can’t. ### 1/5 — Order limits *2026-08-08* Order limits in Illinois for edibles increased to 1000mg total purchase limit. This went into effect in June. The app to this day had an order limit of 500mg for edibles. So every time I got to the store after placing an online order I always have to modify it to actually get all the items I want. It’s so frustrating cause online orders save so much time and there’s always confusion from staff why I didn’t order it online. Well that’s cause I fing can’t. **Developer response:** We appreciate you taking the time to express your feedback and share your experience with our Zen Leaf+ app. We are sorry for the inconvenience you have experienced regarding the system's order limits. Our team is working to make improvements to the app, and we would appreciate the opportunity to collect additional details from you as well. Please connect with our team by submitting a ticket at https://support.verano.com and mentioning this review. We hope to hear from you soon. ### 1/5 — App doesn’t work *2026-08-06, version 1.65.1* Love Zen Leaf, but this app has never worked. Every time I select my state as NJ which weed has been recreationally legal in for several years now, it incorrectly states that’s there’s no service in my state so I can’t use the app. ### 1/5 — Caregivers beware!! *2026-06-14, version 1.61.0* Caregivers cannot pick up or pre order without major issues with the app. ### 1/5 — Virginia? *2026-05-07, version 1.59.0* Why doesn't the app allow orders in Virginia? They're are 6 stores here. Why aren't they on the app? ### 1/5 — Terrible app *2026-03-31, version 1.57.1* Changed phones and now I can no longer sign into the app. I’m being told a code will be sent to my email that I never receive. I called the number listed for app support and the person who answered pretty much laughed and said I have the wrong number. Zero stars ### 1/5 — $41.22 (small print $60) *2026-03-05, version 1.56.1* The ad said $41.22 for a 2 gram savvy but there’s tiny writing next to it, I can’t see, but it says “from” that means $60 of you’re not paying attention. They make plenty money here so no need to scam. I won’t be tipping no more. ### 1/5 — Bad Developers *2026-02-06* Waste of Time App - terrible sort and search capabilities (and that’s the EASIEST thing to program in a computer. Clunky, unintuitive, no helpful messages when your search or sorting fails….just terrible development. I used to manage a development team in India….if they had created this poor an app they would have been fired!!! It’s so bad you can’t even order on it….you HAVE to go to a dispensary to learn what’s available because this app is a complete waste of my time and you should be embarrassed to have launched it to the public! Don’t you do any QA before launching it??? Pathetic development….just awful. A child could do better! **Developer response:** Hi Former App mgr, thank you for taking the time to share your thoughts about our app. We aim to make the experience truly beneficial for our guests, and your feedback helps guide improvements. We’re always reviewing how the app performs for our guests. We would love to discuss your experience further. Please contact us at support.verano.com. We appreciate your loyalty and your feedback. ### 1/5 — Terrible UI, last app was way better *2026-01-24, version 1.51.0* Won’t allow me to sign up because when it asks for my phone number the key pad will blocks to confirm button and there is no way to get out of the number pad. ### 1/5 — Ohio!!! *2026-01-22, version 1.51.0* I hate having to go through my browser for orders in Ohio :/ ## Most praised reviews (10 highest-rated) ### 5/5 — Love this place *2026-08-11, version 1.65.1* Love this place it’s so good ### 5/5 — Anxiety Girl *2026-08-11, version 1.65.1* I appreciate the app and being able to to order and pick up make the pressure of being around a lot of people on my bad dad a little easier. ### 5/5 — Hampton VA Has It *2026-08-07, version 1.65.1* If the collective staff at the Hampton Virginia location were a lady I would want her to have like 10,000 of my babies. They are that consultatively, good professional, and attentive. ### 5/5 — Cannabis tea *2026-08-05, version 1.65.1* Laid me on my back too strong but good and relaxing. Strong is good ### 5/5 — Cannabis tea *2026-07-23, version 1.65.1* Laid me on my back too strong but good and relaxing ### 5/5 — zen leaf *2026-07-22, version 1.65.1* They are always on time and they are very polite and knowledgeable ### 5/5 — My first time there *2026-07-21, version 1.65.1* I was having an awful day but I decided to go with the Apple Betty savvy heyphen pod+mod and was not disappointed. While waiting on the bus I was looking for my phone and then I realized it was in my pocket the whole time Thanks ### 5/5 — Rate *2026-07-18, version 1.65.1* Good app ### 5/5 — Great Zen *2026-07-13, version 1.65.1* Great place great deals and greats customer service ### 5/5 — Hands down awesome! *2026-07-09, version 1.65.1* Love the app! They have it super organized. Love the rewards, deals and variety. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*