# Zen Lyfe - Bank of Maharashtra — user reviews

> 40 indexed App Store user reviews of Zen Lyfe by Bank of Maharashtra, rated 2.20/5 from 14 ratings.

- Source: https://appshunter.io/ios/app/zen-lyfe-bank-of-maharashtra/id6745421027/reviews
- App overview in markdown: https://appshunter.io/ios/app/zen-lyfe-bank-of-maharashtra/id6745421027.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 9

## Newest reviews (10 of 40)

### 4/5 — Account statement issue

*2026-07-14*

The bank app is smooth and fulfills basic banking needs. But recently I am facing one issue for loan account statement after last app update to version 2.1, when I am going to loan account section and clicking on loan account, the statement is not opening and there is no other way through which I can access my loan account statement.
Please try to resolve this issue as soon as possible.

### 3/5 — Good Experience, but Custom Dates Not Working

*2026-07-12*

Overall, the app performs well and features a well-designed, intuitive user interface. However, there is a functional issue that needs attention. Specifically, the custom date range feature for viewing and downloading statements is currently unresponsive. Regardless of the specific dates entered, the system defaults to generating statements for only the trailing 12 months. Resolving this bug would significantly enhance the app's usability.

### 3/5 — Initially was good but now has bugs

*2026-04-11*

Initially I had rated this 5 stars when it was launched. I still rate it 5 stars for the design and ease of use. 
However overall I am reducing the rating to 3 stars after some issues:
After every update, there is an issue logging in to the app. After the last update, faceid login does not work even though biometric is enabled. Further, the moment the app is loaded, it says one incorrect mpin entered even though mpin was not entered. If I click on faceid it says incorrect mpin entered….account will be locked. 
MPIN expires automatically after x days which is very short. Let the user decide on this like the apps of other banks. 
Twice after update, it asked me to register again.

**Developer response:** Thank you for the 5-star rating on the App Store! Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.

### 3/5 — Bug in Statement Download Date Picker

*2026-04-06*

There’s a bug in the Zen Life app when trying to download statements using a custom date range.

Whenever I select a custom “From Date” (for example, 1 April 2025), the app automatically resets the date range to the default (last 1 year from today). This makes it impossible to select the exact date I want.

Because of this, I’m unable to download statements for specific periods, which is quite frustrating.

Please fix this issue soon.

### 2/5 — No loan account details

*2026-03-02*

New UI is very poorly designed you get the same information all over the app. For instance i want to see my loan details but after clicking on the loan account i just see the transactions nothing more. There is no option to prepay your outstanding loan amount or extra amount which was there in older app maha bank. Basic options are missing
I did KYC with all the details but still my email id is missing

**Developer response:** We sincerely regret the inconvenience caused. Please write to us at digitalsupport@mahabank.co.in with your issue details, and our support team will assist you promptly.

### 3/5 — Migration issues

*2026-02-09*

Frustrating. You force customers to to migrate by blocking earlier version, yet you don’t take care of required credentials migration. unable to log in keeps throwing error and your tele help desk doesn’t solve. Migration should be smooth and simple process not irritating and frustrating and inability to use the app

**Developer response:** Dear Customer, We sincerely regret the inconvenience caused. Please write to us at zensupport@mahabank.co.in with your issue details, and our support team will assist you promptly.

### 5/5 — Good but gliches

*2026-01-07*

New version is good than mahamobile plus app which was earlier. This app has best user interface but lacks in background support. Bom should work on strong background network which reduces network issue and registration of app again and again after update.

**Developer response:** Dear Customer, Thank you for the feedback. Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.

### 1/5 — Usual Issues with BOM

*2026-01-04, version 1.5*

Can’t register for NRI account.. banking shouldn’t be this difficult

### 1/5 — Registration does not work for NRI accounts

*2026-01-02*

I reach the register and send sms page but the app tries to send a message to a +1 number instead of +91. After that the message sending fails and I’m stuck. 
I can log in to mobilebanking+ so I know there is no issue in my account.

**Developer response:** We apologize for the inconvenience caused. The problem has now been fixed. Please update the app to latest version. If your experience is satisfactory, we kindly request you to provide a good rating.

### 2/5 — Registration doesn’t work for NRI accounts

*2025-12-25, version 1.5*

Registration doesn’t seem to be working for NRI accounts with international mobile numbers. MahaSecure login works, so I assume there is no problem with the account login. Registration comes up with a message that it is not able to verify the SIM attached to the account. I am able to receive OTP on the same SMS when working with MahaSecure

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst Customer Experience for Home Loan Customers

*2026-06-29*

The Zenlyfe app for Bank of Maharashtra is disappointing, especially for home loan customers. It lacks basic features that most banking apps provide today.

There is no transparency in showing the updated reducing loan balance or interest calculations after a part prepayment is made. Other banks clearly show the impact of prepayments on the outstanding principal, interest savings, and reduced loan tenure. Surprisingly, the Bank of Maharashtra app still doesn’t offer these essential features.

To make matters worse, the app has recently stopped showing the home loan transaction history altogether. I’m not sure what has changed, but this is a significant step backward in terms of customer experience and transparency.

I hope the development team prioritizes these basic yet important features instead of leaving home loan customers with limited visibility into their loan accounts.

### 1/5 — App issue and version

*2026-06-25*

As per PSU Bank this app was be the great revolution to track and manage digital bank over the time like india mentality started down fall as “service outage”, “statement issue”, “payment fail”, “Application compatibility with version controlling” are the major issues which is quiet hampering brand reputation and trust of customers from the upcoming generation “digitisation” is the biggest attraction towards business. So rivalling with competitors with this behaviour will definitely impact on business keep focus on quality instead of quantity is the key for private players

### 1/5 — Wot working with iPhone X

*2026-06-13*

When install vet 2:0 it was working asking for re registration  but I was travelling that time and decided to register once reached to my destination , bur next day you released 2:1 ver that support ios 18 and above , Instructions shows to install old ver for my phone  which is not available on App Store.

I think Developper need to appoint good sw testing team who can check all problem before realeased  new version. 
Or gift new phone which supports iOS 18 and above .
 Branch people don’t have any updates about 
Sw problem please-released   technical bulletin  about  version and make customer and employees life easy . 
They are suffering because of your bad  service. 

Hope all suffered customers will get solution soon 

Regards,

Aadesh Chavaan,

### 1/5 — World Worst APP Winner

*2026-04-12, version 1.8*

Forget about banking APP this is the worst APP ever seen in life. What a shame for a BOM that isn’t able to maintain a Banking APP ( which is basic ) .

### 1/5 — Worst app | bank cannot afford correct coding team

*2026-03-31*

This is so unprofessional, why Bank of Maharashtra fails to make app. Branch no do not work . Bank app always full of bugs especially ios app. Can’t the bank afford to hire correct team. Shameful. App is not working again. -100 of 10 for this Bank of Maharashtra bank. Don’t spoil name of Maharashtra keeping name as bank of Maharashtra you are not even close change the name to bug of bank. Worst banking experience

**Developer response:** Dear Customer, We sincerely regret the inconvenience caused. Please write to us at zensupport@mahabank.co.in with your issue details, and our support team will assist you promptly.

### 1/5 — Lots of bugs in ios app

*2026-03-06*

The Zen app needs improvement in the statement section. Currently, statements are not displayed properly, which makes it difficult to track transactions.

One major issue is that after clearing any cheque, the cheque number does not appear in the statement. Only the amount is shown. This makes it very hard to identify which cheque transaction it was.

This is a very important feature for users who manage multiple cheques. Please fix this issue as soon as possible and improve the statement display for better clarity.

**Developer response:** Dear Customer, Thank you for your valuable feedback. We appreciate your suggestion and will carefully consider it for future updates of the Zen Lyfe app to enhance user experience.

### 1/5 — Don’t waste your time dealing with this app

*2026-03-04, version 1.7*

This app doesn’t even deserve a single star. Constant onboarding and technical issues. No one ever responds to complaints or grievances raised via the app about its functionality. Total disappointment and waste of time and money doing business with this bank and its roll out of this new net banking app.

### 1/5 — Registration problem

*2026-03-03, version 1.7*

I’m able to get past the initial registration by receiving the OTP and the following steps until it asks me to set the password and it gets stuck there as the password policy has some coding issue. Probably someone pushed the code to production without testing. Whatever combination of alphanumeric string I conjure, I get a notification stating it does not adhere to the policy. And the policy has some variable names mentioned in the minimum and maximum length rule instead of actual values. Please have them fixed.

### 1/5 — App registration does not work

*2026-02-05, version 1.7*

I have tried multiple times to get registered and this app simply will not work. There are no support functions to help with this either, since no one responds on the support phone numbers. Bank of Maharashtra has become one of the absolute worst banks to do business with.

### 1/5 — App not working

*2026-01-29, version 1.7*

Always getting error that we are unable to establish secure connection with the server. Tried on Wifi, Mobile Data as well

## Most praised reviews (10 highest-rated)

### 5/5 — Bank of maharashtra mobile app

*2026-07-06*

Zen Lyfe is a user-friendly and reliable banking app with a clean interface and smooth navigation. It makes managing finances simple with quick access to essential banking services. The app is fast, secure, and regularly updated, providing a seamless experience. A great digital banking companion—highly recommended!

### 5/5 — Very good

*2026-07-06*

Initially when the app was launched it was not good 
But after several updates the app was fully functional and all the options were operational we need not go to branch at all.
We should just explore all the options they were continuously updating and giving more options

### 5/5 — Excellent Mobile Banking Experience

*2026-07-03*

I’ve had an excellent experience using this mobile banking app. The interface is clean, intuitive, and easy to navigate, making everyday banking quick and convenient. Features such as instant fund transfers, bill payments, account monitoring, and transaction history work smoothly and reliably.

The app is fast, secure, and consistently performs well without crashes or delays. I especially appreciate the strong security measures, including biometric login and real-time transaction alerts, which provide peace of mind when managing finances.

Customer support is responsive, and the app is regularly updated with useful improvements and new features. Overall, this is one of the best banking apps I have used, offering a seamless, secure, and user-friendly banking experience. Highly recommended!

**Developer response:** Dear Customer, Thank you for the feedback. Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.

### 5/5 — Excellent App

*2026-07-03*

Initially had some issues but now the app has improved a lot. Providing good customer service and support. Also, adding more services through the app only day by day. The team is working on user experience. Overall recommend to use this app.

**Developer response:** Dear Customer, Thank you for the feedback. Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.

### 5/5 — Best

*2026-06-02*

A massive upgrade from the old app! The UI is clean, modern, and very user-friendly. I appreciate the range of features—from quick fund transfers to opening FDs and booking tickets. It’s made my digital banking experience much smoother. Definitely a 
great move by Bank of Maharashtra to simplify things."

### 5/5 — One touch solution

*2026-03-12*

Paying all my bills takes only two minutes

**Developer response:** Dear Customer, Thank you for the feedback. Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.

### 5/5 — Transformation of experience

*2026-03-12*

The earlier app lagged in manu aspects as compared to peer banks. Now this newly launched app has incorporated options that make the user experience better.

**Developer response:** Dear Customer, Thank you for the feedback. Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.

### 5/5 — Seamless operation. App works very well especially for NRI customers.

*2026-03-07, version 1.8*

For NRI customers app works as long as your foreign cell number is registered with the bank. I was able to quickly open a FD by navigating through the app. I haven’t tried all features but so far 5 star performance by MahaBank.

### 5/5 — Clean UI

*2026-02-25*

The app runs great with very few errors. Ads are minimal. Though I wish the utilities bill payment section was a bit more integrated. I would like to add my FASTAG and keep it saved than adding it every single time to top up or check balance.

Face ID takes care of login though I have seen a few errors of session timing out for no reason. That needs to be fixed.

UPI circle doesnt exist. That needs work.

Overall it’s minimalist and does a fantastic job. Keep up the good work Maha Team.

**Developer response:** Dear Customer, Thank you for the feedback. Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.

### 5/5 — Application Improvements over period of time

*2026-01-16*

This approach to improve your app is commendable from Bank of Maharashtra from the application which was basic. Also you need to improve more related to UI as currently it is user friendly but there is a scope for more improvement. I hope for the bank will improve their online and mobile banking facilities in the near future.

**Developer response:** Dear Customer, Thank you for the feedback. Your support motivates us to keep improving the Zen Lyfe app. We truly appreciate your trust and look forward to bringing you even better features soon.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
