# Zen Planner Member App — user reviews > 227 indexed App Store user reviews of Zen Planner Member App by Daxko LLC, rated 4.60/5 from 7,281 ratings. - Source: https://appshunter.io/ios/app/zen-planner-member-app/id1065000091/reviews - App overview in markdown: https://appshunter.io/ios/app/zen-planner-member-app/id1065000091.md - Rating breakdown: 5★ 6,058 · 4★ 468 · 3★ 152 · 2★ 123 · 1★ 480 ## What do users think of Zen Planner Member App? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient scheduling - 💡 Helpful for tracking progress - ⭐ Great app - 🙌 Excellent for gym management **Cons** - 🐛 Frequent crashes and glitches - 🔍 Difficult to navigate - ⚠️ Unreliable performance - 🕰️ Slow loading times - 🔑 Frustrating login issues - 💳 Payment problems - 🗓️ Calendar sync issues - 🤯 Confusing user interface **Commonly reported bugs** - App crashes on launch - Unable to update payment methods - Incorrect class reservations and attendance tracking - Calendar sync deletes other events - Waitlist notifications not working **Most requested features** - Add ability to cancel recurring classes - Improve attendance tracking and history - Integrate with more calendar apps - Provide better customer support - Enhance mobile app stability and responsiveness ## Newest reviews (14 of 227) ### 2/5 — So so *2026-06-30, version 2.4.67* Took payment but won’t let me book appointments. ### 2/5 — Slow Planner *2026-05-17, version 2.4.67* This app is slow and glitchy. It works most of time at least though so it gets 2 stars. ### 3/5 — Could be five stars *2026-02-24, version 2.4.67* I have written to this company on their website asking if I help, but they don’t even answer. I noted to them that the sign up for a month of classes requires extraordinary work, because you should be able to just copy down week after week without having to go through every day again and again and again. But again, they never answer. ### 3/5 — Issues with ongoing error messages *2026-01-17, version 2.4.67* The app continues to show a red blocked error at the bottom of the page when booking classes and attempting to view my own payment schedules. Like, for a year. ### 2/5 — Still poor for tracking workouts *2026-01-09, version 2.4.67* As a member, this app is very frustrating for reviewing workout stats. Once you tap on a workout, when you close that workout, the app dumps you right out into the main list of workouts. There is no “back” feature. So you have to re-type the search entry again. Also, why can’t the user filter results to show only workouts that they’ve logged? Basically the workout library is clunky and not user friendly. It’s been this way too long. Time for an update. ### 3/5 — Ok I guess *2025-12-05, version 2.4.67* I wish we could communicate with the staff of our gym so we could tell them oh I won’t be able to come the day of the graduation or something other then that it’s a meh app. ### 3/5 — Raciest instructor *2025-12-03, version 2.4.67* Ok before I start this review it’s not this app it’s a 5 star app in my opinion but anyways one day I witnissed 2 or 3 students tests for a new belt in wu yi teckwondo it was the 159 one that’s close to a chevron,mcdonalds and a north Surrey secondary school 2 or 3 kids who were brown were testing and I witnessed seeing 1 do good better then the others. Some of the people who looked like they were doing worse passed but the brown kids failed even though 1 was doing good. I also saw the same kids last week and I was looking at the testing lane. I saw that instructor who failed him the next day he tested anyways I witnessed him give the boy a green board and the boy was barely able to break it he on pourposly gave him the board so he wouldn’t pass that instructor is also brown so I don’t get it they should be friends not the instructor is racist. But this app is 5 stars in my opinion. ### 3/5 — Zen Planner member app review *2025-11-17, version 2.4.67* So it’s super glitchy and works OK most of the time but does weird stuff like not letting me reserve for classes so I give it a three out of five, but would not recommend but if this is what your gym uses it’s not a make a break for me ### 1/5 — I have a suggestion. *2025-04-05, version 2.4.64* I suggest giving our consumers the right to change or delete their bank cards. We have the right to choose automatic payment or manual payment. Your software infringes on our consumers' free rights and interests. Now my credit card can't be deleted by myself, and I can't turn off the automatic payment option, depriving me of my own rights and interests. This is disgusting for you developers. ### 1/5 — Not so good *2025-03-04, version 2.4.61* Do better ### 1/5 — Error messages all day *2024-12-26, version 2.4.48* Error messages every time you try to do something. Still schedules but gives error messages and then won’t link with calendar either ### 3/5 — What’s with all the error messages???? *2024-12-02, version 2.4.48* Every click I make ends with an error message. Still lets me sign up for classes, but won’t let me add them to my phone calendar anymore. Latest version is NOT an improvement. ### 1/5 — Terrible - No Content *2024-11-30, version 2.4.48* the app is so weak ### 2/5 — Poor UX *2024-10-18, version 2.4.48* Difficult to use and navigate ## Most critical reviews (10 lowest-rated) ### 1/5 — I hate this app *2026-07-13, version 2.4.67* Worst app ever. Always logs me out, makes me change my password or does not work. I’d pay a higher member fee for my gym to get rid of zen planner. ### 1/5 — No option to update email *2026-06-17, version 2.4.67* This app sucks for one reason. My emails was hacked and I can’t update to my new email address ### 1/5 — Garbage, glitchy app *2026-05-26, version 2.4.67* This app is literal trash. It freezes CONSTANTLY so that you can’t scroll down and it literally will not reset unless you close out. And it ain’t a rare occurrence, it is every single time I use the app. I don’t know how someone can create something this bad, y’all should be embarrassed. ### 1/5 — Glitchy *2026-03-24, version 2.4.67* This app glitches often - so many times I have to log in multiple times to get it to work. And why the high security (eg having to regularly provide new passwords)? We’re not guarding official secrets here! ### 1/5 — Always a problem *2026-02-26, version 2.4.67* There is never not a problem with pos. It always crashes or logs you out or can’t load any information. ### 1/5 — Terrible update *2025-12-31, version 2.4.67* The last update made this app horrible. It does not stay logged in and my settings were changed. I attend several classes each week and refer to the app almost daily. It is infuriating to have to log in every single time. I am going to recommend that my gym to leave this app. ### 1/5 — Don’t do it! *2025-11-17, version 2.4.67* This is the worst CRM I have ever used (I’ve been in the industry for 20+years).When you try to review them on Google’, you can’t because of how they technically set up their company. Therefore more people get sucked in to their service with no repercussions. This is a terrible company. Their reports don’t work or make sense. They have terrible customer service to help you with there terrible reports and I can only complain as much at the text limit allows me too on third party websites if I’m allowed too. Even when you go to the FAQ, it doesn’t even show up to date screen shots of what the system looks like. Go elsewhere and tell your friends to stay away. ### 1/5 — Horrible UI *2025-11-16, version 2.4.67* Very confusing UI please update ### 1/5 — Classes *2025-09-23, version 2.4.66* I have a lot of trouble changing class reservations. ### 1/5 — Application Error *2025-05-24, version 2.4.66* Unfortunately, my gym uses this app. I’ve been going to this gym for years and have to login to this app to reserve my spot in class. Over the hundreds, maybe even a thousand, times I’ve opened this app, there has always been an error. “Whoops! Something went wrong” is something you should just get used to seeing. Obviously something is wrong with the code, but throughout the app updates they’ve never been able to fix it. Super buggy. Find another app, if you’re a gym owner. This app is slow and rarely works as intended—unless you’re super patient and have the time to close and reopen multiple times. ## Most praised reviews (10 highest-rated) ### 5/5 — Zen planer *2026-04-30, version 2.4.67* Love how easy it gets using this app ### 5/5 — Ease *2026-02-11, version 2.4.67* Ease in using zen ### 5/5 — Greg *2024-12-30, version 2.4.48* Easy to use ### 5/5 — Easy to use *2024-12-18, version 2.4.48* Makes scheduling easy ### 5/5 — 2nd Chance Fitness *2024-10-22, version 2.4.48* I love this place, Great trainers! Always a good workout with good people!😃 ### 5/5 — Coach Andy *2024-10-15, version 2.4.48* Thank you and your team, its been a blast! ### 5/5 — Great app *2024-08-04, version 2.4.42* Love this USSD membership app to keep track of my attendance and schedule private lesson. Looking forward to learn more of what it can do. ### 5/5 — Improving *2024-05-20, version 2.4.42* Coaches are always looking for ways to improve my skills ### 5/5 — Great App *2024-04-19, version 2.4.42* Love it⭐️⭐️⭐️⭐️⭐️ ### 5/5 — The Amazing Team!! *2024-03-23, version 2.4.42* This amazing place has an app that lets you know about: - Days they’re closed - Special events It gives good education (see other review). How to get people to know about it when you’ve signed up: - Take them for events like Buddy Day and Kids Night Out. - Show them this review and other reviews! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*