# Zen Planner Mobile — user reviews > 17 indexed App Store user reviews of Zen Planner Mobile by Daxko LLC, rated 3.00/5 from 43 ratings. - Source: https://appshunter.io/ios/app/zen-planner-mobile/id6744126414/reviews - App overview in markdown: https://appshunter.io/ios/app/zen-planner-mobile/id6744126414.md - Rating breakdown: 5★ 18 · 4★ 3 · 3★ 2 · 2★ 3 · 1★ 17 ## Newest reviews (2 of 17) ### 1/5 — Adds 2 features, ruins all the rest. *2026-03-12* The only benefits to this new app is the “shout outs” (would be nice if we could customize what triggers those) and a teenie bit more information visible from a students profile… Now to check someone in, instead of having a row of names and pictures to quickly select you must tediously type in names, and make multiple clicks just to get them in. Takes me way longer to do attendance now with this new app. **Developer response:** Thank you for taking the time to share your feedback. The check in issues you described are being addressed and we appreciate your patience. Attendance should not take longer with the new app and we are going to make sure that is the case for you. ### 1/5 — Original Zenplanner is dead, new management incompetent *2026-02-27* Whatever you heard about zenplanner, it’s no longer the case. The app wasn’t updated for over 4 years then got sold to some new company that is somehow even more incompetent. That’s probably why they made a new app, they probably fired the original coders thinking they could do better and it’s worse than ever. - our zenplanner website is constantly 404’ed - app crashes and barely works even when it’s “functional” - constant glitches and problems - name search engine has no logic to it(this is not hard to program by the way) Go elsewhere. On top of being a bad product, I can only imagine how awful they must be as a company to have ousted the original coding team(the people that did all the real work). **Developer response:** Thank you for taking the time to share this feedback and we hear you. The issues you've described, including 404 errors, app instability, crashes, and search functionality that aren't meeting expectations, are not the experience we want anyone to have, and we take that seriously. If you're willing to connect with us, please reach out to our support team at support@zenplanner.com. We'd like the opportunity to work through the specific issues you're experiencing and make this right. We appreciate your patience as we work to earn back your trust. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not optimized for iPad *2026-09-01* We’ve been using zenplanner since our martial arts school opened, the old app was simple and easy, and worked on our iPad. I was very disappointed when I realized that wasn’t the case for the new app. Now that the original staff app has been retired having students sign contracts is a hassle because it’s extremely small text on a phone, too small for some people to read. **Developer response:** Thank you for sharing your feedback. We are building out the new iPad version as we speak. In the meantime, the old version is still available to use so that there is no disruption to your workout. Your data will be accurate on both the new app and old iPad version. Please reach out to us with any other feedback you have so we can work to resolve it. support@zenplanner.com ### 1/5 — Downgrade *2026-08-31* This app has made everything way harder than the last version. Even something as simple as scheduling an appointment is a tedious and time consuming endeavor. I really wish they would bring back the functionality of the old app. **Developer response:** Thank you for sharing your feedback. In the latest version 1.13, we updated appointment bookings flow and will continue to improve it so that it does not feel tedious or time consuming. Please reach out to us with any other feedback you have so we can work to resolve it. support@zenplanner.com ### 1/5 — A Step Down *2026-08-19* Having used the previous version for years, I find the new app clunkier and less intuitive. It now takes more steps to open the app, find someones name, and check them into class. Things takes more time and are less enjoyable. **Developer response:** Thank you for sharing your feedback. We hear you and we are working to improve the new app experience. Please reach out to us with any other feedback you have so we can work to resolve it. support@zenplanner.com ### 1/5 — App SUCKS *2026-08-12* This app can’t correctly book appointments. It changes the date and time of bookings and it changes the appointment type. Zenplanner is asking ME to completely change our programs, staff availability and so much more. The AI agent refuses to connect me with a live agent. Eff off **Developer response:** Thank you for sharing your feedback. We are sorry to hear it's been so frustrating to book appointments. We updated the appointments feature in version 1.13 and will continue to make improvements so that it's a much better flow that works for you. Please reach out to us with any other feedback you have so we can work to resolve it. support@zenplanner.com ### 1/5 — CrossFit Gym Kiosk Management *2026-08-08* The old app was great as a centralized kiosk on an iPad. This new app is scaled for a phone so if you’re using an iPad as a kiosk to check people in, check out retail items etc. it doesn’t look great and is hard to use. Functionality is the only thing that matters for a small Business owner using front facing management software and this new app misses the mark. You can keep all the new bells and whistles but keep some of the things from the old app that tangibly worked for us. IE the member check in experience, the retail check out, daily class schedule. The new UI ain’t doing it. **Developer response:** Thank you for sharing your feedback. We are building out the new iPad version as we speak. In the meantime, the old version is still available to use so that there is no disruption to your workout. Your data will be there on both the new app and old iPad version so that it doesn't disrupt your operations. Please reach out to us with any other feedback you have so we can work to resolve it. support@zenplanner.com ### 1/5 — Terrible app *2026-07-19* The new app and updates seem to be making the experience worse for gym owners. After the latest update coaches are getting error messages for members that are not accurate. Please fix the app asap. ### 1/5 — The old app was better *2026-07-14* This new app sucks. For each class you have to manually look up each person to check them in, there isn’t a roster that pops up where you can check them in. **Developer response:** Thank you for your feedback and we hear you. We added the roster that pops up where you can view all eligible members and check them in with one tap. Update to version 1.0.11 to check it out! ### 1/5 — Terrible *2026-06-13* Very frustrating and limited app. The old one was easier to use and could do simple admin, this one can’t do the most minor admin tasks ### 1/5 — Waiting for substantial update *2026-05-27* The primary reason I use the app is for attendance (else I just use the website). The new app is substantially worse for attendance, having to search/match each individual name instead of just tapping a list of icons. If I’m missing that feature, it’s not obvious. I started using it once and bailed out early. I won’t be using it again until that’s addressed. **Developer response:** Thank you for your feedback and we hear you. We upgraded the attendance feature so that you can tap a list of icons to check people in. Update to version 1.0.11 to check it out! ### 1/5 — A fancy wrapper on a worse app *2026-03-19* Way less features than the old app. More taps and menus to do anything. Filters don’t stay. Can’t view all client data, the list goes on. At least make it feature comparable to the old app. Needs a ton of work to be close to being able to delete the old app off of it. **Developer response:** Thanks for sharing your concerns and feedback. We hear you loud and clear and will continue prioritizing and working to make the new app even better than the existing one. Thank you. ## Most praised reviews (5 highest-rated) ### 5/5 — Not as many crashes *2026-03-20* The old app was terrible ### 4/5 — Awful *2026-04-30* Zen planner has been a very frustrating app to use for the last two years, there’s generally always something going wrong with this app or even the software, I switched over to a new CRM and it feels like simple planner is something that was made in the early 2000s, it was frustrating to have to switch over, but I’m glad I did ### 3/5 — Please add “eligible” back *2026-07-11* We use the staff app at a martial arts school. The old app was great because you could see the list of students by face and add them to the class. This new version requires you to enter them by name if they haven’t checked in on their own, which isn’t always best when you have to stop the flow of class to ask for a new kid to remind you their name rather than just enter them by photo. It was also way more convenient to just scroll the list of monitors and tick them all off if they were present. Now you have to enter them each by name and it takes longer. **Developer response:** Thank you for your feedback and we hear you. This is why we added the list of students by face to the new app. Check it out in the latest version 1.0.11! ### 2/5 — Looks pretty, but does not function well *2026-09-16* This app looks good, but it does not have the functionality or intuitive workflow it needs for people who are actually using it every day. I genuinely think the app would improve significantly if the developers spent more time listening to feedback from the coaches, managers, and staff who use it in real-world environments. A quick example: If I navigate to a specific day on the calendar to review my schedule and then select Book Appointment, why does the app automatically take me back to the current date? If I’m already looking at a day one week in the future, there is a very high likelihood that this is the day I’m trying to book the appointment on. The booking screen should retain the date I was viewing rather than forcing me to navigate back to it again. There is another issue when changing appointment dates. The interface shows the numerical calendar date, but not the corresponding day of the week clearly alongside it. When you are working in a fast-paced coaching environment and booking or changing appointments between clients, you should be able to quickly move forward or backward and see something like: Tuesday, September 22 rather than simply seeing: September 22 I should not have to stop and mentally calculate which date corresponds to which day of the week. These may sound like small things, but they create unnecessary friction in something that should take seconds. When staff are making dozens of bookings, changes, and schedule adjustments, those extra steps add up very quickly. The interface is visually polished. What it needs now is more attention to workflow, speed, and how the app is actually being used by coaches and staff on a daily basis. **Developer response:** Hey there, thank you for your feedback. We hear you about the calendar connecting to appointment bookings and made that change in version 1.0.14. We'd love for you to try it out and let us know what you think. We'll be working on day of the week next. Thank you! ### 2/5 — From simple to complex *2026-08-05* I have used Zen Planner going on 8 years now. Seems our time might come to an end if nothing changes soon. Every update makes things 5x more complex and 3 more clicks to reach the same Information. I understand growth and where you are headed but you took a functional app with an easy layout to now its a click through just to see the same info. Simplicity is key for small business owners who are busy. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-20.*