# ZendBack — You Schedule. We ZendBack.

> Doorstep package pickup and shipping service for apartment residents. (iPhone/iPad app by Sociale Innovo Labs, LLC.)

- Source: https://appshunter.io/ios/app/zendback/id6774777382 (this page in markdown: same URL + `.md`)
- Developer: [Sociale Innovo Labs, LLC](https://appshunter.io/developer/1819154478)
- Category: Lifestyle, Business
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 16.0 · 31 MB
- Languages: American English
- Released: 2026-06-23
- Data updated: 2026-11-05
- Monetization: free

## What is ZendBack?

ZendBack turns shipping and returns into a doorstep amenity for residents of participating apartment communities.
No more trips to the post office or carrier store. Schedule a pickup from your phone, leave your sealed package at your door on collection day, and a ZendBack agent collects it and hands it to FedEx, UPS, or USPS for you. You get a notification when it's picked up and again when it's on its way.
Use ZendBack for:

Retailer returns, send items back without the hassle
Personal shipments, gifts and packages to friends and family
Business shipments, documents and equipment to a company or vendor

What you get:

Schedule pickups in seconds from your phone
Real-time notifications at collection and carrier handoff
Up to $500 in declared-value coverage included, with optional higher coverage
A simple view of everything scheduled, collected, and on its way

ZendBack is offered as a resident amenity through participating property management companies. If your building offers ZendBack, you'll receive an invitation to get started. Pickups follow your community's collection schedule.
Questions? Reach us anytime at support@zendback.com

## Key features

- Schedule pickups from your phone
- Doorstep package collection
- Carrier handoff by agents
- Real-time pickup notifications
- Up to $500 declared-value coverage
- View shipment status

## Is ZendBack safe?

Not enough ratings yet to assess ZendBack.

## Is ZendBack legit?

ZendBack has limited verification signals. The AppsHunter Legitimacy Score for ZendBack is 48 out of 100 points across 7 verification signals from App Store and developer data.


## Frequently asked questions about ZendBack

### What is ZendBack?

ZendBack is a service that allows residents of participating apartment communities to schedule package pickups directly from their doorstep. An agent collects the package and hands it off to carriers like FedEx, UPS, or USPS.

### How do I get started with ZendBack?

ZendBack is offered as a resident amenity through participating property management companies. If your building offers ZendBack, you will receive an invitation to get started.

### What types of shipments can I use ZendBack for?

You can use ZendBack for retailer returns, personal shipments like gifts, and business shipments such as documents or equipment to a company or vendor.

### Does ZendBack offer insurance for packages?

Yes, ZendBack includes up to $500 in declared-value coverage for your shipments. Optional higher coverage may also be available.

### How will I know when my package has been picked up?

You will receive real-time notifications when your package is collected from your door and again when it is handed off to the carrier.

### What devices does ZendBack support?

ZendBack is currently supported on iPhones. The app was last updated on June 23, 2026, with version 1.0.

### Is ZendBack free to use?

Yes, ZendBack is offered as a free service to residents of participating apartment communities. There are no in-app purchases or advertisements.

### How often is ZendBack updated?

The app was released on June 23, 2026, and its latest version is 1.0, last updated on the same date. Future updates will depend on the developer's release schedule.

## Version history (last 2 releases)

### 1.0.1 — 2026-08-11

Bug fixes and improvements, including more accurate packing materials totals when selecting void fill.

### 1.0 — 2026-06-23

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-05.*