# Zendesk Sell — CRM and Sales Tracker

> Mobile CRM and sales productivity platform for efficient sales teams. (iPhone/iPad app by Future Simple.)

- Source: https://appshunter.io/ios/app/zendesk-sell/id488534576 (this page in markdown: same URL + `.md`)
- Developer: [Future Simple](https://appshunter.io/developer/488534579)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 4.61/5 from 1,566 App Store ratings · 230 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 91 MB
- Languages: Bulgarian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi and 18 more
- Released: 2012-01-06
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/zendesk-sell/id488534576/reviews.md

## What is Zendesk Sell?

Zendesk Sell is a sales productivity platform that blends usability and intelligence to give you a cutting edge mobile sales experience. Sell not only provides everything that you and your sales team would ever need from a sales app, but also goes above and beyond by adding mobile sales productivity features like communication tracking, email templates with view notifications, geolocation and mobile reporting.

With the top rated Sell mobile apps for iPad and iPhone, your sales team will have access to everything they need to be efficient and effective, right in the palm of their hand. Sell provides a fast and secure communication tool that gives you complete pipeline visibility of your team. With a highly usable interface, offline access, and the ability to sync to all of your devices including the web application, Sell is the perfect tool for effectively managing your sales team.

The Sell iPhone and iPad apps not only includes amazing mobile features; they include features that translate to providing a great mobile sales experience. In addition to providing a core sales app that includes all of your customer relations management needs, Sell also provides:

--MOBILE SALES PRODUCTIVITY--
• Geolocation to view all of your nearby customers on a native map
• Email templates for quick, personalized communication
• Email view notifications so you know when a message has been opened
• Automatic call logging and call outcome tracking
• Smart list integration to view your existing smart lists directly on your phone, taking the latest Sell technology with you everywhere
• Communication tracking complete with sync functionality

--INTELLIGENCE--
• Receive a real-time notification when critical leads, contacts and deals are updated rather than waiting to find out at the weekly sales meeting.
• Reporting functionality with a beautifully clear user interface, so that you can see your sales funnel from any angle, and customize the information displayed so that it caters to your needs.
Sell is the leading mobile sales app for high performance sales teams on the road.

--THE BENEFITS ARE CLEAR--

Why Reps love Sell:
-Email templates and view notifications
-Auto call logging
-Visualize leads, contacts and deals on a map with geolocation

Why Managers love Sell:
-Complete pipeline visibility for field reps
-On the go reporting
-Real-time notifications

Sell doesn't just get the job done. It provides an experience that makes you productive anytime, anywhere. Download the Zendesk Sell app now for a powerful and intelligent mobile sales experience.

## Key features

- Communication tracking
- Email templates with view notifications
- Geolocation for nearby customers
- Automatic call logging
- Mobile reporting
- Offline access
- Real-time lead notifications

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Voice Credit | $4.99 | one-time |


## What do users think of Zendesk Sell?

Overall sentiment: neutral

**Pros**

- 🚀 Powerful CRM features
- 👍 Intuitive and user-friendly
- 🗓️ Helpful calendar and task management
- 💻 Seamless cross-platform experience
- 🤝 Great for small businesses

**Cons**

- 🐛 Frequent crashes and bugs
- 🔍 Weak search functionality
- 📧 Email integration issues
- 💰 Pricing concerns after free plan
- 🕰️ Sync delays and data loss

**Commonly reported bugs**

- Leads not syncing properly
- Deals disappearing from the app
- White screen on app launch
- Signature issues in email integration
- Inconsistent call and text logs

**Most requested features**

- Customizable sales pipelines
- Advanced reporting and analytics
- Improved mobile app performance
- Better email and calendar integration
- Ability to edit user-defined fields

## Recent user reviews (10 of 230)

All indexed reviews: https://appshunter.io/ios/app/zendesk-sell/id488534576/reviews.md

### 2/5 — Bugs

*2023-09-29, version 5.9.3*

App constantly freezes while typing. Then will crash. When trying to open app, a white screen will appear & wont load.

### 1/5 — Great App horrible customer service!

*2023-06-29, version 5.9.2*

This use to be a great company to work with. The customer service is horrible. Nobody want to help with issues or questions! So sad I love the functionality but need to find a new platform!

### 5/5 — Zendesk sell

*2023-03-29, version 5.9.2*

this app has re invented my brand and allowed infinite possibilities

### 1/5 — The app has become unusable and support is non-existent

*2023-03-22, version 5.9.1*

Have been using ZenSell since it was Base, no real complaints. Mobile app is our primary means of use. For weeks the app has become unusable on all our devices. Even for paid domain,  support is poor and elusive (requires chat format that can take days to get response). The only time we’ve been able to speak with a person was when they called to ask how the service was (unfortunately the caller was unable to provide the support we have been seeking). Despite many years as customer, continuously poor support is forcing us to find another CRM providers

### 1/5 — Terrible since they started charging

*2023-03-14, version 5.9.1*

This app used to be incredible. Since they started charging for their services they have gone down hill fast. I was charged for two agents when I only signed up for one and they took 3 months to change it. Contacting customer support is a joke. 
Save yourself the grief and stay away from this app. All the good reviews are before the changes.

### 1/5 — Please fix mobile app

*2023-03-08, version 5.9.1*

Zendesk sell won’t save any leads

### 2/5 — Pay More, Get Less.

*2023-02-28, version 5.9.1*

Strangely enough, since I began paying $25 monthly for the Zendesk sell app, the performance has suffered greatly.  Multiple issues have not seen any resolution from support.  Seeing leads on a map (I fixed this in my own by editing 400+ data entry records manually), adding a deal on the mobile app, seeing a deal on the mobile app, and even using the search function.  No resolution after patiently waiting.  It’s a shame, because when the app works, it is a nice product.  Likewise, what good is a fun car with no tires?

### 4/5 — Pretty good CRM.

*2023-02-20, version 5.9.1*

A pretty good CRM, that seems to be only now improving after transitioning from ‘Base’ (which was very good) some time ago. But I’m happy that ‘Sell’ is getting there. I like that the tool can be customized quite a lot for example, choosing and rearranging fields. Features such as telephony, email templates and the detailed content CRM records are great. Building a sequence is relatively new and is a bit clunky and I wish I could have ‘scheduled’ emails. The app on my iPhone doesn’t seem to sync well as I continuously have to repeat the same steps when I open the app. Tag labeling is a bit confusing and the wish it were more intuitive. Form building can also use some templates and an upgrade. Keep improving.

### 5/5 — Great way to keep track of all my accounts!

*2023-01-02, version 5.9*

My company does not offer a system I can use while on the road. This keeps track of all my accounts and previous visit info. Couldn’t work without it!

### 1/5 — Pay up if you want to access your contact list data

*2022-11-09, version 5.9*

Been using them for a long time. Now I have to pay if I want to access to my contact list, and no option to just download it and go my way.

## Frequently asked questions about Zendesk Sell

### What does Zendesk Sell do?

Zendesk Sell is a sales productivity platform designed to enhance the mobile sales experience. It offers a comprehensive suite of tools for managing customer relationships, tracking communications, and monitoring sales pipelines directly from a mobile device.

### What are the key mobile features of Zendesk Sell?

Key mobile features include geolocation to view nearby customers on a map, email templates with view notifications, automatic call logging and outcome tracking, and smart list integration. It also provides offline access and sync functionality across devices.

### Is Zendesk Sell free to use?

The application is free to download and use, offering core functionalities. However, advanced features and full access to the platform's capabilities are typically available through in-app purchases or a subscription model.

### What devices is Zendesk Sell compatible with?

Zendesk Sell offers top-rated mobile apps for iPad and iPhone. The platform also includes a web application, allowing for seamless syncing and access across all your devices.

### How does Zendesk Sell help sales teams?

It empowers sales teams by providing real-time access to customer information, communication tools, and pipeline visibility. Features like email templates, call logging, and geolocation help reps be more efficient, while managers benefit from on-the-go reporting and real-time notifications.

## Version history (last 5 releases)

### 5.11.1 — 2026-04-21

A few bug fixes and performance improvements to help you sell more!

### 5.11.0 — 2026-03-11

A few bug fixes and performance improvements to help you sell more!

### 5.10.2 — 2026-02-13

A few bug fixes and performance improvements to help you sell more!

### 5.10.1 — 2026-02-02

A few bug fixes and performance improvements to help you sell more!

### 5.10.0 — 2025-07-28

A few bug fixes and performance improvements to help you sell more!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*