# Zenith Bank eToken App > Mobile application generating one-time passwords for electronic transaction authentication. (iPhone/iPad app by Zenith Bank PLC.) - Source: https://appshunter.io/ios/app/zenith-bank-etoken-app/id6743998461 (this page in markdown: same URL + `.md`) - Developer: [Zenith Bank PLC](https://appshunter.io/developer/732850257) - Category: Finance - Price: Free - Rating: 2.65/5 from 17 App Store ratings · 11 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 3 MB - Languages: English - Released: 2025-04-06 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/zenith-bank-etoken-app/id6743998461/reviews.md ## What is Zenith Bank eToken App? e-Token App is a mobile application that generates One Time Passwords (OTPs) used in the authentication of electronic transactions. A one-time password (OTP) is a series of characters that automatically authenticates the user for a single transaction or session. It is also an alternative to the Hardware Token. Activate the App using the activation details stated below Register as an Individual Select Activation Method Hardware Token: Account Number + 4-digit Server PIN and Hardware Token Code Debit Cards: Account Number + ZENITH Bank issued ATM card (last 6-digits of the customer's PAN #) and the 4-digit card PIN Quick Access: Visit Bank branch and generate activation code required for enabling access on the E-token App Register as a Corporate Select Activation Method Quick Access: Visit Bank branch and generate activation code required for enabling access on the E-token App ## Key features - Generates One Time Passwords (OTPs) - Authenticates electronic transactions - Alternative to hardware tokens - Multiple activation methods - Individual and corporate registration ## Recent user reviews (10 of 11) All indexed reviews: https://appshunter.io/ios/app/zenith-bank-etoken-app/id6743998461/reviews.md ### 1/5 — Terrible experience *2025-07-28, version 1.0.0* No customer support. E-Token app not working for those abroad. Zenith has become a local bank in a global world ### 1/5 — This is the worst E token app ever I have GT BANK TOKEN E TOKEN TO BE PRECISE AND it’s not like this *2025-06-08* I have inputted the correct details needed to link register with my debit card and it’s saying error when I click on done / confirm that one star you guys don’t even worth it main reason I stopped banking with zenith **Developer response:** Hello, sincere apologies for the challenges experienced with onboarding. The card functionality is unavailable at the moment but we can get you onboarded from our end. Kindly send us an email via zenithdirect@zenithbank.com to get started. ### 1/5 — Error code *2025-06-06* Registration doesn’t even pass the first stage. It says error code while adding my bank account and card details .. what’s up with this app? everyone just keep complaining about it why? **Developer response:** Hello, sincere apologies for the challenges experienced with onboarding. The card functionality is unavailable at the moment but we can get you onboarded from our end. Kindly send us an email via zenithdirect@zenithbank.com to get started. ### 1/5 — Unsatisfied customer *2025-05-27, version 1.0.0* I received my etoken activation code, but unable to access my etoken. I keep getting the message this token is active. I haven’t been able to set up a new pin, and still do not have access to the etoken app. Please advise what I need to do. Vera Blessing Nathaniel 20 8746 4555 ### 1/5 — Useless app *2025-04-25, version 1.0.0* Like most things by zenith bank, it is pretty useless and doesn’t work. Left to me I’ll give it a zero rating but that’s not possible so here we are with a 1 star. ### 1/5 — Another insult to customers *2025-04-25* This company keeps making life difficult for online banking. Old installed app not working now this new App is not working. **Developer response:** Hello, sincere apologies for the challenge. Kindly send us an email at zenithdirect@zenithbank.com so we can resolve this for you. ### 1/5 — Not working *2025-04-23* I download this app to generate a token but it’s always saying “error code” anytime I input my details, what’s wrong? **Developer response:** Hello, our apologies for the challenge you are experiencing. Kindly share a screen shot with us via zenithdirect@zenithbank.com so we can assist with it. ### 1/5 — Terrible *2025-04-18, version 1.0.0* Initially, you updated your e-token app, which disabled the previous version without informing users or considering the impact this decision would have on those living outside the country who rely on the e-token app for transactions. After several weeks of back-and-forth communication with customer service to reactivate the e-token, I received new registration details that do not work. This situation is just terrible! ### 1/5 — Unbelievably Useless *2025-04-15, version 1.0.0* They changed their app without notifying customers. The new app is useless! Four times a dedicated staff tried to make it work and each time one error message or another. Impossible to transfer money to someone without this stupid token! So frustrating!! ### 1/5 — App Simply doesn’t work *2025-04-13* App does not activate or reactivate when credentials are entered. **Developer response:** We are sorry to hear this. Kindly share a screenshot of the issues encountered with us via zenithdirect@zenithbank.com or call us on +234 2 012787000 for assistance ## Frequently asked questions about Zenith Bank eToken App ### How do I activate the Zenith Bank eToken App? Activation can be done using your Account Number and either your Hardware Token Code with a 4-digit Server PIN, your Zenith Bank ATM card details with your card PIN, or by obtaining an activation code from a bank branch for quick access. ### What is an OTP and why is it used in the Zenith Bank eToken App? An OTP is a one-time password that automatically authenticates you for a single transaction or session. It enhances security for electronic transactions by providing a dynamic, single-use code. ### Can I use the Zenith Bank eToken App if I am a corporate customer? Yes, the app supports registration for both individual and corporate users. Corporate users can activate the app via quick access by visiting a bank branch to generate the required activation code. ### What devices does the Zenith Bank eToken App support? The Zenith Bank eToken App is supported on iPhone, iPad, and iPod devices. ### Is the Zenith Bank eToken App free to use? Yes, the Zenith Bank eToken App is available for free download and use. ### How often is the Zenith Bank eToken App updated? The app was last updated on April 6, 2025, with version 1.0.0. Future updates will be released by Zenith Bank PLC to improve functionality and security. ### What is the age rating for the Zenith Bank eToken App? The Zenith Bank eToken App has an age rating of 4+, making it suitable for a wide range of users. ### Does the Zenith Bank eToken App have ads? No, the Zenith Bank eToken App does not contain advertisements. ## Version history (last 1 release) ### 1.0.0 — 2025-04-06 No release notes. ## Apps similar to Zenith Bank eToken App | App | Rating | Price | Category | | --- | --- | --- | --- | | [CadRemit](https://appshunter.io/ios/app/cadremit/id6453171589) | 4.9 (557) | Free | Finance | | [UBA Secure Pass](https://appshunter.io/ios/app/uba-secure-pass/id1093212688) | 1.9 (194) | Free | Finance | | [Bamboo: Invest. Trade. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*