# ZenithToken — user reviews > 56 indexed App Store user reviews of ZenithToken by Zenith Bank PLC, rated 2.13/5 from 47 ratings. - Source: https://appshunter.io/ios/app/zenithtoken/id1489142551/reviews - App overview in markdown: https://appshunter.io/ios/app/zenithtoken/id1489142551.md - Rating breakdown: 5★ 10 · 4★ 1 · 3★ 5 · 2★ 0 · 1★ 31 ## Newest reviews (18 of 56) ### 1/5 — The DUMB So-Called ZENITH ETOKEN APP *2024-05-29* I just can’t wrap my mind around why a prestigious (erstwhile) bank as ZENITH will come up with a dummy app-their so-called Zenith etoken app. This app is simply unworkable and stressful trying in vain to activate it. The so-called Zenith etoken app is to put it simply, the dumbest, unworkable, and scamming app I’ve ever come across, defrauding their customers of N1,500 for a service designed to fail. Shame! On you, ZENITH, that you couldn’t in the least, even respond on this review platform, to the plethora of complains of your multitude of frustrated Customers who’ve expressed their frustrating experiences with your failed etoken app, much more attempting to fix it. ### 1/5 — Mj *2024-04-29, version 6.0.18* Activation so frustrating very stupid app stupid bank too ### 1/5 — Error everytime I want to login *2024-04-12, version 6.0.18* Can’t login, always showing error code ### 1/5 — useless *2024-04-09, version 6.0.18* useless bank ### 1/5 — Absolutely useless *2024-04-08, version 6.0.18* This is the most useless bank, and the most useless app I have ever used in my entire life to think somebody woke up one day to create something that would not just frustrate it customers, but also refuse to work how absolutely useless 😠 ### 1/5 — Absolute Rubbish *2024-02-07, version 6.0.18* Please get some app developers , I would give this a zero star if there was or even negative ### 1/5 — Disappointed *2023-12-28, version 6.0.18* It doesn’t work keeps bringing up error codes when I try to set it up. ### 1/5 — Not working *2023-10-28, version 6.0.18* This is just nonsense and rubbish ### 1/5 — Wack and stressful *2023-10-25* I can’t login and I get error every time I try to login ### 1/5 — Doesn’t work! *2023-09-08, version 6.0.18* Pay your developers maybe they’ll start giving you apps that actually work. This is rubbish. ### 1/5 — Rubbish *2023-09-07, version 6.0.18* This is a very useless app. Zenith bank is quick to charge me for it without caring that I have been stuck on the activation process and have not even been able to complete the set up. It just does not work. ### 1/5 — Total rubbish *2023-08-04* This is the most rubbish app I have ever seen in my life ### 1/5 — Poor *2023-06-07, version 6.0.18* App opens but won’t generate code. I use an iPhone ### 1/5 — Problematic and useless *2023-04-21* Multiple error codes when trying to activate e token. It’s a trying to get through a brick wall. ### 1/5 — Very bad network issues *2023-02-26, version 6.0.11* Cannot work to activate bank app ### 1/5 — Dyyn111 *2022-11-30* I swear this is one of the most useless app I’ve seen in my life!!!!!!!!!!this bank is going to ruin you especially this app it’s Rubbish please prove me wrong and download it ### 1/5 — Very foolish and stupid bank *2022-10-26* Zenith bank is a very foolish and stupid bank 100,250 naira is missing in my account and they didn’t do nothing about it . I went to the bank to complain they didn’t do nothing , I used my last penny to buy airtime to call their customer care, they didn’t pick my call time the whole airtime got finished. Please don’t think of zenith as a choice, they’re the most foolish and corrupt bank I’ve ever seen ### 1/5 — ETOKEN *2022-10-01* Sir/ ma good morning. This zenith bank e token is a totally stupid app that I have ever used in my life why all this stress. The app is not working perfectly at all I have went to bank three time and they have no solution to this stupid app why I will not be able to spend my money all because of daily limit and now I can transfer more than 500k which is unfair you guy should try to resolve this issue before you started loosing your customers.!!😭😭😭 ## Most critical reviews (10 lowest-rated) ### 1/5 — Abysmal *2025-02-22* This is the worst app ever, it doesn’t work and there’s no effort by the bank to fix it **Developer response:** Hello, would you mind sharing more information on the challenges you are experiencing so we can assist with it ### 1/5 — So Unfortunate *2025-02-14* This app just doesn’t work! **Developer response:** Hello, would you mind sharing more information on the challenges you are experiencing so we can assist with it ### 1/5 — TERRIBLE APPLICATION *2025-01-29, version 6.0.18* There isn’t a zero star option so I had to go with one. It DOESN’T WORK! Do not waste a breath on this app. Only displays error codes and that’s it. Zenith bank has become a terrible bank. ### 1/5 — Functionality *2024-11-20* I’ve got all the credentials needed for registration but I still can’t login to the app after entering everything. ### 1/5 — ABSOLUTELY USELESS *2024-09-26, version 6.0.18* Please kindly take this app down! It’s embarrassing that this is all, a bank of your stature can offer your customers. What you deserve is a ZERO star! ### 1/5 — Useless App *2024-08-22, version 6.0.18* Where would I even start? If it was possible to give it a zero star I would have. The whole zenith bank operation is useless. For over a year, I have been unable to set this up to use with my iPhone 14 and now iPhone 15. And for this reason, I cannot reset my mobile app password expect I fly down to the country and visit a branch. I have sent emails, tried the chat us option and I was referred to visit the bank. I also attempted to go through the internet banking and I was told I have an hardware token, to which I never applied for. When I attempted to reset the supposed hardware token because, I am not sure if a fraud is being attempted on my account, it says I do not have an hardware and I am still confused. Nothing works and I am stuck with no way to login my mobile app. JUST RIDICULOUS ### 1/5 — Doesn’t work on iPhone from zenith insider *2024-08-07, version 6.0.18* Apperntly for iPhone is doesn’t work. You make it so to change transfer limits I need to generate token and that doesn’t work on iPhone You should allow us to use otp untill it’s working on iPhone. Because I might have to change bank because 200k a day useless for me ### 1/5 — Worse app of all time *2024-07-24, version 6.0.18* I’m desperately going to give a big fat zero but unfortunately I had to reluctantly give an undeserved one star. Still trying to figure out where this app ranks in the all time worse app. Absolutely appalling. ### 1/5 — Why bother..? *2024-07-17, version 6.0.18* I have to agree with the earlier reviewer! Something that could be so simply in this century has been made with zero attention to modern day science and flexibility. So rigid, it still doesn’t function as it should. ### 1/5 — Very disappointing App *2024-07-10, version 6.0.18* So many bugs to fix. Last updated 1 year ago It doesn't work on my iPhone 15. It has been a month now the customer service has been trying to help to no avail. The app doesn't even appear on app settings.🫣 ## Most praised reviews (7 highest-rated) ### 5/5 — This is the best so far keep it up zenith *2022-03-11* Thanks ### 5/5 — Good *2020-12-14* At least you give us app to require otp without queue ### 5/5 — Actually works *2020-06-10, version 1.0* On iPhone at least, works so far. Saves me when I forget my actual token. ### 4/5 — New feature needed *2022-02-10* Works fine but add lock feature to it. It's not safe being open always. ### 3/5 — Gets the job done *2024-06-28* Requires some patience to set it up but it works fine. Also, the app could be a little more responsive. ### 3/5 — Ridiculous app!!! Zero convenience!!! *2022-01-08* You cannot generate token except you go to the bank branch. What is convenient banking then? Just ridiculous!!!!! Other banks give free soft token, this is charged are 1500 and it doesn’t just work!!!! ### 2/5 — Very Bad App *2022-12-12* Terrible app. It is will work for one week and stop working again --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*