# Zenoti Mobile

> Mobile business management and guest experience enhancement for Zenoti platform users. (iPhone/iPad app by Soham Online Solutions Pvt. Ltd..)

- Source: https://appshunter.io/ios/app/zenoti-mobile/id1104329960 (this page in markdown: same URL + `.md`)
- Developer: [Soham Online Solutions Pvt. Ltd.](https://appshunter.io/developer/492470121)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 2.70/5 from 709 App Store ratings · 146 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 509 MB
- Languages: American English, Canadian French, European Portuguese, European Spanish
- Released: 2016-07-29
- Data updated: 2026-08-25
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/zenoti-mobile/id1104329960/reviews.md

## What is Zenoti Mobile?

Enhance your guest experience and streamline your business operations with Zenoti Mobile. This powerful and intuitive app empowers front desk staff and service providers to directly serve their guests, from the moment they arrive, to fast and effortless check-outs through a mobile device. 

Zenoti Mobile offers a variety of functionality, including a mobile POS, digital form management, and employee management.

For The Front Desk:
As a mobile POS, Zenoti Mobile offers seamless integration with Zenoti Payments, which means wireless, fast, and secure transactions. Zenoti Mobile works with the Zenoti desktop solution to give your guests a modern payment experience. You'll be able to:
• View and manage guest information, including purchase and visit history
• Add services, retail, or memberships to an invoice 
• Rebook appointments
• Accept secure payments with industry-first EMV support
• Swipe, dip, or tap payments and accept Apple Pay
• Collect digital signatures for payments or other forms like intake and consent forms

For Service Providers:
Zenoti Mobile provides staff with the ability to:
• Schedule appointments and view their existing schedules
• Track payroll with commissions & tips on a daily basis
• Perform chair side upgrades
• Access guest information, notes, and digital forms for improved guest experiences
• Capture treatment notes, before and after pictures, and annotate pictures

This app is only available for businesses that use Zenoti’s enterprise platform. To log in to the app, use your Zenoti username and password.

For more information about Zenoti products, visit our website.

## Key features

- Mobile Point of Sale (POS)
- Digital form management
- Employee management
- Guest information management
- Secure payment processing
- Appointment scheduling
- Payroll and commission tracking

## What do users think of Zenoti Mobile?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Efficient scheduling
- 💡 Useful features

**Cons**

- 🐛 Constant crashes
- 🔑 Frequent log-outs
- ⏱️ Slow loading times
- 🤯 Frustrating user experience

**Commonly reported bugs**

- Unreliable location detection
- Issues with syncing and data updates
- Compatibility problems with newer OS versions

**Most requested features**

- Notification system for appointment changes
- Improved charting and reporting capabilities
- More intuitive and customizable interface

## Recent user reviews (10 of 146)

All indexed reviews: https://appshunter.io/ios/app/zenoti-mobile/id1104329960/reviews.md

### 1/5 — No good

*2026-04-30, version 1.45.6*

I have to use it for work, and it crashes constantly. Now I can’t even get into it! I delete and reinstall and nothing. I can’t even use it!

### 1/5 — No app or browser is working

*2026-04-26, version 1.45.5*

Can you plz ease fix the glitches? None of the apps or browsers functioning correctly. None of my coworkers or myself have been able to access tip reports from the current pay period for the last week.

### 1/5 — Always glitching

*2026-04-03*

I updated the app and it still doesn’t work right. Can’t switch to each tab without having to close the app to try to go from appointment to dashboard. I have an apple phone so it might have something to do with the programming not being able to catch up to the new apple updates. I tried deleting the app and reinstalling it and it still doesn’t work properly. It’s annoying because it is what the spa I work for uses so it’s really annoying. Please get a programmer who can get this app working properly.

### 1/5 — Worst work app ever.

*2026-03-31, version 1.45.2*

I’m a massage therapist and therefore have to use this app with the spa I work for, and let me just say it is HIGHLY unreliable! The updates always ruins appts for the clients. It is always crashing and therefore missing out on upgrades for the clients that suddenly disappeared off their appts. Always having to uninstall and reinstall and change passwords at random all the time. I miss Millennium Systems international! There was a reason that Millennium was used nationally by restaurants and Spas. Zenito sucks. BTW when the system upgrades, all your time off and breaks also tend to disappear! GET IT TOGETHER PROGRAMMERS!

### 1/5 — Scrolling Options Don't Work

*2026-03-30, version 1.45.2*

I'm trying to use the date picker and although I can scroll through a long range of dates, I can never actually pick any of the dates. It makes the app useless

### 1/5 — Not consistent

*2026-03-28, version 1.45.2*

This app always buffer and crash , the worst and I frustrating .

### 1/5 — Awful

*2026-03-17, version 1.45.1*

Awful app.  Zenoti is ancient.  If I wasn’t forced by my franchise to use it, I’d trash it.  It’s 2026 and they are stuck in 2005.

### 1/5 — Hate is not a strong enough word

*2026-03-09*

If this app wasn’t required by my job, I’d never open it. It constantly crashes. I have to CONSTANTLY log back in because it logs me out. Notes cannot be edited and you cannot use proper punctuation. For an app that does so little, it’s endlessly frustrating to use. It’s clunky, it’s slow, it’s completely useless half the time. I’m standing inside the building I work in and it tells me I’m out of my business location. What?! If I could give this app zero stars, I would. I can guarantee the people who gave it five stars were paid to do so or they were the devs of this app. It’s absolute garbage.

Editing to add new complaints: when I click “clock in/log in” I get a red bar across the top saying it cannot be completed.  I have to crash the app to log in. Also, when I swipe to go to another day, it will either not swipe, or it will half swipe. Sometimes it will actually go backwards. It doesn’t keep you on the same day when you go back into it. If it’s Tuesday, the red bubble at the top on the calendar says it’s Friday the week before.  I’ve had to uninstall and reinstall this app FIVE TIMES in the last WEEK because it refuses to work. The entire development team needs to be scrapped. Seriously, START OVER!  There’s no saving this horrible app. I can’t say it enough. It’s garbage.

Edit again: this app is basically unusable. I now have to shut it down EVERY TIME if I want to clock in or out. I have close and open if I want to see my tips. I get a red bar saying FAILURE at the top of every notes page every single time. How much worse can this app get???  I have uninstalled and reinstalled it more than 2 dozen times in the last 2 months. Genuine HATE and DISDAIN for this app.

### 2/5 — Crashes and new version sucks

*2026-03-07, version 1.45.1*

My work requires this app, it’s honestly the worst system I’ve worked with in my whole 16 year career. It crashes CONSTANTLY 
And the new version does not let you look at your own totals. I could care less what the shop makes.

### 1/5 — Annoying bugs and crashes

*2026-02-23, version 1.45.0*

I’m a massage therapist in a busy spa. I need to write notes, check tips, check intake forms, clock in… the app constantly crashes, glitches, deletes nots, doesn’t have landscape mode… it stresses me out at an already stressful job.

## Frequently asked questions about Zenoti Mobile

### What does Zenoti Mobile do?

Zenoti Mobile is a business management application designed to enhance guest experiences and streamline operations for businesses using the Zenoti enterprise platform. It empowers front desk staff and service providers with tools for managing appointments, processing payments, accessing guest information, and more, all from a mobile device.

### What are the key features of Zenoti Mobile?

Key features include a mobile POS system with secure payment processing, digital form management for intake and consent, employee management tools, comprehensive guest information access (purchase and visit history), appointment scheduling and rebooking, and payroll tracking for service providers.

### Is Zenoti Mobile free to use?

The app itself is free to download and use for businesses that are already subscribers to Zenoti's enterprise platform. The functionality and features are tied to the existing Zenoti subscription, and there may be associated costs with the Zenoti platform and its payment processing.

### What devices is Zenoti Mobile compatible with?

Zenoti Mobile is a mobile application, implying compatibility with smartphones and tablets that run on major mobile operating systems like iOS and Android. Specific version requirements would typically be found in the app store listing.

### How can Zenoti Mobile improve my business?

This app can improve your business by offering a seamless mobile POS for faster check-outs, digital forms to reduce paper waste and improve data collection, and by providing staff with easy access to guest information for personalized service. Service providers can also manage their schedules and track earnings more efficiently.

## Version history (last 5 releases)

### 1.46.5 — 2026-08-20

Minor bug fixes and enhancements

### 1.46.4 — 2026-08-14

Minor bug fixes and enhancements

### 1.46.3 — 2026-07-29

Minor bug fixes and enhancements

### 1.46.2 — 2026-07-23

Minor bug fixes and enhancements

### 1.46.1 — 2026-07-17

Minor bug fixes and enhancements

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## More apps by Soham Online Solutions Pvt. Ltd.

- [O2 Spa](https://appshunter.io/ios/app/o2-spa/id951672478)
- [MyZen by Zenoti](https://appshunter.io/ios/app/myzen-by-zenoti/id1596039879)

All apps by Soham Online Solutions Pvt. Ltd.: https://appshunter.io/developer/492470121

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*