# Zenvia Converter — Multichannel sales solution > Multichannel sales engagement platform for SMBs to optimize conversations and improve customer experience. (iPhone/iPad app by Zenvia Mobile Servicos Digitais SA.) - Source: https://appshunter.io/ios/app/zenvia-converter/id1118545045 (this page in markdown: same URL + `.md`) - Developer: [Zenvia Mobile Servicos Digitais SA](https://appshunter.io/developer/1704155622) - Category: Productivity, Business - Price: Free - Rating: 4.60/5 from 29 App Store ratings · 50 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 155 MB - Languages: American English, Brazilian Portuguese, European Spanish - Released: 2016-06-03 - Data updated: 2026-08-18 - Monetization: freemium - User reviews in markdown: https://appshunter.io/ios/app/zenvia-converter/id1118545045/reviews.md ## What is Zenvia Converter? Zenvia Converter is a conversational platform that enables communication between customers and companies and enables integration with various tools, providing improvements on sales performance and a better customer experience. It is Zenvia's Sales Engagement solution that helps small and medium-sized businesses measure, optimize and convert sales opportunities through conversations on multiple channels such as WhatsApp, Instagram and Facebook Messenger. Increase your sales, offering a better experience for the client, with agility in the interaction. Manage your customers and improve the routine of your sales team through performance reports and dashboards. It provides compatibility with the main channels: WhatsApp, Facebook Messenger and Instagram. Main features: - Automation of first contact and quick replies. - Shared inbox - Automatic distribution of contacts to sales teams - Integration with dozens of sales channels through APIs ## Key features - Multichannel communication - Sales performance optimization - Customer experience enhancement - Automation of first contact - Shared inbox - Contact distribution - API integrations ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/zenvia-converter/id1118545045/reviews.md ### 1/5 — No funciona ni dan atención *2025-09-03, version 4.7.5* No funciona ### 1/5 — Lento, Trava, Poucas funcionalidades *2025-08-08, version 4.7.5* Lento, Trava, Poucas funcionalidades ### 1/5 — ruim demais *2025-08-07, version 4.7.5* horrível, lento e pré-histórico ### 1/5 — Malísimo *2025-06-05, version 4.7.0* Hace meses pido que resuelvan el problema que tengo con la app y nadie lo resuelve. Necesito poder usar la app en el iPhone y me queda cargando sin darme la opción de ingresar mi mail. Reclame mil veces y nadie resuelve!!! ### 1/5 — Falla *2024-11-21, version 4.6.3* No puedo abrir mi aplicación desde el móvil ya la elimine y la volví a descargar y nada la nueva actualización hace que no funcione ### 2/5 — NO ENVÍA MENSAJES *2024-10-10, version 4.5.17* En mi iPhone 12 no se envían los mensajes, si recibo notificaciones de los mensajes pero para contestar no ### 1/5 — Anda pésimo *2024-09-09, version 4.5.15* Cada vez menos funciones en iPhone, hace años reclamando y sin ninguna solución… pésima app ### 1/5 — Péssimo *2024-08-22, version 4.5.11* Simplesmente impossível de usar no último mês. Quanto mais atualiza mais piora. Fecha sozinho, some as mensagens, pelo cel sem chance de usar. Precisam corrigir LOGO, uma plataforma que é usada pra comunicação em tempo real e não cumpre seu papel ### 2/5 — Se cierra la app *2024-08-07, version 4.5.9* La aplicación se cierra al seleccionar una conversación, lo que hace imposible poder ocuparla. No funciona la herramienta de búsqueda de contacto manual o filtro por etiquetas. Y si funciona lo hace mal. No permite enviar archivos o imagenes, se quea cargando pero nunca la envia, o la envía pero nunca desaparece el mensaje que avisa el % de carga del archivo (siempre queda en 0%). No tiene sincronización de las respuestas automáticas guardadas entre la web y la app. ### 3/5 — Acc *2024-07-08, version 4.5.7* Precisava ter a opção de apagar mensagens, pois muitas vezes erramos e queremos apagar quando ver já enviamos sem perceber. ## Frequently asked questions about Zenvia Converter ### What does Zenvia Converter do? Zenvia Converter is a conversational platform designed to improve communication between companies and their customers. It integrates with various tools to enhance sales performance and customer experience, helping businesses optimize sales opportunities through conversations on channels like WhatsApp, Instagram, and Facebook Messenger. ### What are the main features of Zenvia Converter? Key features include the automation of first contact and quick replies, a shared inbox for team collaboration, automatic distribution of contacts to sales teams, and integration with dozens of sales channels through APIs. It also offers performance reports and dashboards to manage customers and improve sales team routines. ### Is Zenvia Converter free to use? The provided information indicates that the app has no in-app purchases and no ads, suggesting a freemium model. This typically means there is a free tier with basic functionalities and potentially paid tiers for advanced features or higher usage limits. ### What channels does Zenvia Converter support? The platform provides compatibility with the main communication channels used by customers. Specifically, it supports WhatsApp, Facebook Messenger, and Instagram, allowing businesses to manage conversations across these popular platforms. ### How can Zenvia Converter help my business? It can help your business increase sales by offering a better customer experience with agile interactions. By managing customers and improving your sales team's routine through performance reports and dashboards, it aims to optimize sales opportunities and boost overall sales performance. ## Version history (last 5 releases) ### 4.8.2 — 2026-08-17 - Minor improvements ### 4.8.1 — 2026-07-15 - Minor improvements ### 4.8.0 — 2026-05-25 - Minor improvements ### 4.7.9 — 2026-05-20 - Adjustment in file transfer ### 4.7.8 — 2026-03-23 -Minor adjustments ## Apps similar to Zenvia Converter | App | Rating | Price | Category | | --- | --- | --- | --- | | [Pipefy - Workflow & Processes](https://appshunter.io/ios/app/pipefy-workflow-and-processes/id1207932218) | 4.0 (11) | Free | Productivity | | [Blip Desk](https://appshunter.io/ios/app/blip-desk/id1629967058) | 5.0 (1) | Free | Productivity | | [Callbell Chat](https://appshunter.io/ios/app/callbell-chat/id1476257476) | 4.8 (4) | Free | Productivity | | [RD Conversas](https://appshunter.io/ios/app/rd-conversas/id1620023438) | — | Free | Productivity | | [Botmaker](https://appshunter.io/ios/app/botmaker/id1501891813) | 4.2 (5) | Free | Productivity | | [Oto CRM](https://appshunter.io/ios/app/oto-crm/id1522083651) | 5.0 (1) | Free | Productivity | ## More apps by Zenvia Mobile Servicos Digitais SA - [Zenvia](https://appshunter.io/ios/app/zenvia/id6483937362) All apps by Zenvia Mobile Servicos Digitais SA: https://appshunter.io/developer/1704155622 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*