# Zenwallet — user reviews > 50 indexed App Store user reviews of Zenwallet by Payment Source Inc., rated 4.72/5 from 5,893 ratings. - Source: https://appshunter.io/ios/app/zenwallet/id900104708/reviews - App overview in markdown: https://appshunter.io/ios/app/zenwallet/id900104708.md ## Newest reviews (12 of 50) ### 5/5 — Practical *2021-12-11, version 4.5* Very useful application that avoid you to go through the website entering password…etc. And is safe ### 4/5 — Better if.. Phone Transactions Notifications *2021-10-13, version 4.5* App sucks and shows a bunch of pending transactions and whenever you really need to use your card it’s always declining man a waste of time ### 5/5 — Card Issues *2021-03-09, version 4.3.2* I am so pleased with the service I have gotten from Zenwallet and Prepaid Visa. I have recently had multiple issues with my card and even though it took a while the team has resolved them all. Even though I am eligible for a regular credit card I prefer to use the prepaid card because I know I am not going into debt or paying high interest rates. Thank you for your help resolving my issues ### 5/5 — Great app *2021-03-08, version 4.3.2* Simple and secure. Thank you! ### 5/5 — Zenwallet *2021-03-05, version 4.3.2* What can I say? It’s awesome! ### 4/5 — Etransfers *2021-02-21, version 4.3.1* Needs to be able to e transfer banks so my old lady can send me money for shopping ### 5/5 — Easy and quick *2021-02-08, version 4.2.1* My credit card spending on control! ### 5/5 — First time using prepaid card *2021-01-04, version 4.2.1* This is my first time using prepaid Visa card. It is easy. I would recommend it to anyone ### 5/5 — Convenient *2020-12-07, version 4.2.1* Zenwallet is very convenient. It is easy to track expenses and activity on the card. I like it very much. ### 5/5 — I like it *2020-12-02, version 4.2.1* Awesome app! Really useful ### 5/5 — Facile d’utilisation *2020-10-20, version 4.1* Utile et vraiment facile d’utilisation. Consultation de notre solde n’importe où n’importe quand ### 5/5 — Zenwallet *2020-10-02, version 4.1* Super application ## Most critical reviews (10 lowest-rated) ### 1/5 — Got a Canada post Visa card, can’t use this *2022-12-10, version 4.6* Can’t use this app as their is no option for my Canada post prepaid visa my card doesn’t have Zenwallet on it, no code ### 1/5 — App won’t load *2022-05-07, version 4.6* App stoped working about two weeks ago. It gets stuck in the welcoming page. Tried re-installing it and tried another iPhone. Same issue. ### 1/5 — Bad customer support *2021-09-13, version 4.4* Their service works. Then doesn’t work. Then works. Then doesn’t work. If your issue crops up outside of their business hours, which are bankers hours. You’re S.O.L. You can’t contact them via phone. Only live chat and email Terrible service. I’ll be getting rid of their card the first chance I get. ### 1/5 — Work allow Emt now . Says over limit of 500 and I’m only trying 75.00 *2021-06-26, version 4.3.3* Won’t let me transfer to card now ### 1/5 — RECONSIDER USING ZENWALLET *2021-04-17, version 4.3.3* What was once a great app has turned into one of the worse apps for managing finances. One only had to wait a few hours at most for e-transfers from banks to be applied to prepaid credit cards; Now it can take days. Your money hangs in limbo once it has been deducted from your bank account after Zenwallet accepts it. In the interim Zenwallet is accruing interest for itself at your expense. In terms on banking this garners huge profits for financial companies while inconveniencing customers. Pass on Zenwallet ### 1/5 — Not working! *2020-08-17, version 4.1* Customer service is not helping! Cannot use the app. Their recommendations is to go recharge at post office! WoW! Welcome to 2020 ### 3/5 — Mixed Feelings *2022-02-25, version 4.6* I have used this app before and loves how easy it was to transfer money to a different currency but now I am just frustrated. When transferring money from CAD to Sterling Pounds through the app I have made sure that I am always selecting Pounds as that is the currency I am picking. But when I go back in a little bit to make sure it has gone through it always shows up in USD. I have had witnesses that can confirm that I have been picking the right one, when contacting the customer service to try and see if they could help, they blamed me for picking the wrong currency. Came off the phone frustrated and disappointed. ### 3/5 — Impossible de recharger ma carte *2021-02-09, version 4.3* sa dit que le nom de ma banque et de ma carte ne sont different ### 3/5 — il manque quelle que chose *2020-08-19, version 4.1* application est bien les transferts se passe très rapidement pour ma pars même pas 1min et ment argent étais déjà mis mais quoi j'aime ps sait que tu ne peux pas bloquer ta ou choisir tan nip ou tout simplement voire le code de ta carte et ainsi le cvv ### 4/5 — Garbage *2023-10-12, version v4.7.3* These are horrible ever, I lost $ 541.80, And they’re still saying I never have those fund available, that’s terrible. Bummer, I really want to refund them ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2026-09-24, version 5.2* Easy to handle love it ### 5/5 — So convenient *2026-05-26, version 5.1* An easy, dependable way to make sure my daughter has enough money with her. ### 5/5 — Great - easy to use app *2026-03-09, version 5.0* Zenwallet has been great from day one!!!! Easy, reliable and updates quickly. Love the different tabs and easy to understand info! Just wish that I could convert currencies a little easier, but not a real issue. ### 5/5 — App vraiment utile. *2026-01-02, version 5.0* J’adore cette application. Permet de tracker mes dépenses et de recharger ma carte n’importe quand, même durant les vacances. C’est tout ce que j’ai a dire. ### 5/5 — Best App ever *2025-10-25, version 5.0* Very reliable App, love it ### 5/5 — Convenient and versatile *2025-08-27, version 4.9* once you get around the fees the convenience of multipule currencies is great. ### 5/5 — Très satisfait *2025-05-30, version 4.9* Fonctionne très bien merci ### 5/5 — Great card *2025-04-26, version 4.9* Very easy to use and reload just like a real card I use online shopping gas lots of places ### 5/5 — Awesome and easy *2023-04-02, version 4.6* Super easy to use app that makes keeping track of your funds easy and quick ### 5/5 — The best way to travel *2022-03-23, version 4.6* This is the best and safest way to travel or to by merchandise on line! It’s fast and so darn easy! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-09.*