# Zenyum — user reviews

> 124 indexed App Store user reviews of Zenyum by Zenyum Pte. Ltd., rated 3.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/zenyum/id1444714166/reviews
- App overview in markdown: https://appshunter.io/ios/app/zenyum/id1444714166.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (20 of 124)

### 2/5 — 不好使用

*2025-10-17, version 12.0.0*

以前版本好用
現在版本loading慢又難用
根本不想用

### 1/5 — 史上最難用

*2025-07-17, version 11.7.0*

不知道這麼爛的App為什麼還可以繼續要我們用，每一頁都要空白轉圈圈半天才開的起來，動不動就被踢掉要重新登入，如果計時最重要為什麼不放在首頁？還要一頁一頁點開等半天最後再被登出，給一顆星是-101顆星的意思！

### 1/5 — Countdown doesnt work and app has no useful functions

*2025-06-20, version 11.6.0*

Countdown doesnt work and app has no useful functions

### 1/5 — 很難用

*2025-04-16, version 11.4.0*

的功能修改時間常常打不開。而且還需要連網路，到底為啥

### 1/5 — 更新後很難用

*2025-03-27, version 11.2.0*

更新後，系統一直當，停留在空白頁。詢問客服說要移除裝置再重新下載登錄，照做後可以用了，但過沒幾天又壞了！誰會沒事每天都在移除再重新裝，很惱人😡

### 1/5 — 客服跟app都爛透

*2025-03-25, version 11.2.0*

更新後超難用..
幾乎所有功能都跑不動
然後因為app問題無法紀錄
客服還會跟你說 沒有紀錄 就不會幫你精調？！

### 1/5 — Pointless and redundant

*2025-03-13, version 11.2.0*

This app is not useful. What’s the point of having an app if everything that I click redirects me to the web? The purpose of an app is to not have to go to the web to interact with your content. It seems more like the app is now just to collect user data and track your mobile usage to sell off to 3rd party advertisers and earn a quick buck from your customers’s data information.

### 1/5 — Chất lượng kém

*2025-02-28, version 11.2.0*

Mất mấy chục triệu chả thay đổi được mấy. Lừa đảo

### 1/5 — 爛爛爛爛爛爛

*2025-02-18, version 11.1.0*

一直驗證驗證到底要驗證什麼，登入前要驗證，登進去後又要驗證，煩不煩啊

### 1/5 — 驗證問題

*2025-02-13, version 11.1.0*

打不開旅程 驗證一直卡住 不處理一下嗎！？

### 1/5 — 超難用！

*2025-02-12, version 11.1.0*

會因為app爛 不推薦配戴

### 1/5 — 更新之後打開一直轉圈圈

*2025-02-10, version 11.1.0*

要驗證電子信箱、手機，打了驗證碼一直轉圈，到底是轉完沒我就問⋯

### 1/5 — 此生用過最爛的App

*2025-02-08, version 11.1.0*

👎🏻👎🏻👎🏻👎🏻👎🏻

### 1/5 — Terrible

*2025-02-06, version 11.1.0*

Bought their water flosser. Under utilised.Message support but to no avail

### 1/5 — Pls improve your app

*2024-12-19, version 10.5.0*

One of the useless  apps I’ve came across. Not straightforward for consumers to use. It’s ridiculous! The timer only reminds you once an hour later and then nothing after. And some days for I don’t know what reason the hours are not even captured at all for maybe consecutively 4 days unless I happen to go into the app. So what happens then is; it says I only use my aligners average 5 hours a day. Then I’ve to manually key in my hours. I mean it’s so bloody annoying. It’s getting to the point where I’ve got no time to be strictly documenting my hours as long I know I’m only taking out my aligners  2- 3 hours a day

### 1/5 — slow and bad interface

*2024-12-16, version 10.5.0*

app takes very long to load, interface is cluttered with a lot of less important features. we just want to access the most important zenyum journey page.

### 1/5 — USELESS APP

*2024-12-07, version 10.4.0*

If I could rate this app 0 I would. The most useless tool for tracking aligner sets. Its primary purpose supposed to be helping users to track progress, instead it’s overloaded with lots of advertisements. The apps tracking feature is poorly designed as it doesn’t allow users to manually select or adjust dates. If you happen to wear your aligners a day earlier or later there is no way to update the schedule accordingly.  Everything is set automatically based on when you start your first aligner ACCORDING TO THE APP NOT YOUR DOCTORS APPOINTMENT. It’s so annoying.

To make matters worse, the latest update has rendered the app practically absolutely useless. NOTHING LOADS ANYMORE. It’s even more frustrating to use. This app completely misses its purpose. Definitely not the experience I was expecting

### 1/5 — Can’t view my progress after the update

*2024-12-06, version 10.4.0*

Terrible app, always lagging. Now after the update, can’t view my progress and wear time. Zenyum you have to think about ur software development

### 1/5 — …

*2024-12-06, version 10.4.0*

更新後旅程完全點不進去…有夠爛==

### 1/5 — 更新後變得很難用

*2024-12-06, version 10.4.0*

大更新後比以前更難用🤦🏻‍♀️UIUX設計真的要加強

## Most critical reviews (10 lowest-rated)

### 1/5 — 個app係廢到癲

*2026-05-29, version 12.4.0*

Cannot open the chat with cs, suggest cancel the app and use whatsapp to communicate with clients

### 1/5 — APP

*2026-02-25, version 12.2.4*

APP常當掉，跑很慢

### 1/5 — Timer disappeared

*2026-01-27, version 12.2.3*

The app turns weird after update!

### 1/5 — 最難用矯正APP

*2025-11-18, version 12.1.4*

真的很難用的計時！有夠常故障！其實連一顆星都不想給，想扣時間會出錯，還會沒事登出，要登入一直不給驗證碼⋯⋯⋯⋯

### 1/5 — Rubbish app

*2025-11-18, version 12.1.4*

Keep jumping out, cannot get back, lost track. Rubbish

### 1/5 — Optimize the program system NOW!

*2025-09-14, version 12.0.0*

It takes a long time to enter each program.
When will it be improved?

### 1/5 — Trải nghiệm niềng răng tệ nha

*2025-09-11, version 12.0.0*

Mình nghĩ mọi người nên cân nhắc nhiều khi chọn làm dịch vụ ở đây, để tránh tiền mất mà không đạt được như mong muốn . Tư vấn cũng không kĩ , chắc nghĩ mấy chục triệu là giấy. Mình nghĩ bên sin không có nha tặc mà chắc mình nhầm

### 1/5 — Guarantee info input but not saved

*2025-08-17, version 12.0.0*

Why don't you save guarantee info in app ?

### 1/5 — 很常被登出

*2025-08-08, version 11.9.0*

很常莫名被登出！
而且APP拍照功能突然無法使用，只能用相片上傳，覺得麻煩，很困擾！
也都有重新卸除再裝APP，並無幫助。

### 1/5 — App真的爛到底 從不改善

*2025-07-22, version 11.7.0*

永遠停留在空白等待介面，點什麼都跑不出來，只是想看戴到第幾天這種最基本的按鈕也可以跑不出來當掉

每個按鈕都要跑網頁，然後都跑不出來超好笑，說真的賺這麼多錢了，app做好一點會少一塊肉嗎？

戴一年多了，從來沒有改善過，越更新越爛越卡，看評論就知道有多笑話

## Most praised reviews (10 highest-rated)

### 5/5 — Easy ,simply, clear

*2024-12-02, version 10.4.0*

Easy see app , good

### 5/5 — 會閃退的把app整個移除再重裝就好了

*2024-04-09, version 8.1.0*

如題

會閃退的把app整個移除再重裝就好了

寫在這裡不知道看不看的到

### 5/5 — 客服貼心、服務用心

*2024-02-24, version 8.0.0*

很開心能夠嘗試綻雅，讓我的牙齒矯正之路很順利
客服也很細心用心
總是在很短的時間內就回覆
不到一年時間我的門牙歪斜問題就改善很多
終於敢露齒微笑了

### 5/5 — Good!

*2023-10-18, version 5.0.0*

Good!

### 5/5 — Great partner in my aligner journey

*2022-04-06, version 4.8*

Love this app!

Made my aligner journey so much easier with clear support every step of the way and quick access to customer service agents whenever I had questions.

I also used it to get my sonic brush head sets refill ❤️❤️❤️

### 5/5 — Awesome app

*2022-04-06, version 4.8*

App giúp theo dõi quá trình đeo khay và liên hệ với chăm sóc khách hàng thuận tiện

### 5/5 — Timer

*2021-05-29, version 4.4*

Overall app is great, however should consider adding in a feature in the timer to minus time off in case one might forget to continue the timer after putting on their aligners.

### 5/5 — The best app ever!!!!

*2020-07-10, version 3.5*

Thật là một trải nghiệm tuyệt vời khi hàng ngày nhận được những nhắc nhở cho việc đeo khay lại còn chat trực tiếp với các bạn CSKH tất tần tật về các vấn đề về khay niềng. Thích lắm nhennnnnn
Cho 5 sao 🌟🌟🌟🌟🌟

### 5/5 — Love the blog section

*2020-07-08, version 3.5*

Really interesting information about invisible braces. I learned a lot how to take care of my teeth more . Hopefully to get my Sonic brush coming soon !!

### 5/5 — Smile improvement 😀

*2020-07-08, version 3.5*

My old braces made me insecure in school but with the invisible braces I gained a lot of confidence! Well designed app to support using invisible braces and improving my smile. Big fan of this company!!! Looking forward to the toothbrush I ordered!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*