# Zepp Active — user reviews

> 20 indexed App Store user reviews of Zepp Active by Shenzhen Lingwei Innovation Technology Co., Ltd., rated 2.19/5 from 26 ratings.

- Source: https://appshunter.io/ios/app/zepp-active/id6443599820/reviews
- App overview in markdown: https://appshunter.io/ios/app/zepp-active/id6443599820.md
- Rating breakdown: 5★ 4 · 4★ 1 · 3★ 4 · 2★ 4 · 1★ 13

## Newest reviews (2 of 20)

### 2/5 — pop 3R

*2024-07-04*

i have a big problem with this app. alwayes my device lost conection with my phone.
And i cant see this app in my backgrond app refresh.

### 2/5 — Problem in Time syncing

*2024-02-29, version 1.0.9*

Why my amazfit pop 3R watch time is not syncing with my iphone? Today my watch is showing wrong time. Even i have restarted watch, app, reseted. But still my problem remains! Please help

## Most critical reviews (10 lowest-rated)

### 1/5 — Watch face center not working

*2026-06-05, version 1.1.0*

Watch face center not working,

### 1/5 — Can’t connect

*2025-07-12, version 1.1.0*

Watch steps was not getting synced with app, so reset the watch. Can’t bind after trying for 100 times

### 1/5 — Terrible support for ios

*2025-03-30, version 1.1.0*

Absolutely horrible user experience. The watch does not connect to the app, i.e. does not share any data whatsoever. But on the other hand notifications keeps working. Can’t change the watch face for a month. Absolutely horrible experience.

### 1/5 — pop 3R

*2024-07-27, version 1.1.0*

DON'T YOU WANT TO UPDATE IT????!!😤😤😤

i have a big problem with this app. alwayes my device lost conection with my phone. And i cant see this app in my backgrond app refresh.

### 1/5 — Call notification dely

*2024-03-05*

Call notification starts after 3 seconds. Please add option to get call notification instantly. Please solve this issue.

### 1/5 — Strava

*2024-02-14, version 1.0.9*

can’t connect with Strava App

### 1/5 — Ужас

*2024-02-04, version 1.0.9*

Приложение работает отвратно

### 1/5 — Lacks customisation in the app

*2023-11-15, version 1.0.9*

Not enough customisation to do in watch with this app.  I have used zepp life and its far more better than this.

### 2/5 — Watch face

*2026-08-03, version 1.1.0*

Please Update more watch Face .

### 2/5 — Worst condition

*2026-04-25, version 1.1.0*

No update of watch faces. Very poor service

## Most praised reviews (8 highest-rated)

### 5/5 — Mining data without consent

*2025-12-17, version 1.1.0*

Watch not even connected with phone collect data through microphone and feed it to google account.

### 4/5 — Nice App!

*2023-08-05, version 1.0.9*

This app directly connected to my watch by scanning to QR code!

### 3/5 — High Metrics values

*2025-08-20, version 1.1.0*

Recently noticed that the metrics are being shown by multiplied by 1000+. For example, distance today is 383.96, 8181 kcal etc for without any activities. Please check and fix.

### 3/5 — No activity sync with Apple fitness or health app

*2024-05-01, version 1.0.9*

Developers 
Please provide an update to sync all workout activities with Apple fitness and health app.  It’s not good that such basic function isn’t available on this app.

### 3/5 — Screen clock issue

*2024-02-28*

Why my screen clock not changing in pop3s? 
Others function works properly

### 3/5 — Has potential for growth

*2024-01-04, version 1.0.9*

The pop series watches are great but this app is so immature and half-baked. Some areas even have Chinese texts even if English selected. Please fix and improve this app further.

### 2/5 — Poor Application

*2025-07-07, version 1.1.0*

Please add GPX/TCX export and Strava sync. Many users want to analyze their running heart rate in Strava or use third-party fitness platforms.

### 2/5 — sinc problem

*2024-09-21, version 1.1.0*

I can't sinc it with strava app

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*