# Zepp Tennis — user reviews

> 58 indexed App Store user reviews of Zepp Tennis by Zepp Inc., rated 2.50/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/zepp-tennis/id1248208481/reviews
- App overview in markdown: https://appshunter.io/ios/app/zepp-tennis/id1248208481.md
- Rating breakdown: 5★ 5 · 4★ 1 · 3★ 2 · 2★ 2 · 1★ 10

## Newest reviews (17 of 58)

### 1/5 — Not working

*2024-08-06, version 1.5.2*

This app is out of service. Is there any other app that works with zepp tennis sensor 2? Thanks

### 1/5 — 没用了

*2024-05-05*

哎，我买了足球、羽毛球、网球的硬件，都废了。维持最基本的功能都不行吗？

### 1/5 — Discontinued, do not buy

*2024-02-04, version 1.5.2*

App stopped working, no news, no support. A real shame. Do not buy any product from this company.

### 1/5 — app完全不能登录，也不通知客户

*2024-01-01*

买的设备废掉了，不通知客户情况下终止服务，不道德和烂商家

### 1/5 — The app not working anymore

*2023-06-19*

Beware don’t buy this sensor or any sensor from this company. Website is down, no support, sensor app is not working anymore. They closed company without alert their cútomers. Let’s their customer hang with useless sensor and app.

### 1/5 — Not working

*2023-05-26*

Can’t log in the app.

### 1/5 — Estafa

*2023-05-19, version 1.5.2*

La aplicación no deja loguearte y no cuenta con ningún soporte. Por consecuencia no se puede usar el sensor de 100 euros para jugar al tenis. Una estafa total, el sensor sin aplicación no se puede utilizar.

### 2/5 — login is not working..

*2023-05-08*

login is not working..
please help!

### 1/5 — 垃圾 装洋货 app完全登录不了 已经彻底放弃了

*2023-05-02*

app 已经不能登录

### 1/5 — Die App funktioniert gar nicht mehr

*2023-04-30*

Der Entwickler hat die App abgeschaltet. Eine Anmeldung ist mehr möglich. Alle Zepp Sensoren funktionieren folglich nicht mehr und können entsorgt werden. Die App hat im Appstore nichts mehr zu suchen

### 1/5 — non funziona più

*2023-04-28, version 1.5.2*

buona app e buon sensore finché ha funzionato…
credo che la ZEPP abbia abbandonato il progetto, visto che l’app non viene aggiornata da anni, ma credo che chi ha comprato il prodotto meriti più rispetto e che Apple dovrebbe pretendere di più dagli sviluppatori

### 1/5 — 지금 사용하긴 힘든 앱

*2023-03-28*

2023년 기준 Zepp2 센서를 이용해서 사용해보려 했지만
아이폰과 해상도도 안 맞고 앱을 더이상 업데이트하지 않는 것으로 보여짐.

죽어서 사라질 어플...

### 3/5 — app crashed

*2022-01-22, version 1.5.2*

app stuck and crashes after first sync and cannot do anything with it anymore

### 1/5 — Support?

*2021-04-06*

The support link takes you to a page with no mention of zepp tennis. 

It’s not possible to get in touch with zepp without a user ID, but this app won’t let you set up an account to make one... 

Can someone please get in touch?

### 3/5 — 애플워치 등록이 안되네요

*2020-11-17*

Cannot connect with apple watch 🙏🙏

### 3/5 — Leider Stillstand...

*2020-10-28*

Die App wird nicht weiterentwickelt und hinkt der „alte“ App immer noch hinterher. Unbegreiflich, dass keine Aufschlaganalyse mehr möglich ist. Der Sensor ist doch identisch mit dem Head-Sensor - und da geht es noch. Wäre schön, wenn die Funktion wiederkommt.

### 3/5 — Très incomplet

*2020-10-26*

Avec l’iPhone la batterie s’est vidée en quelques minutes
L’iPad pro a été un grand secours
Application trop incomplète en rapport avec les précédentes.
On attend les mêmes options surtout pour les entraînements au service

## Most critical reviews (10 lowest-rated)

### 1/5 — Not working

*2026-06-11*

If an app hasn’t been updated for 7 years, it shouldn’t stay on the AppStore. This app is unusable because we have to log in to use it and it’s impossible to log in : ‘Network error’ everytime just for putting an email address in there. So nope, better take it off, please, Apple.

### 1/5 — Login fail

*2026-02-01*

Tried to login using 3 login methods. All failed

### 1/5 — 至今不能登陆，无法使用

*2025-07-05*

至今不能登陆，无法使用

### 1/5 — 买的硬件设备用不了

*2025-05-28*

买的硬件设备用不了

### 1/5 — Que pasa con la app que no te deja loguesr

*2025-04-30, version 1.5.2*

Me gustaría que resuelvan el problema para loguearse gracias

### 1/5 — Doesn’t work

*2025-01-16*

Dear Zepp Support Team,

I recently purchased the Zepp Tennis device, and unfortunately, I am experiencing significant issues with it. The device does not turn on or connect to my mobile phone, rendering it completely unusable.

I have followed all the setup instructions provided in the user manual and have ensured that the device is fully charged. Despite this, I am unable to power it on or establish any connection with the Zepp app on my smartphone.

I kindly request your assistance in resolving this matter. Could you please guide me through the troubleshooting steps, or let me know if this issue might be related to a defective unit?

Attached are my proof of purchase and any additional details you may need for reference.

Thank you for your prompt attention to this matter. I look forward to your reply.

Best regards,

### 1/5 — App not functional

*2024-10-24*

When I tried to create an account it did not let me I tried all three options log in with email Facebook and Amazfit

### 1/5 — Zeppelin Tennis Sensor

*2024-10-16*

Leider kann ich den kürzlich erworbenen Sensor mit keiner App mehr verbinden, damit ist der Sensor unbrauchbar und er wird auch noch bei Tennispoint angeboten.

### 1/5 — Doesn’t work

*2024-09-14*

Doesn’t work

### 1/5 — App non funziona

*2024-08-20, version 1.5.2*

Dopo aver cambiato telefono non mi accede più nell’account…

## Most praised reviews (10 highest-rated)

### 5/5 — Имя оппонента

*2019-11-08*

Добрый день. При режиме одиночной игры, не даёт записать имя оппонента. Вылетает приложение полностью. 
Можете исправить, пожалуйста.
А так крутое приложение

### 5/5 — Sehr geil...

*2018-07-08*

...was man aus Tennis alles rausholen kann. Jetzt noch ein Sensor dazu, das wäre Klasse. Ist auf meinem Wunschzettel.

### 4/5 — Bugs need fixing

*2021-07-28*

Works really well but the app needs update for phones with far ID. The top buttons are in an awkward spot. 

Also can’t change Apple Watch settings.
Get this error {"code":"NoSuchKey","message":"The specified key does not exist.","requestId":"db4695e0-1412-4370-90ff-3ceff6af6eef"}

No Apple Watch complication available 

I see it hasn’t been updated for 3 years.

### 4/5 — Facebook bug

*2020-02-13, version 1.5.2*

Hi Guys, The app is OK, but I connected FB to find friends and share results bit after connection establiashed, the app quits and since then it keeps quitting everi time try to invite friendd

### 4/5 — ทำไมถึงค้าง

*2019-01-06, version 1.5.1*

Why error with xsmax? Stuck at screen and reset all time.

### 4/5 — Almost perfect app.

*2018-11-10, version 1.5.0*

I’ve been using Zepp Tennis Sensor since the first one and I have to say the Zepp 2 is a huge improvement from the first!

However, the app is still not quite perfect.
Here’re some of the things I found in the app that could be improved:

- I don’t know if this just happen to me or if anyone is also affected, but when I tap to view session History, the app froze and crash, I cannot view my stats at all.

- Some of the court location is still quite inaccurate

- The racket selections is still rather limited and some of the names are incorrect.

However, The good stuff are that when you have the sensor connected up and running, the sensor works like a charm!

I hope the app team at Zepp swiftly fix the bug that causes the app to freeze when trying to view History soon. Thank you!

### 4/5 — Buona app

*2018-06-17, version 1.5.0*

Funziona bene peccato non si possa sincronizzare solo come allemento

### 4/5 — 놀라운 기능!!

*2018-05-24*

스트로크 횟수, 속도, 회전량 등을 알려주는 놀라운 기능에 반해버렸습니다. 하지만 zepp tennis1에 있었던 3D Serve 기능은 없어졌나요??

### 3/5 — 가입도 안되고 로그인도 안됩니다

*2023-05-16*

가입도 로그인도 안되는데 어떻게 쓰죠

### 3/5 — 애플워치 등록 안됨

*2022-03-13*

오류 해결좀

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*