# Zepp — user reviews > 2,784 indexed App Store user reviews of Zepp by Zepp Inc., rated 4.60/5 from 80,172 ratings. - Source: https://appshunter.io/ios/app/zepp/id1127269366/reviews - App overview in markdown: https://appshunter.io/ios/app/zepp/id1127269366.md - Rating breakdown: 5★ 61,722 · 4★ 10,674 · 3★ 3,662 · 2★ 1,408 · 1★ 2,706 ## What do users think of Zepp? Overall sentiment: neutral **Pros** - 🚀 Detailed sleep analysis - 🚀 Comprehensive fitness tracking - 🚀 Great battery life - 👍 Comfortable and durable watch design **Cons** - 🐛 Inconsistent sleep tracking - 🐛 GPS issues during workouts - 🐛 Sync and connectivity problems - 🔋 Drains battery quickly with certain features - 👎 Confusing and cluttered app interface **Commonly reported bugs** - App crashes after recent updates - Inaccurate heart rate and activity tracking - Syncing issues leading to data loss **Most requested features** - Add more watch face customization options - Integrate with more third-party apps (e.g. Strava, Apple Health) - Improve notification handling and customization - Add water sports tracking mode ## Newest reviews (17 of 2,784) ### 4/5 — Outdoor Biking *2026-08-29, version 10.8.0* I like to ride Newport to Bolsa Chica, CA Boardwalk. 1/2way through, I stop, stretch do some yoga for 30 minutes. Watch DOES NOT pause automatically when I stop, like other biking apps do. Really annoying. But, it is great for Tracking steps, heart rate & sleep. ### 3/5 — Balance Watch *2026-08-28, version 10.8.0* Balance watch looses connection to my iPhone often. ### 2/5 — Not pairing *2026-08-27, version 10.7.2* Complicated. Not allowing to connect with the watch even if it says is connected ### 4/5 — Please try to add more sports and fix the steps tracking number *2026-08-27, version 10.7.2* Include the sport like golf, soccer, etc. Also the step count in never accurate is skips a lot of the steps a do I my day to day can make it sensor the steps taken more. Thanks!! Love the thooo ### 3/5 — Battery consumption *2026-08-25, version 10.7.2* Consumes a lot of battery ### 3/5 — App *2026-08-23, version 10.7.2* Need more work it ### 3/5 — Sleep tracking not accurate for odd sleeping habits. *2026-08-23, version 10.7.2* Bugs still being worked out. ### 2/5 — Troublesome app *2026-08-22, version 10.7.2* Can’t connect to BIP6 even after factory reset. ### 4/5 — Strong basics *2026-08-22, version 10.7.2* If you like privacy, and want the basics of healthy living without 100 screens, this is for you. ### 5/5 — Don *2026-08-21, version 10.7.2* Excellent ### 4/5 — No notes *2026-08-21, version 10.7.2* I love the app but i hope we can put a notes on how our day went rather than having a fixed status to choose from ### 3/5 — Believable? *2026-08-20, version 10.7.2* I just got a stress notification showing an increase in my stress levels while my watch is charging at home. Not sure how believable some of the metrics or information is. ### 5/5 — Very well thought out *2026-08-20* App is packed with very helpful features. My first amazfit watch and I like how they've designed the whole package. Not just a dump of data like many other SMART watches out there. Money well spent. For example it actually shows you sleep information that tells you what's going on. Same for breathing regularity and other vitals. ### 4/5 — Good tracking device *2026-08-20, version 10.7.2* Keeps good accurate pace info and also accurate food calorie count. Not sure why they removed “sleep mode”, but all else is very useful. ### 4/5 — It’s ok *2026-08-19* Pretty good but there should be more side apps. ### 5/5 — Brilliant *2026-08-17, version 10.7.2* I am quite new to this watch an and still discovering new features. it is very comprehensive and interactive. The software is also very good . ### 3/5 — Great until 7 days ago *2026-08-16* The app has stopped recording activity. No activity recorded for all this week. Walks and steps recorded but not logged in activity. I have done all the suggestions, toggled Bluetooth on and off, re-paired my Amazfit watch, switched phone/watch on and off, etc. In logging out and back in I noticed my current password isn’t being remembered either - had to go hunting for it where I’d noted it down! Looks like a fault since last update. Please fix. Otherwise I like the watch and the app, notifies me when I get messages or my phone rings, loads of features for free you have to pay for with other brands of smartwatch. ## Most critical reviews (10 lowest-rated) ### 1/5 — Très imprécis *2026-08-30* L'évaluation de ma distance parcourue en course varie de jour en jour, même si mon parcours est identique!!! La différence atteint parfois 30%, c'est énorme comme marge d'erreur. ### 1/5 — Sign on trouble *2026-08-27, version 10.7.2* I can no longer sign in to Zepp on my active 2. I cannot reset my password, I cannot get a code in my email! I am having difficulty getting help or who to call thanks for listening and hope I can rectify this before I purchase another watch and not yours if I can’t use this app anymore! ### 1/5 — Awful on Counting steps! *2026-08-17, version 10.7.2* Apple store censors all bad reviews, very corrupted system. However, if some it gets seen or read somehow, just expect at least 40% of your steps not getting counted! Especially if you get on walking pads or treadmill ### 1/5 — False info and fake notifications *2026-08-16, version 10.7.2* The app will give you a push notification saying your stress level has increased. I haven’t worn my device in days. This is fraud. ### 1/5 — App keeps crashing *2026-08-13* The app seems to crash every 20 seconds or so. Deleted and reinstalled the app and nothing has changed. The app seems to be up to date as well. ### 1/5 — Not able to pair watch on ios after latest updates *2026-08-11* I think this is an issue with the app on iOS. I had to change my ios device had to unpair the watch on old phone and now i am not and to add my watch on new iphone. I think the issue is that the zepp app is not even requesting / using Bluetooth permissions . I can see in settings the bluetooth permissions is not listed I tired to pair my watch on Android device it worked fine. ### 1/5 — Zepp Flow ruined it *2026-08-11, version 10.7.2* Zepp Flow update took over the watch and cannot be turned off. It is constantly listening and speaking to you. It runs the battery down in less than 48 hours from what used to be 7 days. ### 1/5 — Could'nt sync watch faces *2026-08-07, version 10.7.2* I’ve been waiting for this bug to be fixed for a long time, but it still hasn’t been resolved. The app downloads watch faces, but it fails to install them on my Amazfit GTS 2 Mini. This is one of the app’s main features, yet it simply doesn’t work on iPhone. Please fix this issue instead of adding new features. Many users have been reporting the same problem for a long time. ### 1/5 — PAI update is wrong *2026-08-05, version 10.7.1* In the latest version of the app, I believe there is a bug in how the PAI is updated. I’ve exercised a lot today and I’m pretty sure that the PAI should increase by at least 20. But in fact, the PAI didn’t change at all. This is wrong. This only happened after the latest app update. ### 1/5 — Won’t connect *2026-08-03, version 10.7.1* Stopped connecting my watch. ## Most praised reviews (10 highest-rated) ### 5/5 — Bouldering *2026-08-29, version 10.8.0* It would be great if you could add bouldering since I’m currently using freestyle. Overall, an excellent app to keep track of your general goals and progress. ### 5/5 — Thanks *2026-08-26, version 10.7.2* Perfect ### 5/5 — A good starting watch *2026-08-25, version 10.7.2* This watch is super easy to use and the mobile app is easy to use as well. If you are looking for a watch is easy to use and a starting watch this is the watch! ### 5/5 — This watch and app do everything!.❤️ *2026-08-25, version 10.7.2* This app is so easy to use and they offer so many choices for tracking all your goals. Free!! Very User friendly. I have the ability to track everything I need from food tracking to heart monitoring. Can’t say enough good about the watch and app! ### 5/5 — Great sports watch *2026-08-25, version 10.7.2* Battery life is outstanding. The watch has been very rugged and holds up well. Great alternative to an I watch. ### 5/5 — Best as coach *2026-08-24, version 10.7.2* I highly recommend it especially for a fitness lifestyle ### 5/5 — Awesome! *2026-08-23, version 10.7.2* Love it! Only issue is sometimes it doesn’t record my sleep properly, but other than that it’s awesome! ### 5/5 — This app is awesome! *2026-08-21, version 10.7.2* I just can’t say enough about how much I am enjoying this app and how it pairs and works with my watch. How the heck did they think about making this all possible? The only thing missing is blood pressure tracking. I know it is not allowed to have a watch attempt to take your blood pressure here in the US… It would be nice to be able to manually take it and input it on the app though. Thank you so much for such a wonderful app! I use it multiple times every day! ### 5/5 — Great app!!! *2026-08-21, version 10.7.2* Love this app!!! ### 5/5 — Great for tracking *2026-08-21, version 10.7.2* I enjoy logging food and the app is very accurate identifying my food. Does a great job monitoring my sleep. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*