# Zepto: Groceries in minutes — Groceries & more in minutes

> Quick commerce app delivering groceries, meals, and essentials in minutes. (iPhone/iPad app by KIRANAKART TECHNOLOGIES PRIVATE LIMITED.)

- Source: https://appshunter.io/ios/app/zepto-groceries-in-minutes/id1575323645 (this page in markdown: same URL + `.md`)
- Developer: [KIRANAKART TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/1547417994)
- Category: Shopping, Food & Drink
- Price: Free
- Rating: 4.80/5 from 9,781 App Store ratings · 498 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.1 · 172 MB
- Languages: American English
- Released: 2021-08-26
- Data updated: 2026-08-25
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/zepto-groceries-in-minutes/id1575323645/reviews.md

## What is Zepto?

India's #1 Quick Commerce App – Everything delivered in minutes
Zepto delivers 2,00,000+ products to your doorstep in just minutes—from fresh groceries to hot meals, electronics to fashion.
Why Zepto Beats Everyone Else
Everyday Low Prices Same products, better prices. Get groceries, atta, dal, milk, bread & daily essentials at great prices.
Zero Fees What you see is what you pay. No delivery fees (orders ₹99+), no handling fees, no surge fees, no rain charges. Ever.
Quick Delivery within minutes, Every Time Order now, get it now. Live track your order from our dark store to your door. No waiting. No delays.
Everything You Need, Instantly
Fresh Fruits & Vegetables: Hand-picked apples, bananas, tomatoes, leafy greens, exotic fruits Dairy & Breads: Milk, curd, paneer, butter, bread, cheese Pantry Staples: Atta, rice, dal, oil, ghee, masalas, sugar, salt Snacks & Beverages: Biscuits, namkeen, chips, cold drinks, tea, coffee, chocolates, sauces, cereals, maggi noodles, mixers Personal Care: Shampoo, soap, face wash, toothpaste, skincare Household Essentials: Detergent, dishwash, cleaning supplies, toilet paper Baby Care: Diapers, wipes, baby food, baby care products Pet Supplies: Dog food, cat food, pet treats & accessories Meat & Eggs: Fresh meat, chicken, fish, seafood, poultry, eggs, frozen meat
Zepto SUPERMALL goes beyond groceries to all your shopping needs. Your one-stop quick commerce destination for:
Electronics: Headphones, smartwatches, chargers, mobile accessories, cables, LED lights, fairy lights Fashion: T-shirts, jeans, activewear, bags, footwear Beauty & Makeup: Lipsticks, makeup, skincare, hair care, fragrances Home & Kitchen: Cookware, blenders, choppers, home decor, kitchenware Zepto Café: Fresh coffee, tea, hot meals delivered instantly Jewellery & Accessories: Trendy jewellery for every occasion Fitness & Wellness: Gym supplements, protein powder, whey powder, fitness gear, gym gear Pharmacy: Medicines, health essentials, vitamins, supplements, tablets, pills, syrup Toys & Kids: Toys, games, kids' apparel, kids’ stationery, story books Puja Essentials: Incense sticks, flowers, puja items Gifting: Birthday gifts, anniversary gifts, festive specials, corporate gifting
Zepto Café: Fresh Food Delivered in Minutes
Order hot, fresh meals delivered instantly. Pair your grocery shopping with delicious food delivery. From breakfast to late-night cravings, get restaurant-quality meals in just minutes at your doorstep. Buy Hot & Cold Beverages, Quick Snacks & Bites, Fresh Meals & Combos, Desserts & Sweets and Healthy Options.
Why Millions of Users Choose Zepto?
Live Order Tracking: Track your order in real-time from store to doorstep Flexible Payments: Cash on Delivery (COD), UPI, cards, wallets, netbanking 100% Quality Guarantee: Fresh products, every time Daily Deals & Offers: Exclusive discounts on top brands 24/7 Customer Support: We're always here to help
Shop Your Favorite Brands
Amul, Nestlé, Coca-Cola, Lay's, Britannia, Parle, Ferrero, Nutella, Cadbury, Oreo, Aashirvaad, Fortune, Saffola, Patanjali, ITC, Colgate, Dettol, Surf Excel, Dove, Lakmé, Mamaearth, boAt, Licious, Davidoff, Rage Coffee, Wingreens Farms, Gunsberg, The Baker’s Dozen, Jimmy's Cocktails, Nivea, Haldiram's, Bikano, Heinz, Vahdam, Durex, Stayfree, Mymuse, Akshayakalpa, Country Delight, Beco, 24 Mantra, Pepsi, Kurkure, Epigamia, Myprotein & 10,000+ more brands.
Available in 50+ Cities Fast delivery across Bengaluru, Mumbai, Delhi, NCR (Gurugram, Noida, Ghaziabad), Hyderabad, Chennai, Pune, Kolkata, Ahmedabad, Jaipur, Chandigarh, Lucknow, Surat, Kanpur, Kochi, Dehradun, Ludhiana, Nagpur, Meerut & many more.
Download Zepto now! Your first delivery within minutes at low prices awaits. *Terms and Conditions Apply. Visit Zepto Platform Terms of Use for detailed terms

## Key features

- Groceries delivered in minutes
- Hot meals and beverages
- Electronics and fashion items
- Everyday lowest prices
- Zero delivery fees (₹99+)
- Live order tracking
- Wide product selection

## What do users think of Zepto?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and efficient delivery
- 👍 Fresh and quality products
- ⏱️ Prompt and on-time delivery
- 💯 Excellent service
- 🏆 Best app for daily essentials

**Cons**

- 🤔 Zepto cash and wallet issues
- 🚫 Delivery and service unavailable in some areas
- 📦 Incorrect or defective products delivered
- 🤖 Poor customer support and unresponsive
- 💰 Delivery fee charged even with pass membership

**Commonly reported bugs**

- Cart items disappearing after app restart
- Delivery time estimates not accurate
- Promotional offers not working as advertised

**Most requested features**

- Improve Zepto cash and wallet functionality
- Expand service to more areas
- Enhance product quality control
- Improve customer support responsiveness
- Automatically apply free delivery for pass members

## Recent user reviews (10 of 498)

All indexed reviews: https://appshunter.io/ios/app/zepto-groceries-in-minutes/id1575323645/reviews.md

### 5/5 — Life Saver for outsiders

*2026-08-19, version 26.8.4*

I am from Bangladesh. This app made my life easier and saved my trip. Will miss this app and use it whenever i come back.

### 5/5 — Good service

*2026-08-08*

Good service

### 1/5 — Worst Experience

*2026-08-07*

Absolutely disappointed with Zepto’s customer service. I ordered two items, but only one was delivered. However, the app marked both items as “Delivered.” I immediately raised the issue but instead of receiving any real support, I was redirected from the chatbot to email support.

Despite multiple back-and-forth emails, I repeatedly explained that the delivery agent handed over only one item. I also requested proof that both items were delivered or any evidence to support their claim. Unfortunately, all I received were the same generic, copy-paste responses stating that they had “checked with the seller” and therefore could not process my request. None of my questions were actually answered, and no genuine investigation was carried out.
Mistakes can happen, but refusing to properly investigate a customer’s complaint and dismissing it without evidence is unacceptable. The issue isn’t just the missing item, it’s the complete lack of accountability and customer support.
With several better grocery delivery apps available, I see no reason to continue using Zepto. I’m uninstalling the app after this experience. I hope the company starts valuing its customers instead of relying on automated responses.

### 1/5 — Fake delivery timings

*2026-08-06, version 26.7.6*

Useless / Swiggy & Blinkit are better

### 1/5 — Poor Quality Fruits, Poor Customer Service, and No Accountability

*2026-08-05*

Very disappointing experience. I received completely unripe custard apples, and when I cut one open, I found insects inside. Another fruit was also completely raw and looked unlikely to ripen. This is a serious quality and food safety concern.
Just by looking at the fruits, anyone can tell they are of very poor quality. They were tiny, hard, and clearly not suitable for sale. It genuinely felt like I had been cheated, as no customer would willingly choose fruits like these.
The customer service was equally disappointing. It was very difficult to get support, and there seemed to be no proper quality checks before dispatching the products.
What disappointed me the most was their response. They rejected my complaint by saying the product was delivered in "intact condition" based on delivery photos. My complaint was never about damaged packaging—it was about the quality of the fruit, which included insects inside and unripe produce. These issues cannot be determined from delivery photos. Even after sharing clear evidence, they refused to take responsibility.
Based on my experience, I would not recommend ordering fruits or vegetables from here until they improve their quality control, customer support, and complaint handling. Customers deserve fresh, safe, and good-quality produce—not excuses.

### 5/5 — Thanks FREE DELIVERY 1₹ kar do 😝😋

*2026-08-02, version 26.7.6*

because my girlfriend like it ☺️♥️😘😌

### 1/5 — DO NOT INSTALL THIS APP.

*2026-07-21*

This is my second time leaving a negative review because the service just keeps getting worse. I’m a very regular customer—I place orders every single day, sometimes multiple times a day. And despite that, I’ve had missing items, wrong products, damaged products, and absolutely pathetic customer support. This time, an entire item was missing from my order. The worst part? There isn’t even an option to report a missing item or request a refund through the app. What’s the point of having a “Support” section if it can’t handle one of the most basic issues a customer can face? Instead, they make you send an email and wait 24+ hours for a response. No proper live chat. No customer care number. No way to speak to an actual person. Just useless automated replies that don’t solve anything. How is a customer supposed to trust a platform where items can simply go missing and there’s no immediate way to report or resolve it? For a company that claims to value customer experience, the support is honestly one of the worst I’ve dealt with. If you’re lucky, your order arrives correctly. If not, you’re left chasing your own money. I’ve finally uninstalled the app, and I genuinely wouldn’t recommend it to anyone until they fix their customer support and refund process. There are plenty of other grocery delivery apps that handle issues far more responsibly. Save yourself the frustration and use a different app.

### 1/5 — Referral code problem

*2026-07-20, version 26.7.3*

My Zepto referral link not showing , fix these problem

### 1/5 — Genuinely the worst customer service

*2026-07-19, version 26.7.3*

order at your own risk - know the customer service will not help you if they forget items in your order, deliver pre-opened or damaged goods, or ask about accurate delivery timelines.

### 5/5 — Customer service

*2026-07-16, version 26.7.2*

Perfect and thank you

## Frequently asked questions about Zepto

### What does Zepto deliver?

Zepto delivers a vast array of products including fresh groceries, hot meals, electronics, fashion, beauty items, home and kitchenware, pharmacy essentials, pet supplies, and more. The app aims to be a one-stop quick commerce destination for all your shopping needs.

### How fast is the delivery?

Delivery is guaranteed within minutes, every time. You can order now and receive your items almost instantly. The app also offers live tracking so you can monitor your order's journey from the dark store to your doorstep.

### Are there any hidden fees?

No, Zepto emphasizes transparency with zero hidden fees. You pay what you see. There are no delivery fees on orders of ₹99 and above, no handling fees, no surge fees, and no rain charges.

### What kind of food can I order?

Zepto Café offers fresh food delivered instantly, including hot and cold beverages, quick snacks and bites, fresh meals and combos, desserts, sweets, and healthy options. You can pair your grocery shopping with restaurant-quality meals delivered in minutes.

### Is the app available on all devices?

While the description doesn't explicitly state compatibility, it is described as India's #1 Quick Commerce App, implying it is available on major mobile operating systems commonly used in India, such as Android and iOS.

## Version history (last 5 releases)

### 26.8.6 — 2026-08-23

Bug fixes and performance improvements

### 26.8.5 — 2026-08-20

Bug fixes and performance improvements

### 26.8.4 — 2026-08-15

Bug fixes and performance improvements

### 26.8.2 — 2026-08-08

Bug fixes and performance improvements

### 26.8.1 — 2026-08-08

Bug fixes and performance improvements

## Apps similar to Zepto

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [bigbasket: Groceries and more](https://appshunter.io/ios/app/bigbasket-groceries-and-more/id660683603) | 4.8 (12,375) | Free | Shopping |
| [noon Shopping, Food, Grocery](https://appshunter.io/ios/app/noon-shopping-food-grocery/id1269038866) | 4.5 (326,357) | Free | Shopping |
| [Dunzo: Grocery Delivery App](https://appshunter.io/ios/app/dunzo-grocery-delivery-app/id1032391728) | 4.7 (1,520) | Free | Shopping |
| [Flipkart - Online Shopping App](https://appshunter.io/ios/app/flipkart-online-shopping-app/id742044692) | 4.6 (105,907) | Free | Shopping |
| [FreshDirect: Grocery Delivery](https://appshunter.io/ios/app/freshdirect-grocery-delivery/id346631494) | 4.8 (29,341) | Free | Shopping |
| [Amazon Shopping](https://appshunter.io/ios/app/amazon-shopping/id297606951) | 4.8 (8,427,266) | Free | Shopping |

## More apps by KIRANAKART TECHNOLOGIES PRIVATE LIMITED

- [KiranaKart for Shopkeepers](https://appshunter.io/ios/app/kiranakart-for-shopkeepers/id1547417992)
- [Zepto Franchise](https://appshunter.io/ios/app/zepto-franchise/id6615077592)
- [Zepto Cafe: Fresh Food in mins](https://appshunter.io/ios/app/zepto-cafe-fresh-food-in-mins/id6683306445)
- [Zepto Packman](https://appshunter.io/ios/app/zepto-packman/id6742833698)
- [Zepto Brand Hub](https://appshunter.io/ios/app/zepto-brand-hub/id6744753654)

All apps by KIRANAKART TECHNOLOGIES PRIVATE LIMITED: https://appshunter.io/developer/1547417994

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*