# ZeroMOUSE™ — user reviews

> 4 indexed App Store user reviews of ZeroMOUSE™ by Mousebouncer Gmbh, rated 4.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/zeromouse/id6448342475/reviews
- App overview in markdown: https://appshunter.io/ios/app/zeromouse/id6448342475.md
- Rating breakdown: 5★ 0 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (4 lowest-rated)

### 1/5 — Still Not Working

*2026-06-26*

I waited over a month for an update to fix the ZeroMouse 2.0 issue of no notifications and keeping my cat locked out of the house even though he has no prey. I am now realizing that it’s the hardware that lasted only two months. Two hundred Euros down the drain. I am not even going to try to contact customer support since it’s almost nonexistent. I would advise people to avoid purchasing this product.

### 1/5 — Still Not Working

*2026-06-02*

Again,this update did nothing to fix the notification issue on IOS and capture any photos. My cat is having a harder time getting in due to this issue. The item thinks he has a prey and he can’t get in. It takes him a minute or two until the door unlocks….m

### 4/5 — Update

*2026-08-09*

The first ZeroMouse 2.0 unit I received failed after two months. The company was kind enough to send a replacement. The app is working well so far after two months and the three updates that they have released. So far so good… great product when it’s working.

### 4/5 — Great product/ customer service lacking

*2026-07-29*

The product is great. I would give it five stars. It only failed to detect prey once for me and it's been a god send. Customer service is slow and poor.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*