# ZESCO Mobile

> ZESCO customer utility for fault reporting, installation tracking, and token management. (iPhone/iPad app by ZESCO LIMITED.)

- Source: https://appshunter.io/ios/app/zesco-mobile/id1498786190 (this page in markdown: same URL + `.md`)
- Developer: [ZESCO LIMITED](https://appshunter.io/developer/1498786189)
- Category: Utilities, Productivity
- Price: Free
- Rating: 2.80/5 from 5 App Store ratings · 4 written reviews indexed
- Age rating: 17+
- Requires: iOS 12.0 · 49 MB
- Languages: English
- Released: 2020-05-15
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/zesco-mobile/id1498786190/reviews.md

## What is ZESCO Mobile?

ZESCO Mobile provides ZESCO customers with  an efficient and effective way to report faults, lookup their new installation status, track previously purchased tokens for power among other features. 
Customers need to first sign up before using the application. Meter number or the customer account number can be used to register. It is also a requirement that customers signup for the SMS service prior registering for the ZESCO Mobile App service. Customers must ensure that the mobile phone number submitted is active, and registered to the premise they are currently occupying.

## Key features

- Report faults
- Lookup installation status
- Track token purchases
- Customer registration
- Account management

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/zesco-mobile/id1498786190/reviews.md

### 1/5 — Total waste

*2024-03-18*

How about contacting Eskom they will show you how a utility app should work !

### 3/5 — Okay, but not great

*2021-03-28*

Some things work, some things don’t. Like the recently added token simulator doesn’t work. You enter the number of units or amount you want but it returns a blank page. Please fix this because it would be very useful if it worked.

### 1/5 — Nothing works

*2020-11-04, version 1.2*

Is this the worst app in the world? It does NOTHING! One star is ten too many.

### 1/5 — Disappointing

*2020-08-13, version 1.2*

no load shedding schedule
no notifications e.g. for scheduled maintenance outages
garish and cluttered  presentation that’s difficult to read
no inbuilt contact form
no facility to make payments, buy units
can’t see any outstanding balances on account
can’t make an application for a new connection in the app itself
no list of codes for the smart meters

## Frequently asked questions about ZESCO Mobile

### How do I sign up for ZESCO Mobile?

To use ZESCO Mobile, you need to sign up first. You can register using your meter number or customer account number. It's also required to sign up for the SMS service before registering for the app.

### What information do I need to register for ZESCO Mobile?

You will need your meter number or customer account number to register. Additionally, you must provide an active mobile phone number that is registered to the premise you currently occupy.

### What features does ZESCO Mobile offer?

ZESCO Mobile allows you to efficiently report faults, look up the status of your new installation, and track previously purchased power tokens. It also provides account management features for ZESCO customers.

### Is ZESCO Mobile free to use?

Yes, ZESCO Mobile is available for free download and use. There are no charges associated with accessing its core features for ZESCO customers.

### What devices support ZESCO Mobile?

ZESCO Mobile is designed for Apple devices, including iPhone, iPad, and iPod. It is optimized for these platforms to provide a seamless user experience.

### When was ZESCO Mobile last updated?

The latest version of ZESCO Mobile, 3.0.1, was last updated on June 28, 2024. This indicates the app receives regular maintenance and updates from the developer.

### What is the age rating for ZESCO Mobile?

ZESCO Mobile has an age rating of 17+. This suggests the content or functionality may be more suited for adult users, though specific reasons are not detailed in the provided information.

### Does ZESCO Mobile have ads?

No, ZESCO Mobile does not contain advertisements. The app is ad-free, ensuring a clean and uninterrupted user experience for managing your ZESCO services.

## Version history (last 5 releases)

### 3.0.1 — 2024-06-28

Updated Features
Bug fixes

### 3.0.0 — 2024-06-14

Better, simpler and more functional interface
Customer can now persist their sessions
Better versions of all the features our customers used to
bug fixes

### 2.1 — 2022-05-12

Added new menu

### 2.0 — 2021-12-24

- completely new UI/UX
- Customers can now only enter their meter no once and the session will be stored
- the new Unit simulator allows you to enter an amount of money and the app will give you an accurate Units amount 
- Added post paid module

### 1.3 — 2021-01-01

This version adds a Prepaid Tokens Simulator. The simulator allows customers to calculate how much power per kilowatt they can purchased from a given amount of money. It also allows calculation of much money it would cost to purchase a given quantity of power per kilowatt.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
