# Zig Zag

> App for booking and renting electric scooters for urban mobility. (iPhone/iPad app by Smart Venture S.r.l..)

- Source: https://appshunter.io/ios/app/zig-zag/id1127766579 (this page in markdown: same URL + `.md`)
- Developer: [Smart Venture S.r.l.](https://appshunter.io/developer/1127766578)
- Category: Utilities, Travel
- Price: Free
- Rating: 1.80/5 from 5 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 51 MB
- Languages: American English
- Released: 2016-06-30
- Data updated: 2026-06-19
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/zig-zag/id1127766579/reviews.md

## What is Zig Zag?

The Zig Zag's free App service enables you to use its scooter sharing service at any place and time. 

Short description of some of the most important features of Zig Zag's App that helps you search, book and use scooters in your surroundings. 
Sign up : start by signing up directly on our app or website www.zigzagsharing.com. You can always modify your account, discover everything about our service and check the latest offers available to you.
- Booking: Check the map on your App or website to find the most convenient scooter, you have 30 minutes to reach it. You can book any scooter you see on the streets as long as it’s available. All you have to do is enter its plate number in the search box. 
- Rental: reach the scooter you have booked. Start the rental to unblock the seat. Check if the scooter is clean and inform us via App about the potential damage. After you have restored the keys of the trunk and closed the seat, you can then turn on the panel instrument via App.
- Stop by and end the rental: if you would like to stopover, park your scooter and turn off the engine by pressing the red button on the panel instrument. With the App, choose “Stopover” , open the seat, put the helmet back in and make sure you have closed the seat. When ready, start your ride again by pressing “Resume Rental”.
If you would you like to end the rental, park your scooter properly within white or blue lanes and within the Zig Zag service area. Turn the engine off by pressing the red button on the panel instrument and remember to put the scooter on the center stand. Choose “End the rental” option on your App, open the seat, put the helmet back in it and make sure everything is in its place. At this point press “End the rental” button and… see you next time!
- Other: there are many other options at your service: get in touch with our customer service, keep track of your rentals and expenses, check the latest offers and many more.

Zig Zag is waiting for you.
Live it. Love it. Leave it.

## Key features

- Find nearby scooters
- Book and reserve scooters
- Start and end rentals
- Track rentals and expenses
- Report scooter damage
- Contact customer support

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/zig-zag/id1127766579/reviews.md

### 1/5 — Server error

*2023-03-31*

Can’t log in

### 1/5 — App doesn’t work

*2022-12-20, version 3.6.4*

I tried multiple times to log in on the app and it only says “server error”. Please fix ASAP

### 1/5 — Scam

*2022-09-12*

You will get a server error when you try to log in. Customer service will not refund any pre paid credits you purchased.

### 1/5 — Doesn’t Work

*2022-07-23*

I keep getting a server error anytime I try to do anything on the app.  Disappointing.

### 1/5 — Disaster

*2022-03-27, version 3.6.1*

Awful app. It returns an anonymous “Server.Error” with no reason. Sometimes it doesn’t recognize the password. Zig zag scooters are good butbthe app has been developed by children

### 5/5 — A well designed app for a great urban mobility service

*2022-03-12*

The app allows one to rent a moped and pay by the minute or for a full day in several cities, including Florence, Italy. It’s easy to use, and the customer support team is very responsive. There is a bit of a learning curve to using an electric moped if you’ve never ridden  one before, but if you have experience with any kind of moped or motorcycle, you should be able to figure it out quickly. The electric mopeds deployed by ZigZag are very quiet (as you’d expect) and fast enough for city use. And the rates, especially daily ones, are affordable compared to the competition. In a city like Florence, it’s a perfect way to get anywhere you need to go quickly. Free and plentiful parking for mopeds is a huge bonus in a place where car parking can be a real hassle. You do need to provide your driver’s license info (of course), which will need to be reviewed. So, if you’d like to rent one of their mopeds for short rides or a full day, set up an account in advance.

### 1/5 — Worst app

*2019-07-03, version 2.7.1*

The scooters are good but the app is useless. It’s incredibly slow and often fails to properly start or close out a rental. You are too often in the to contact the helpful support centre.

## Frequently asked questions about Zig Zag

### How do I sign up for Zig Zag?

You can sign up directly on the Zig Zag app or their website, www.zigzagsharing.com. Once signed up, you can modify your account details and explore service information.

### How do I find and book a scooter with Zig Zag?

Use the map in the Zig Zag app to locate available scooters. You have 30 minutes to reach a booked scooter. Enter its plate number in the search box to book.

### What is the process for renting a scooter with Zig Zag?

After booking, reach the scooter and start the rental to unblock the seat. Inspect the scooter for cleanliness and report any damage via the app before proceeding.

### How do I stop over or end a rental with Zig Zag?

For a stopover, park the scooter, turn off the engine, select 'Stopover' in the app, and secure the helmet. To end the rental, park properly within designated lanes, turn off the engine, and select 'End the rental' in the app.

### Can I track my past rentals and expenses with Zig Zag?

Yes, the Zig Zag app allows you to keep track of your past rentals and expenses. This feature helps you monitor your spending on scooter usage.

### Does Zig Zag have ads?

Yes, the Zig Zag app contains advertisements. These ads are part of the service's operational model.

### What devices does Zig Zag support?

Zig Zag is available on iPhone, iPad, and iPod devices. It is designed for Apple's mobile operating system.

### What is the age rating for Zig Zag?

The Zig Zag app has an age rating of 4+. This indicates it is suitable for users aged 4 and above.

## Version history (last 5 releases)

### 3.6.4 — 2022-12-09

Pin display bug fixed

### 3.6.3 — 2022-10-11

New bycicle model support

### 3.6.2 — 2022-08-11

New e-bikes support

### 3.6.1 — 2022-03-17

Minor bug fixes

### 3.6.0 — 2022-01-25

Go Sharing integration 
New look

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-19.*