# Zillow Real Estate & Rentals — user reviews > 1,917 indexed App Store user reviews of Zillow Real Estate & Rentals by Zillow.com, rated 4.80/5 from 7,232,336 ratings. - Source: https://appshunter.io/ios/app/zillow-real-estate-and-rentals/id310738695/reviews - App overview in markdown: https://appshunter.io/ios/app/zillow-real-estate-and-rentals/id310738695.md - Rating breakdown: 5★ 6,105,894 · 4★ 897,021 · 3★ 173,409 · 2★ 23,079 · 1★ 32,933 ## What do users think of Zillow Real Estate & Rentals? Overall sentiment: neutral **Pros** - 🚀 Easy to use app - 🚀 Convenient property search - 👍 Detailed property information - 👍 Helpful for finding a new home - 👍 Great app for real estate investors - 👍 Fantastic real estate app **Cons** - 🐛 Inaccurate property information - 🐛 Buggy and crashes frequently - 🐛 Unreliable Zestimate feature - 🔍 Lack of ability to remove unwanted listings - 🔍 Difficult to navigate saved searches - 🔍 Limited filter and sorting options **Commonly reported bugs** - Incorrect property details and pricing - Listings show as available when already sold - Inability to edit or update property listings - Syncing issues between app and website - Frequent crashes and performance issues **Most requested features** - Add 3D tours and street view - Improve saved searches management - Expand filter and sorting capabilities - Provide more accurate property data - Integrate rental property details ## Newest reviews (15 of 1,917) ### 4/5 — Tags *2026-08-25, version 2026.60.1* What happened to being able to add our on tags to saved homes? ### 4/5 — Excessive and repetitive notifications *2026-08-21, version 2026.60.1* I’ve already adjusted my settings for all notifications. The most annoying part is that I’m getting “recommended listings” for something that I have already saved. It’s unnecessary, excessive, extremely annoying, and makes up for seemingly 90% or more of the notifications that I receive. Please fix this ASAP. If this is intentional, well, I’ll just bite my tongue on how that would make me feel about you…but, I think you get the idea. Other than that, great app. ### 2/5 — Doesn’t work that great *2026-08-20, version 2026.60.0* Set up your preferences and wait for the emails to send you houses that fit your criteria. Yes but the app doesn’t do that it sends you anything within the area but not within your preferences! ### 1/5 — Wrong information on my house *2026-08-18, version 2026.60.0* Not up to date, no reply from customer service/support ### 1/5 — Spam Calls *2026-08-18, version 2026.60.0* Realtors keep spam calling me! ### 1/5 — My Listing Hidden *2026-08-18, version 2026.59.0* My home listing is NOT showing on certain platforms like my iPad and I’d like to know why? I’ve uninstalled and installed and it is updated correctly. What’s going on??? ### 1/5 — Renters insurance *2026-08-18, version 2026.59.0* I stopped leasing may of 2025 and I am still getting charged the renters insurance even though I’ve told them and tried to cancel ### 1/5 — New updates *2026-08-18, version 2026.59.0* Sign in! No thanks! ### 2/5 — Realtors *2026-08-18, version 2026.59.0* When you send a message to the realtors, they never answer ### 1/5 — How do u delete *2026-08-17, version 2026.59.0* I can’t delete it or my account ### 4/5 — Improve Filters *2026-08-17, version 2026.59.0* Pretty good, but at least 2 additional filters would be nice: (1) 1st floor primary bedroom and (2) private or community pool. ### 2/5 — Switching realtor phone numbers to their own agents *2026-08-15* Super super scetchy behaviour. When you call the listing agent it actually connects you to a realtor that paid Zillow for leads. Super scary. Beware. ### 1/5 — Location incorrect *2026-08-14, version 2026.59.0* Tried to correct it. It hasn’t been corrected yet. ### 2/5 — Incorrect information *2026-08-14, version 2026.59.0* A lot of miss information about homes ### 1/5 — Owners *2026-08-14, version 2026.59.0* It’s not so much the app that’s bad but these owners barely respond and drag things out and waste your time and often have you fill out an additional application that they want you to pay for even though you’ve already paid through Zillow ## Most critical reviews (10 lowest-rated) ### 1/5 — Tags Option Missing *2026-08-24, version 2026.60.1* Was able to put description tags on my favorites but tags and the option to add them are completely missing. For example, I could add custom tag for listing saying ‘no covenants’ or ‘has well’. There needs to be a way to add tags and or comments that only I can see for my favorite listings. ### 1/5 — No response from help chat *2026-08-24, version 2026.60.1* You get absolutely nowhere with this app as far as customer support with any issues ### 1/5 — Report a listing is non functional *2026-08-22, version 2026.60.1* I noticed a few listings where a property that has been listed for several days but consistently shows as a 1 day old listing. Similarly the sale price on the listing has been revised multiple times but the listing is able to hide that from the history. “Report a listing” link on zillow takes you to a help & faq page. REALLY??? ### 1/5 — Terrible app to use for updating and selling *2026-08-22, version 2026.60.1* Screwed over by AI again. Won’t recognize zip code to list home. Updating is an horrible experience. I have tried to list property for sale for weeks and the “review team” is working on it. Screw you Zillow. ### 1/5 — Zillow is prejudice *2026-08-21, version 2026.60.1* Every time we look at the house how to buy a house and we talked to a realtor. They always say the house is on the contract. Then you see the house back home Zillow then when you try to apply for it, they say it’s on a contract is it a racial thing or they think you’re poor? ### 1/5 — No way to report fraud listings *2026-08-21, version 2026.60.1* A listing showed up on my feed today that shows a home that does not exist at the address it is listed at or even in the town it claims to be in. The Report Listing link goes to general help and there is no way to report this specific listing as fraud. Customers trust that Zillow listings are real listings and it is clear that Zillow does not care about customer safety and preventing fraud. It is allowing fake listings to be listed and even promoting them straight to my inbox. DO NOT TRUST ZILLOW LISTINGS TO BE REAL. ### 1/5 — Bring back the commute distance filter *2026-08-21, version 2026.60.1* Bring back the commute distance search filter. Why was it necessary to remove this? It makes it difficult for me to find a home in the right area. ### 1/5 — Customer support *2026-08-20, version 2026.60.0* CUSTOMER SUPPORT SUCKS AND NEVER RESPONDS BACK ### 1/5 — Email *2026-08-19, version 2026.60.0* Bad, I can’t access my email code because I’m on my email now??? ### 1/5 — keeps logging off *2026-08-19, version 2026.60.0* the app logs me off daily now. Doesn’t matter if I log in with email and password or via google - it still logs me off next day again. Very frustrating. ## Most praised reviews (10 highest-rated) ### 5/5 — Reese Johnson real estate agent *2026-08-24, version 2026.60.1* My husband and I used Reese Johnson for our recent sale of our manufactured home in grand Rivers Kentucky .. We give Reese Johnson five star’s he is very knowledgeable very friendly and caring. We had a problem with the refrigerator. I didn’t have to drive out there and take care of it. He took care of everything for us. When I am looking for real estate I will definitely contact Reese Johnson. ### 5/5 — Fantastic App *2026-08-21, version 2026.60.1* Easy and hassle free ### 5/5 — Overstated Acreages. *2026-08-21, version 2026.60.1* Zillow does well with the exception of allowing some major overstated acreage figures. This makes the acreage sort worthless. This could be fixed easily. ### 5/5 — Accurate postcodes. *2026-08-18, version 2026.60.0* Zillow sticks to the postcode I’m looking for a property. I love using Zillow. ### 5/5 — Great experience *2026-08-18, version 2026.60.0* I can’t recommend The Polsky Group highly enough. After trying (and failing) to sell my property for over a year, I was ready to give up. Then I found Brandon and Eli Polsky, and everything changed. From the very first conversation, it was clear how easy they are to work with. Both Brandon and Eli have great personalities—professional, responsive, and genuinely enjoyable to deal with. They made the entire process feel straightforward and stress-free. In just 27 days, they sold my property for nearly full asking price. After more than a year of no results, that kind of turnaround was honestly impressive. They knew exactly how to position the home, handled everything efficiently, and kept me informed every step of the way. If you’re looking for real estate advisors who actually get results and make the experience pleasant, look no further than Brandon and Eli at The Polsky Group. Truly top-notch. ### 5/5 — Love search but need to add Roku app *2026-08-08, version 2026.57.0* I love Zillow and all of the search options, including the ability to search within a certain commute range. I would love to watch some of the showcased houses near me on my Roku TV. You should add a Roku app for this. ### 5/5 — Not only useful. Also a hobby. *2026-08-08, version 2026.57.0* There is SO much amazing info in this app. It has powered all my home searches in the last 16 years. Also. I am on here just for fun all the time. I love learning what’s happening in my neighborhood and the market - and what it means for me! ### 5/5 — Good app. *2026-08-08, version 2026.57.0* It’s good! ### 5/5 — Blaise Smith *2026-08-07, version 2026.57.0* Blaise assisted me in finding a house for my daughter. I was new to this type of business and I can’t say how wonderful he was. He went above and beyond anything I expected. He didn’t stop until he found exactly what she needed. He was professional and always there for any questions I had. Always returned every call in a timely manner. I would never use any other realtor! They just wouldn’t be able to measure up! ### 5/5 — Professionally classy *2026-07-30, version 2026.56.0* Thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*