# Zillow Rentals — user reviews

> 259 indexed App Store user reviews of Zillow Rentals by Zillow.com, rated 4.80/5 from 388,365 ratings.

- Source: https://appshunter.io/ios/app/zillow-rentals/id538946076/reviews
- App overview in markdown: https://appshunter.io/ios/app/zillow-rentals/id538946076.md
- Rating breakdown: 5★ 327,235 · 4★ 45,749 · 3★ 12,010 · 2★ 1,514 · 1★ 1,857

## What do users think of Zillow Rentals?

Overall sentiment: mixed

**Pros**

- 👍 Convenient rental search
- 🗺️ Useful map and location features
- 💡 Ability to share saved homes with partner
- 🤝 Positive experience with real estate broker

**Cons**

- 🐛 Incorrect credit scores reflected on application
- 💰 Rental prices increased after application fees paid
- 🤖 Unhelpful AI-generated property tags
- 🔍 Inability to hide/remove properties already reviewed
- 🤔 Lack of response from property managers/agents

**Commonly reported bugs**

- Listings for properties no longer available
- Inconsistent pricing and availability information

**Most requested features**

- Add option to filter by pet type (cats, small dogs, large dogs)
- Implement a 'hide' feature to remove properties already reviewed
- Improve search parameter saving and filtering
- Integrate public transit information (metro stations) on map

## Newest reviews (16 of 259)

### 2/5 — Listings

*2026-08-11, version 2026.58.0*

Constantly shows off market rentals

### 3/5 — Say What you Mean

*2026-07-16, version 2026.52.0*

If set filter at “3+” for bathrooms. Stop showing me 2.5. If set filter for house — stop showing me condos and townhomes! What is the point of a filter!?

### 2/5 — Message scrolling

*2026-06-15, version 2025.13.0*

Can easily scroll through the app but messages can’t scroll while reading the messages. Go to read what’s on top of a single message and it won’t let you. Ended up asking everyone to send info to my yahoo email instead.

### 3/5 — Rental Hub Burried

*2026-06-11, version 2026.43.0*

It is so hard to navigate to my rental for every monthly payment. Why can’t you have a separate app for renters where the landlord is using Zillow as their rental management platform?

### 2/5 — Candace manning

*2026-06-01, version 2026.39.0*

I can’t get this app to stop showing Rentals. I want houses for sale

### 3/5 — Can’t customize minimum square feet

*2026-05-26, version 2026.38.0*

The app is okay but only being able to pick minimum square feet that jumps up by 250 sq ft at a time is frustrating.

### 1/5 — Scams

*2026-05-17, version 2026.37.0*

This app is infested with scam apartments to the point where I’m not sure if there’s any kind of regulation preventing people from uploading anything.

### 1/5 — Zillow Doesn’t Care

*2026-05-15, version 2026.37.0*

I would actually give this app no stars if I could. Functionality of the app is ok but they don’t care about brokers doing shady things. Example multiple listings that will say one address but the units are all located elsewhere, prices for people paying cash opposed to people using vouchers. They leave the listings and pretty much say “if you get scammed that’s on you. We have articles on how to not get scammed” instead of removing the listing and telling the brokers “abide by the rules of the state and city in which you operate or don’t use the app”. Yeah just be careful because Zillow doesn’t care and that goes for all the apps they own.

### 2/5 — Useless

*2026-05-10, version 2026.35.0*

They allow landlords to avoid direct questions countless times and the second you call them out on it, it’s against good neighbor policy. its unprofessional to waste time and avoid questions and these are the landlords yall allow to repeatedly list overpriced, poor properties.

### 1/5 — Exclude  Low income

*2026-05-08, version 2026.34.0*

Hey maybe add a feature to exclude low income houses from searches! That would ever so helpful

### 1/5 — The absolute worst

*2026-04-30, version 2026.33.0*

No one ever replies to the messages or return phone calls and when someone does reply, it’s to say the property is no longer available. So why would I pay  for something that’s not reliable? I will give this app a -5 star if I’m allowed.

### 1/5 — Repeated logout

*2026-04-28, version 2026.31.0*

For some reason, Zillow won’t keep me logged in. I deleted and reinstalled the app but it still won’t keep me logged in. I am unable to read any messages through the app.

### 4/5 — Zillow rental application

*2026-04-24, version 2026.30.0*

I have been trying to fill out the application on Zillow for a few months I have deleted the app and everything to try and complete the application but it still tells me I can’t verify my identity but I was able to fill everything else out but over all a good site to look for what you need in your price range

### 2/5 — More useless than helpful

*2026-04-11, version 2026.27.0*

It would be better if I didn’t get as million notifications every day about rentals that don’t meet my criteria. If I say I have a pet, don’t notify me about places that don’t allow pets.

### 3/5 — Rating

*2026-04-10, version 2026.27.0*

You need to allow people to rate establishments that put places for rent i.e. meaning you apply Center request for a tour request to apply and you get no response. We should be allowed to review and put a star rating so that way no one else will try to apply with that person because they leave people with no response for weeks on end so that way people that are actually looking for a place can find people that are actually wanting to rent their places out

### 1/5 — Horrible

*2026-04-10, version 2026.27.0*

No one reviews the applications! You may $30 for an application no one looks at. You should penalize landlords who do not do their part. Waste of money!!

## Most critical reviews (10 lowest-rated)

### 1/5 — Scam and rip off

*2026-08-01, version 2026.56.0*

They let these people take your money on here for their personal fees and you “NEVER “ hear back from these people it’s nothing more than a joke and a scam

### 1/5 — Scammed customer

*2026-07-25, version 2026.56.0*

I paid the fee to get background check and credit and then was still unable to apply for places. When I tried to contact customer support they never replied. There is no contact number so if it doesn’t work your just out of your hard earned money and no one complained to

### 1/5 — Demasiados fraudes

*2026-07-20, version 2026.53.0*

Permiten que le agan fraude a la pobre gente necesitada de un hogar

### 1/5 — Be careful with this app

*2026-07-14, version 2026.52.0*

Don't fall for scammers' traps. They ask for money before showing you the property or the unit; it all turns out to be fake. Some use forged credentials or false information, claiming to be realtors or owners when they aren't. Never pay any money upfront without seeing the property first. Check with the responsible agencies; if these people want to rent to you, they should show you the property first without asking for money. Report them.

### 1/5 — Not user friendly

*2026-07-11, version 2026.50.0*

Doesn’t let you report any errors or possible spam with listings anymore. When you click on report listing it now takes you to the help section of the website with zero actual help or any way to submit the report. You used to be able to easily pick what’s wrong with the listing such as spam or wrong location. Stupid.

### 1/5 — Nothing but scams

*2026-06-30, version 2026.48.0*

Zillow used to be credible, but now finding a legitimate posting is nearly impossible! My family and I have searched for months now and all we keep finding are scam posts. My brother got scammed out of $300 and he toured the apartment! If zillow is not going to try to find a way to ensure postings are legitimate, don’t even bother using their app or site.

### 1/5 — stay away

*2026-06-24, version 2026.47.0*

No in app support, App glitched when in Quick Apply, Paid $35 for nothing! No support- Scam App. This app sucks

### 1/5 — Useless and invasive

*2026-05-28, version 2026.38.0*

I find Zillow virtually useless and invasive. I’ll write an add to find out information and before I know it, someone’s calling my phone. I do not ask them to, I do not give them my phone number and I do not consent to them contacting me outside of the Zillow app. I’ve also ran into some really kooky people that ended up being kicked off this site for improper questions. Skip Zillow. I am in the future.

### 1/5 — Good app

*2026-05-26, version 2026.38.0*

Keeps asking me to rate it. Here’s your rating bud

### 1/5 — Mostly scams

*2026-05-19, version 2026.37.0*

Most of the places I e contacted are scams. No real people only ai and automated phones trying to steal info

## Most praised reviews (10 highest-rated)

### 5/5 — They rock

*2026-08-13, version 2026.58.0*

I retired just a couple months ago and I’ve been looking for a senior housing apartment complex. Zillow had the most up-to-date the most complete listings. I have no idea how relieved as I found a place in Idaho Falls where I’m from Idaho. Zillow thank you thank you thank you.

### 5/5 — Great

*2026-07-28, version 2026.56.0*

Amazing!

### 5/5 — Best Companion

*2026-06-25, version 2026.47.0*

Thanks to this app I was able to hunt and compare virtually until I found my current apartment a couple months ago and now a friend is using it to move closer to me. I definitely recommend this app.

### 5/5 — Review

*2026-06-04, version 2026.41.0*

The app is awesome

### 5/5 — Found apt and signed in 4 days

*2026-03-29, version 2026.23.0*

Excellent app, easy to use, found the apartment we wanted, booked a tour the next day, signed a lease the day after. Never had to deal with a listing agent such an easy process.

### 5/5 — It has it pros n cons

*2025-08-22, version 2025.32.0*

I love how the prices pops up automatically s you scroll in the map.
I love how a place you viewed automatically goes gray to let you know you viewed that one already keeps you from tapping on the same one. 

What I don’t like is that too many off market property is what mostly shows up and gives no good instructions on how you can tell which ones is not an off market home.

I wish it just don’t list the off market places AT ALL it’sa waste of time LIKE WHAT’S THE EFIN POINT OF THAT when we’re clearly looking for availability 😡

### 5/5 — As a Landlord, Easy to Manage Listing.

*2025-03-18, version 2025.10.0*

I love the availability of Rental Comps, Summary of prospective tenants complete with their info and activity and if needed the availability of an agent to manage the rental .

### 5/5 — Great for renters great for landlords

*2025-03-14, version 2025.10.0*

I only manage 3 rentals but have helped others get into renting out properties and stepping into the world of Landlording.  My go to for finding the right renters is Zillow and use of their tools. In 15 years of renting and having 3 rentals… only one person did I ever have to ask for the rent, and that was the one renter I didn’t find on Zillow. All payments have been made on time with great renters.  Thank you Zillow!

### 5/5 — Best house finder ever

*2025-03-07, version 2025.9.0*

Great app it does what the other apps can't which is find properties you have not seen and give detail description about them .also you can fill out your application for many properties that's a win win 🏆 for me!

### 5/5 — Deanna Sylva - Broker who Cares

*2024-08-12, version 16.93.0*

I have had several positive experiences with Ms. Deanna Sylva. Deanna acted as my real estate broker many times. Deanna is a hard-working, honest Broker who cares deeply that her clients are happy.  Deanna is honest and trustworthy. She does not show you property (apartments, condos, or houses,) unless they are up to your standard.  Deanna really cares about her clients and wants them to be comfortable in their dwelling. She keeps abreast of her profession by going to seminars and conferences. Deanna knows an abundance about real estate and real estate law. I recommend Ms. Deanna completely and without reservation.  Joanne C’

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
