# Zing Credit Union Mobile App — user reviews > 85 indexed App Store user reviews of Zing Credit Union Mobile App by Zing Credit Union, rated 4.38/5 from 378 ratings. - Source: https://appshunter.io/ios/app/zing-credit-union-mobile-app/id596825253/reviews - App overview in markdown: https://appshunter.io/ios/app/zing-credit-union-mobile-app/id596825253.md - Rating breakdown: 5★ 276 · 4★ 42 · 3★ 15 · 2★ 16 · 1★ 29 ## What do users think of Zing Credit Union Mobile App? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Fast and convenient - 🔒 Secure and reliable - 💡 Comprehensive features - 👍 User-friendly interface **Cons** - 🐛 Occasional bugs and glitches - 🔒 Login issues and device registration problems - 🐛 Inconsistent app performance - 💡 Lack of advanced features (e.g., Zelle, Face ID) **Commonly reported bugs** - Buffering issues and app crashes - Inability to add external accounts - Inconsistent auto-payment tracking - Unreliable device registration and login **Most requested features** - Add Zelle integration - Implement Face ID/Biometric login - Improve real-time alerts and notifications - Enhance mobile check deposit functionality - Provide more customization options ## Newest reviews (16 of 85) ### 4/5 — Not in love with latest update. *2026-08-04, version 10.0.260300* Amy, the recently added chat option, is distracting and in the way. ### 3/5 — Buggy *2025-09-19, version 10.0.250701* There have been multiple occasions where I have logged into the app only to get the buffering circle of doom. Especially on Fridays when I check on the deposits of my paystubs. I often exit the app and reopen a few times in a row to avail. I usually just have to open it via browser on my laptop. ### 4/5 — Fast and easy to use! *2023-05-24, version 8.1.5728* Better than atm machines, cuz the machines don’t let you check out your balance and do the withdrawal at the same time, so, you need to remove your card to do that!!! ### 3/5 — Rating app *2023-05-02, version 8.1.5728* Very user friendly ### 4/5 — Great App. *2023-04-02, version 8.1.5728* I like the fact that most transactions can be done over the phone, and the app is always current. ### 5/5 — It’s amazing! *2023-03-22, version 8.1.5728* I’ve worked for several other credit unions and Zings app is amazing! It’s very user friendly and I wish the other credit unions mirrored this one! I love it! ### 5/5 — Great bank *2023-03-16, version 8.1.5728* App is easy, convenient, so fast! ### 5/5 — Zing app *2023-03-11, version 8.1.5728* Secures, fast , great access. ### 5/5 — NeneMom *2023-03-10, version 8.1.5728* Always friendly and courteous! ### 5/5 — Easy to use *2023-03-02, version 8.1.5728* Never have had a problem finding what I need. Easy to use ### 5/5 — EASY *2023-02-20, version 8.1.5728* It it so easy to use. ### 5/5 — Easy to use *2023-02-08, version 8.1.5728* No issues, easy to log in etc ### 5/5 — Awesome app,very easy to navigate!!! *2023-02-07, version 8.1.5728* Thank you very much ### 5/5 — Great mobile banking app *2023-02-06, version 8.1.5728* Works great ### 5/5 — App *2023-02-05, version 8.1.5728* Love how convenient and easy it is to use this app! ### 5/5 — App *2023-02-05, version 8.1.5728* So easy to navigate. I’m 70 and it’s one of the few apps I can use easily ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to add external accounts *2024-01-04, version 9.0.5810* For months I have to go to the branch to pay my loan! App or website doesn’t verify my bank! Keep saying “Exception during execution” ### 1/5 — Secure and Easy to navigate *2023-09-18, version 9.0.5808* This app is quick to fix any “bug” that interrupts the functionality of logging in and using it. I find it easy to get log in and see any activity that I am looking for on my accounts. Also, depositing checks online is made super easy through this app. I recommend using this app to handle your finances through MyZing bank. ### 1/5 — Not a good app *2023-08-23, version 8.1.5728* 1) stop asking me to rate your stupid app every time I log in. I’m there for banking, not to promote your app. 2) allow username, password saving, and Face ID. Not only do I actually have to remember my blessed username and password every time that I log in, but once I do get logged in, you ask me to rate you app. I forgot why I logged in in the first place! 3) make it more clear when you have an auto payment set up. It’s obvious that you don’t want autopay to really be used (because then how could you charge people ridiculous late fees when they miss a payment). I was overdrafted at my actual bank last cycle because it wasn’t clear that I had successfully made an automatic payment to a loan that I have through you guys. So the auto payment went through and I had already manually paid. There, I rated your stupid app. Stop asking. ### 1/5 — I like the credit union *2022-11-22, version 8.1.5724* As mentioned above i like the credit union but the app lags and sometimes does not reflect the balance available correctly. Also it no longer accepts face ID ### 1/5 — NO REAL TIME ALERTS *2022-06-29, version 8.0.5719* Here it is almost July 2022 and still no real time alerts???? Why not? I’ve been complaining about this for YEARS!!! please incorporate real time alerts After complaining initially about real time alerts, it’s 7 months since the last update of this app and it still doesn’t have any real rime alerts...PLEASE do real time Alerts on the app... currently if the alert option is turned on, the alert doesn’t come until 6am the next morning... Especially in this time of high fraud I would like to know what’s going on with my accounts immediately! Compared to other banking apps... DCCU needs to be updated! The appearance and user interface is ancient! ### 1/5 — So many issues *2021-11-12, version 8.0.5705* I Have use this app for over a year and have had problem after problem with it. My password gets changed on a regular basis without my consent or doing. I have deleted and restored the app with no relief. Very dissatisfied with the app and the bank altogether ### 1/5 — Doesn’t work *2021-02-10, version 8.0.5619* I try to get in my account, it directs me here to upgrade. I just did and I can’t get in because even though I just upgraded it keeps telling to upgrade. This app shows exactly the type of bank this is! Cheap , bad, ridiculous ### 1/5 — Worst finance app *2020-05-01, version 8.0.5506* I hope the app is not a reflection of the actual product!!! This is the worst mobile app I’ve ever navigated. And I work for Chase bank and am very good at figuring out how to get around an app. I have had to call twice just to figure out how to set up autopay for my car payment. Whoever the app developers are should be ashamed of themselves. ### 1/5 — Pretty bad *2019-08-26, version 8.0.5405* I have literally tried logging into my online account multiple times over a span of 5 years. I still to this day have not had any luck logging in. I’ve called numerous times to get help as all I get is an “I don’t know” from everyone over phone. Then they want to go as far as to charge me for an over the phone payment even though their app to make a payment is not working. Seems to be a quite a struggle with this credit union top to bottom. ### 2/5 — Card control *2023-04-27, version 8.1.5728* I typically love this app, however for the past week I’ve been having major issues with the card controls. I usually move money around and then lock my card so nothing gets used… however I haven’t been able to do so and it has been really frustrating. I lock my card so if I happen to lose it, it can be used. Now that I can’t do so it makes me worry . I would like to have this issue looked at or addressed so that I can feel secure in any time I use my card ## Most praised reviews (10 highest-rated) ### 5/5 — Zing app *2023-09-07, version 9.0.5808* The app is easy to use and effective ### 5/5 — App won’t register my IPhone *2023-06-16, version 8.1.5728* I cannot get the Zing app to register my IPhone ### 5/5 — Same app still good *2023-05-12, version 8.1.5728* Like DCCU name better. App is pretty much the same. Which is gods. ### 5/5 — Zing is the best thing! *2023-05-10, version 8.1.5728* Thank you so much for providing such comprehensive service. ### 5/5 — App Review *2023-04-27, version 8.1.5728* Love it! This is one of my favorite apps to use. Very well designed and user friendly! ### 5/5 — My experience with Zing *2023-04-17, version 8.1.5728* The best fast easy ### 5/5 — Denver city employees: *2023-04-10, version 8.1.5728* I’ve been a member since the 1970s. Best place to bank…. ### 5/5 — Great credit union great app *2023-03-31, version 8.1.5728* Easy to use and seamless ### 5/5 — JessM9505 *2023-03-30, version 8.1.5728* Love this Credit Union! ### 5/5 — Great app! *2023-03-24, version 8.1.5728* App is easy and allows me to use my account conveniently. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*