# Zipjet powered by Laundryheap — Dry Cleaner & Laundry Service > On-demand laundry and dry cleaning collection, cleaning, and delivery service. (iPhone/iPad app by Laundrapp Limited.) - Source: https://appshunter.io/ios/app/zipjet-powered-by-laundryheap/id926955591 (this page in markdown: same URL + `.md`) - Developer: [Laundrapp Limited](https://appshunter.io/developer/911852466) - Category: Lifestyle, Utilities - Price: Free - Rating: 4.40/5 from 392 App Store ratings · 184 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 32 MB - Languages: American English - Released: 2014-10-22 - Data updated: 2026-07-31 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/zipjet-powered-by-laundryheap/id926955591/reviews.md ## What is Zipjet powered by Laundryheap? Zipjet powered by Laundryheap: the UK's #1 Laundry & Dry Cleaning Service Stay as smart as your phone with the UK’s #1 laundry and dry cleaning app service. We’ll collect, clean and deliver your clothes whenever and wherever you want. + Free collection and delivery across the UK + Track your orders to your door with Uber-style vehicle tracking + Save on time with our ‘collect at door’ service on delivery + Dry cleaning from just £2 per item + Shirt service from just £2 per shirt + Laundry from just £15 per bag Having joined forces to become the largest on-demand laundry service, Zipjet powered by Laundryheap provides a fast, efficient and premium laundry and dry cleaning service. Download the app, and in just a few taps pick convenient collection and delivery times, and we'll take care of the rest. Your clothing will be professionally cleaned by our expert partners and delivered back directly to your door. Download our free laundry app today! Still searching for dry cleaners near me? Download our free laundry app now. Locations we cover We’re in major cities and towns all across the UK. Just some of the areas we cover: London, Manchester, Glasgow, Edinburgh, Birmingham, Bristol, Oxfordshire, Nottingham and Bath… discover if we’re around the corner from you, too. ## Key features - Free collection and delivery - Real-time order tracking - Convenient 'collect at door' service - Professional dry cleaning - Shirt cleaning service - Bag laundry service ## What do users think of Zipjet powered by Laundryheap? Overall sentiment: negative **Pros** - 🚀 Quick and responsive service - 👍 Convenient and easy to use - 💯 Excellent quality of cleaning - 🤝 Friendly and professional staff **Cons** - ⏰ Delayed or missed deliveries - 🔍 Poor customer service and communication - 💰 Overpriced compared to alternatives - 🤯 Damaged or lost items - 🤢 Poor quality of cleaning **Commonly reported bugs** - App crashes or freezes - Address lookup issues - Incorrect billing and pricing **Most requested features** - Ability to track order status in-app - More flexible scheduling options - Subscription or loyalty program - Integration with other laundry services ## Recent user reviews (10 of 184) All indexed reviews: https://appshunter.io/ios/app/zipjet-powered-by-laundryheap/id926955591/reviews.md ### 1/5 — Don’t bother *2020-02-09, version 3.2.3* 1st order, my delivery is 1 hour overdue and have had no contact and no way to contact customer service. ### 1/5 — £1200 worth of clothing ruined *2020-01-28, version 3.2.3* £1200 worth of clothing ruined as this incompetent company machine washed 8 items of dry clean only clothing. I had to threaten legal action in order to be compensated for my loss and after 6 months and countless emails, I received just a fraction of the value of the items destroyed. Many of the items I had only worn once or twice. They also delivered me a bag of someone else’s sheets and towels instead of my own clothes. They arrived early, they arrived late. The customer service team told me on 4 separate occasions I would be compensated and funds were not remitted. Something is going seriously wrong with the leadership in this organisation. Support your local dry cleaner and save yourself a headache. ### 4/5 — Esther. London. Chelsea *2019-10-18, version 3.2.1* You are quick, responsive and with good quality service but not sure now if I had to login the new App always. I got rather confused while proceeding with the last order ### 5/5 — Simple App, Reliable Service *2019-10-12, version 3.2.1* Always a smile and always on time. Simple to use and incredibly convenient for a busy city person. ### 1/5 — AVOID THESE CROOKS *2019-10-12, version 3.2.1* I have to give 1 star in order to post, otherwise it would be 0 This is the worst laundry experience I have EVER had. Don’t believe any positive review as it must be fake. I put it in a suit, some trousers and a jumper for dry cleaning. They ruined a pair of trousers, hung my suit jacket on a wire hanger (which has ruined the shoulders) and have lost the suit trousers and jumper..... Not to mention, the delivery was totally botched (but I don’t have energy to write about that experience!) Bottom line. I have been asking for my clothes back now for over a week... still nothing- I haven’t heard from then in 4 days... they keep offering me a discount on my next order (they must be on a serious amount of drugs to think I would ever even entertain using this pathetic service again) AVOID THESE CROOKS. ### 1/5 — Horrible *2019-10-10, version 3.2.1* Ever since zip jet merged with Laundre app… It’s been a mess… I used to be able to depend on Zipjet and I absolutely loved the service, but I have to say now the app is just more difficult to navigate. I didn’t get my dry cleaning back for a period of three weeks at one point, nobody answered the phones or responded to my emails… It’s going to take some time for me to gain their trust back but for right now I would tell nobody to use this app ### 5/5 — Excellent, faultless service *2019-10-09, version 3.2.1* Brilliant app, excellent service. ### 1/5 — DO NOT USE THIS APP *2019-10-08, version 3.2.1* Appalling service no customer service available to reply. Huge delays. No expirations or apologies. Their excuse was the merger between Zipjet and Laundrapp but it is now 2 months I am encountering issues. Delays wrong information given on the app. Ruined many evening where I was waiting for hours to end up being told that they will reschedule for in few days. Trying to reach out customer service now but no one is replying. Appalling DO NOT USE!!!! ### 4/5 — Laundryapp *2019-10-08, version 3.2.1* Happy with the service I have been using for 5 years, esp with Zipjet. I wish we could have a collect earlier (eg next 12 hours following your order) Service I used to have with Zipjet but not anymore with Laundryapp ### 1/5 — Rescheduled order *2019-10-07, version 3.2.0* My order was rescheduled 3 times! Each time the reason given was that the driver is experiencing severe delays! Three times though? ## Frequently asked questions about Zipjet powered by Laundryheap ### What does the Zipjet powered by Laundryheap app do? The app provides a comprehensive laundry and dry cleaning service across the UK. It allows users to schedule convenient pick-ups and deliveries of their clothes, which are then professionally cleaned and returned to their doorstep. ### What are the key features of this laundry service app? Key features include free collection and delivery throughout the UK, real-time order tracking with Uber-style vehicle tracking, a 'collect at door' service for deliveries, and professional cleaning for dry cleaning, shirts, and laundry bags. ### How much does the laundry and dry cleaning service cost? Pricing is competitive, with dry cleaning starting from £2 per item, shirt service from £2 per shirt, and laundry from £15 per bag. Specific costs will be detailed within the app when placing an order. ### Where is this laundry and dry cleaning service available? The service is available in major cities and towns across the UK, including London, Manchester, Glasgow, Edinburgh, Birmingham, Bristol, Oxfordshire, Nottingham, and Bath. Users can check for availability in their specific area through the app. ### Who is this app for? This app is designed for anyone in the UK who needs a fast, efficient, and premium laundry and dry cleaning service. It's particularly useful for busy individuals and households looking to save time and ensure their clothes are professionally cared for. ## Version history (last 5 releases) ### 4.0.1 — 2022-11-28 General improvements ### 4.0 — 2022-05-16 General improvements ### 3.2.5 — 2020-03-19 • Bug fixes ### 3.2.3 — 2020-01-13 This update brings the obligatory bug fixes and some behind the scenes improvements. ### 3.2.2 — 2019-11-08 Fixes to ensure iOS 13 compatibility. ## Apps similar to Zipjet powered by Laundryheap | App | Rating | Price | Category | | --- | --- | --- | --- | | [Londr - Laundry Service](https://appshunter.io/ios/app/londr-laundry-service/id1539947828) | 4.8 (54) | Free | Lifestyle | | [Laundryheap: On-Demand Laundry](https://appshunter.io/ios/app/laundryheap-on-demand-laundry/id1037581290) | 4.5 (3,379) | Free | Lifestyle | | [Love2Laundry: Pickup & Clean](https://appshunter.io/ios/app/love2laundry-pickup-and-clean/id964037034) | 2.0 (5) | Free | Lifestyle | | [Washmen & The Finery](https://appshunter.io/ios/app/washmen-and-the-finery/id1037965236) | 4.7 (1,661) | Free | Lifestyle | | [Hamperapp \| Laundry Service](https://appshunter.io/ios/app/hamperapp-laundry-service/id1129155186) | 4.4 (917) | Free | Lifestyle | | [Jonny Fresh Laundry Service](https://appshunter.io/ios/app/jonny-fresh-laundry-service/id1024534584) | 3.4 (5) | Free | Lifestyle | ## More apps by Laundrapp Limited - [Laundrapp](https://appshunter.io/ios/app/laundrapp/id911852463) - [Tintorería Bosques](https://appshunter.io/ios/app/tintoreria-bosques/id1429591763) All apps by Laundrapp Limited: https://appshunter.io/developer/911852466 ## Related topics [zipjet powered by laundryheap](https://appshunter.io/ios/topics/zipjet-powered-by-laundryheap) · [jetz laundry app](https://appshunter.io/ios/topics/jetz-laundry-app) · [emerald dry cleaners](https://appshunter.io/ios/topics/emerald-dry-cleaners) · [zips dry cleaning](https://appshunter.io/ios/topics/zips-dry-cleaning) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*