# Zipline Inc. — user reviews > 127 indexed App Store user reviews of Zipline Inc. by Retail Zipline, rated 4.70/5 from 20,637 ratings. - Source: https://appshunter.io/ios/app/zipline-inc/id1221555019/reviews - App overview in markdown: https://appshunter.io/ios/app/zipline-inc/id1221555019.md - Rating breakdown: 5★ 18,089 · 4★ 1,174 · 3★ 503 · 2★ 185 · 1★ 686 ## What do users think of Zipline Inc.? Overall sentiment: negative **Pros** - 💻 Great resource for daily tasks and information - 👍 Useful and user-friendly app - 🔍 Helpful for staying up-to-date on company communications **Cons** - 🐛 Frequent login issues and glitches - 🔑 Frustrating login process and lack of persistent login - ⏱️ App frequently logs users out - 🔄 Looping back to login screen - 🔌 App not accessible when not clocked in **Commonly reported bugs** - Constant crashes and freezes - Inability to view attachments after iOS update - Issues with team switching and filtering **Most requested features** - Push notifications for important updates - Ability to access app without being clocked in - Improved login persistence and security options (e.g., biometrics) ## Newest reviews (14 of 127) ### 3/5 — Slow *2026-08-14, version 4.3.0* Too slow delayed upload ### 3/5 — Notifications on app *2026-08-13* Should be updated every time it’s being used just like text messages. If it says you have 10 and it gets checked then it should eliminate those notifications down to zero and you shouldn’t have a number marking you have messages to read when they have already been read. **Developer response:** Sorry to hear about your experience, and we want to get to the bottom of it. We have passed the feedback to our team. ### 2/5 — Why do you glitch? *2026-07-21* Overall, Zipline is a very useful tool and does a great job of keeping communication and tasks organized. However, for a platform designed for work, it can be extremely frustrating when it’s constantly glitching. At times, trying to open a task or message just redirects back to the home page instead of where it’s need to be, which slows down productivity. Aside from the occasional technical issues, it’s a great platform that has been very helpful for communication and day-to-day operations. **Developer response:** Oh no, sorry to hear about your experience, and we want to get to the bottom of it. Could you please reach out to our customer support team in the pink bubble or at support@retailzipline.com so they can investigate and open a ticket? Any recordings and steps to reproduce would be very helpful. ### 3/5 — iPhone 17 Pro, Resolution set for Pro Max? *2026-07-04* I use an iPhone 17 Pro, but after the most recent update the buttons at the top right and bottom right are nearly off the screen and the entire app looks off. It feels like it was optimized for the Pro Max and not adjusted for the Pro, and I’m seeing only the majority of the app, with a bit around the edges just missing. I’m not seeing any settings that would allow me to tell it I’m using a 17 pro, nor should I really have to, the app should be able to tell what phone I’m using and load in at the correct resolution. **Developer response:** Oh no, sorry to hear about your experience. Could you please reach out to our customer support team on the pink bubble or support@retailzipline.com so they can investigate and open a ticket ### 2/5 — Beautification fails again *2026-06-14, version 4.2.2* The newest update to Zipline in general broke the app. Very sad I like to get this out of the way before I get to work now I can’t 🥺 ### 4/5 — How to access multiple stores? *2026-02-28* I work 2 different stores, yet Zipline only allows me access to one at a time… & which store it allows, is based on where I logged on last IN a store. For example, if I am scheduled at store #1 on M,W,F & store #2 on T,R….. then I am never able to use Zipline from my phone. If I am scheduled at the same store for several shifts in a row, I am unable to use phone shift #1, but after signing in at store level on first shift, then the system updates & I can sign on via phone on subsequent shifts. Is there a way to add a pharmacist to 2 stores at the same time? **Developer response:** Oh no, sorry to hear about your experience. You should be able to be assigned to 2 different teams based on the user alignment. Please reach out to the pink bubble or contact support@retailzipline.com with your concern, and they should be able to assist you. ### 2/5 — No Face ID *2026-02-22, version 4.2.0* Ridiculous not to have Face ID for easy login. Can’t mute notifications for individual groups? WTH ### 1/5 — Always glitchy *2026-02-12, version 4.2.0* Very glitchy all the time. I have to close the app multiple times and reopen it just to be able to submit a task or read a message. Never loads, opens tabs I didn’t even click. It’s inconvenient I have to use this app on a daily basis. ### 1/5 — Glitchy *2026-01-20, version 4.1.6* this is the most annoying work app i’ve ever used. all it ever does is glitch and not load things properly. ### 1/5 — 😡 *2026-01-12, version 4.1.6* I have not been able to open this app for MONTHS IT JUST KEEPS LOADING ⏳ pls fix this problem 🙏🏽 ### 2/5 — Glitchy and sometimes unusable *2025-12-01, version 4.1.6* When tapping on tasks, documents, or messages, the app tends to glitch really badly. A lot of the time, I have to close the app to stop the glitching but it’s only a temporary fix ### 1/5 — pointless *2025-11-24, version 4.1.6* just a bunch of clicking complete checklist. too breach in description of task and no visual aid or detailed task option nor attachments to support docu ### 1/5 — Crazy system *2025-11-05, version 4.1.6* New system, cvs keep changing for no reason ### 1/5 — Cant sign in *2025-10-29, version 4.1.6* It keeps saying Authentication Error try again? Then it wont let me try again until hours pass. I tried on other devices or on the web and it also gives me issues. Ive only been able to successfully sign on about 3 times now. I dont know what else to do 🥲 ## Most critical reviews (10 lowest-rated) ### 1/5 — Portion of screen running off of the screen *2026-06-25, version 4.2.2* In the latest update items on the right side of the screen are running off the page and I can’t read everything. How can I fix this? Or can you do another update date and fix this glitch ### 1/5 — bugs *2026-06-05* the mobile app is bugged out. when you try to move to a new screen, it glitches out and reverts back to a previous screen instead. when u open teams in the app it takes you back to the home screen, when you try to open personal profile page it reverts back to messages page, and wny time you go to a form or anything from the library section it will either kick you out or scroll through loading pages until it ends up back to where you started. these bugs make using the app on mobile devices nearly impossible, and theyve only gotten worse over time. **Developer response:** Oh no, sorry to hear about your experience. Could you please reach out to our customer support team on the pink bubble or support@retailzipline.com so they can investigate and open a ticket ### 1/5 — worst app *2026-05-31, version 4.2.2* Been using the app for 4 years(not by choice, for work) and its never improved or stopped crashing and lagging you have to close and reopen the app to do anything ### 1/5 — Slow to much over repetitive information to be lost in *2026-05-28, version 4.2.2* To Much information is repeated in multiple places less is more glitches every time used never gets to the screen I click on so much time spent in this poor app ### 1/5 — Hi *2026-05-23, version 4.2.2* It’s not allowing me to see my team members on here. ### 1/5 — If I look at my messages then go to assessments it just loops forever until I have to reset the app *2026-03-25, version 4.2.1* App sucks ### 1/5 — FIX THE DAMN APP!! *2026-03-13, version 4.2.1* Clearly, you don’t listen to your customer reviews!!!! ### 1/5 — Search *2026-03-12, version 4.2.1* The search option on the app doesn’t work because the title bar in the search engine is over where you enter the search. ### 1/5 — Glitch *2026-03-02, version 4.2.1* It glitches sooooo bad. ### 1/5 — Very buggy *2026-02-17, version 4.2.0* Very buggy ## Most praised reviews (10 highest-rated) ### 5/5 — Freight/crew *2026-08-03, version 4.2.3* I love how I can have Zipline on my personal phone and can look at up coming planograms ### 5/5 — Sm *2026-04-08, version 4.2.1* Would like to see Associates to be able to read Zipline when not clocked in so they are able to read things like dress code , birthdays , New upcoming in company initiatives. ### 5/5 — Cashier *2026-03-14, version 4.2.1* Good place to get current information as to what’s going on DB supply. ### 5/5 — Great managment tool *2026-02-22, version 4.2.0* So helpful for communication and task organization. Keeps my team on task. Easy to use interface. ### 5/5 — Great app! *2025-11-18, version 4.1.6* I like this app for work purposes. ### 5/5 — App *2025-11-08, version 4.1.6* This app is great ♥️ ### 5/5 — Need black app icon *2024-10-26, version 4.0.5* We need a black icon or dark icon !! ### 5/5 — New update having glitch issues *2024-10-18* The latest update is having major glitching issues. I am having issues with the “work use only” screen which continuously pops up while opening the app, opening schematics, using the search function and opening messages. The screen keeps looping to this screen over and over again even upon closing and restarting the app. **Developer response:** Thank you for the feedback. We are working on resolving the glitches and hope to have them resolved soon. For more timely responses, you can reach out to support@zipline.inc and someone will be happy to help you out :) ### 5/5 — Great app *2024-10-06* I use this app daily (multiple times daily) for my role as Operations manager at a worldwide known retail chain. We are all required to use this app but honestly it’s amazing! It not only allows us to stay up to date on company communications, but we can see the daily tasks needed to run our store efficiently as well as find all our SOPs, signage, literally any info we need to make our jobs easier & ensure we are following procedures properly. This app is so useful & I can’t imagine doing my job without it. **Developer response:** Thank you for the feedback. We are happy you are enjoying the app and you are finding value in it. ### 5/5 — Makes my life so much easier… *2024-07-31, version 3.11.0* Can’t remember what life in the store was like before it and I don’t want to. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*