# Zips Cannabis WA — user reviews

> 45 indexed App Store user reviews of Zips Cannabis WA by Zips Management LLC, rated 4.65/5 from 667 ratings.

- Source: https://appshunter.io/ios/app/zips-cannabis-wa/id1555738396/reviews
- App overview in markdown: https://appshunter.io/ios/app/zips-cannabis-wa/id1555738396.md
- Rating breakdown: 5★ 371 · 4★ 35 · 3★ 7 · 2★ 2 · 1★ 22

## What do users think of Zips Cannabis WA?

Overall sentiment: negative

**Pros**

- 👍 Easy to track rewards and loyalty points
- 👍 Convenient access to daily deals
- 👍 Simple visit tracking functionality
- 👍 Clean menu categories and layout
- 👍 Quick access to store information
- 👍 Helpful for regular customers

**Cons**

- 🐛 Frequent app crashes and freezes
- 🐛 Search functionality broken after recent update
- 🐛 Invalid link errors on product clicks
- 🐛 Filters not working or not sticking
- 🐛 Cart persists after checkout
- 🐛 Search resets after adding items
- 🐛 Low contrast navigation bar
- 🐛 Accessibility issues for disabled users
- ❌ Cannot change store location
- ❌ Loyalty points disappear after update
- ❌ Confusing new UI design
- ❌ Location permission requirement unclear
- ❌ Multiple filters don't work together
- ❌ Inconsistent visual design (red vs brand colors)
- ❌ Difficult checkout process
- ❌ Missing product images
- ❌ Deals of the day no longer visible
- ❌ Cannot sort by weight or product type
- ❌ Itemized purchase history removed

**Commonly reported bugs**

- App crashes when searching
- Unknown error messages
- Invalid link errors on product pages
- Cannot checkout with items in cart
- Filters reset or don't apply correctly
- App crashes after 20-30 seconds of use
- App won't load on startup
- Glitching and restarting repeatedly
- Search resets after adding to cart
- Cart allows exceeding product limits
- Validation error during checkout
- Location permission request loops
- Account creation fails with SMS code error
- App incompatible with older iPhones
- Text not magnifiable for accessibility
- Store location defaults and cannot be changed
- Green plus symbol in activity log non-functional
- Loyalty discounts deleted after update

**Most requested features**

- Product images for all items
- Ability to search deals across multiple store locations
- Alphabetical sorting of products
- Multiple filter functionality
- Lowest price sorting option (more accessible)
- Back button instead of menu navigation
- Consistent visual design with brand colors
- Better accessibility features for disabled users
- Itemized purchase history view
- Reclassify app category from productivity to shopping
- Online ordering integration
- Text magnification for readability

## Newest reviews (14 of 45)

### 2/5 — What happened to the original app

*2026-06-29, version 3.6*

This new app is so frustrating to navigate! There is no longer a tab/category for cartridges, you have to filter “shop all” to vaporizers. Adding to your cart has to be a multi-step process now and overall not good. It used to be so easy and smooth to use, I don’t know why there was a change to this. I took time to try and get used to it, but it’s not any better. Thumbs down.

### 3/5 — Great shop and prices

*2026-06-09, version 3.6*

But, music is waaaaaay to loud and inappropriate for the general public. I don’t mind music in background but I cannot explain in words how loud it is! Otherwise, great shop, great prices and excellent products!

### 4/5 — Pre rolled

*2026-05-31, version 3.6*

If I could change one thing I’d add a sub category in pre rolled to look at 5-6 packs

### 2/5 — App crashes all the time

*2025-10-18, version 3.2*

The app does not work. It’s extremely annoying when I’m trying to find which store near me has what products and I can’t because the app crashes after 20-30 seconds

### 1/5 — Why is there no ordering?

*2024-08-26, version 2.1*

Many cannabis apps have ordering and rewards now, why does this one just track visits?

### 3/5 — Issue

*2024-08-09, version 2.1*

Love the app, but i have never been able to change the store location.

### 3/5 — why is this classified as a productivity app?

*2024-07-25, version 2.1*

please reclassify this under shopping. makes no sense this is next to my notes app in the productivity app folder. use safari to order online, its way easier. this is probably more a issue with the dutchie online order system they use. i only keep the app to track my rewards. also dont click on the rewards till you’re at the register, if you click on it its gone. why is this app considered a productivity app lol

### 2/5 — Used to be great

*2024-04-23, version 2.1*

The deals of the day and link to search the stores menu keeps defaulting to a store that I do not frequent I don’t know why and I can’t get it back how it was. In the activity log you used to be able to tap the green plus symbol next to your purchase and see a breakdown of the individual items you purchased, but now the Green plus symbol does nothing when you tap it, you can only see your overall purchase and how long ago it was.

### 1/5 — Used to be nice

*2024-02-22*

The deals of the day have defaulted to a location I do not frequent and I can not change it back or to any other location. You can see that you’ve made a purchase, the amount and location but you can no longer see your itemized purchases. Deleted app, no longer useful.

### 2/5 — Problem Searching Deals @ Diff Locationd

*2023-12-23, version 2.1*

My Zips app doesn’t allow me to search the different deals at different store locations. It only shows the deal at one specific location and I used to be able to search different locations deal of the day. I want to be able to search the deal of the day at different locations like I used to be able to do.

### 3/5 — Niko h

*2023-06-23, version 2.1*

Develop a better app.

### 1/5 — Nothing works now

*2023-06-12, version 2.1*

The app hasn’t been working for me for the last month. I’ve deleted, reinstalled, did everything to try to get it to work. Nothing has helped and it is still not working

### 1/5 — glitchy

*2023-05-04, version 2.0*

wont even let me create an account

### 1/5 — i love zips but

*2023-04-14, version 2.0*

this app is a lawsuit because it excludes anyone with disabilities or even the latest iphone. coded so it only works about 10 percent of the time but in my case with an older iphone it won't even run. doesn't allow one to magnify text to readable levels so i can't read any of the items

## Most critical reviews (10 lowest-rated)

### 1/5 — Broken!

*2025-12-11, version 3.4*

Apps been broken for weeks ! Can’t use it at all . So now I’ll go stand at the counter for an hr picking out what I want instead of pre browsing here and ordering

### 1/5 — Not working at all

*2025-11-17, version 3.4*

Last update took the app offline you can search for products but everything you click says it is an invalid link. Then if you have products in
Your cart
You can’t check out. Use the online website instead of this useless app !

### 1/5 — App Crashes

*2025-11-14, version 3.4*

The app crashed when I tried to search. Updated it. Now when I search I get some baloney about links not working. 

The app does not work for my needs.

### 1/5 — not good

*2025-04-03, version 3.2*

rather just use the website online

### 1/5 — Old app was better

*2025-04-01, version 3.2*

The updated version of this app does not load anymore when I open it and refresh it glitches and restarts back to back and can’t use app don’t waste your time l

### 1/5 — New update

*2025-03-28, version 3.2*

Ever since it changed platforms or whatever is going on it’s basically unusable. You try to use more than one filter to better sort what you want and it doesn’t work and only lets you use one at time and become utterly confusing. I just end up going online to make an order instead cause it’s the old interface faster and I know what I’m doing and it doesn’t glitch out on me either.

### 1/5 — Barely functional

*2025-03-24, version 3.2*

The new update is pretty, but the old app actually worked. There is no way to see the deals of the day anymore. You cannot sort by weight when searching for flower. You cannot sort for only infused prerolls. After I check out, everything is still left in my cart when I log back in so I have to go clear it before I can add new things. If you want to purchase more than one item of a category, you have to search for each item individually because your search resets after you add something to your cart. Also the cart lets you add more than the limit of flower so you have to guess at what to take out when youre ready to check out.

### 1/5 — Hate the new update

*2025-03-08, version 3.1*

The new update is awful and makes purchasing product so much more complicated. It's very hard to tell what the days discount is, when before hand a message telling you the daily discount was the first thing you saw when opening the app. I'm also confused why the layout is red now when the company has clear established colors (green and black). It's confusing marketing and it's irritating for the customers.

### 1/5 — Discounts Deleted After Update

*2025-02-17, version 2.2.1*

Take a screenshot of all of your loyalty discounts before updating. Once you update the app, all of your points disappear!

### 1/5 — New update ux is terrible and won't even let me place an order.

*2025-02-14, version 2.2.1*

Why do I suddenly have to let you know where I am? Why is the option to sort by lowest price suddenly hidden in a menu that isn't visible until you scroll to the side and go through two other menus to select the option? Why is everything so cluttered and incohesive? Why is everything so low contrast, especially the navigation bar at the bottom? Why do I have to press the menu button in the low-contrast navigation bar to go back to shopping after I add something to my cart instead of just having a back button like you used to? There are so many little things that just weren't taken into account (or were purposefully made to be annoying...). I'm especially offended by the way it has rounded corners on the boxes around items for sale, but the banners all have sharp edges and don't share the red theme, making them clash and create visual noise in a way that looks amateurish. It's like browsing an edgy webcomic's html storefront in 2006, especially with that color palette. To top it all off, when I try tk check out, it throws a validation error and then ASKS ME TO GIVE MY LOCATION AGAIN. You'd think that giving it full access would be enough to get it to work if it's going to give an error and the suggest an action, but no. That doesn't do jack.

The low rating is mostly for requiring location information and not giving us an actual *specific* reason why. "Local regulations" doesn't cut it when you're making us give you more of our data if we want to participate, and it's a much bigger issue than whatever bug is making it so I can't/won't give you money. I know you guys worked hard to give us what we have and I don't want to discount that, but the state it's in right now is a swing and a big miss.

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent

*2026-06-27, version 3.6*

Exactly what I want for the right price. Great customer service..

### 5/5 — Disfunction

*2026-01-05, version 3.4*

It’s broken.  Just try it

### 5/5 — App no longer works

*2025-12-14, version 3.4*

The app says “an unknown error has occurred”

### 5/5 — Filters Are Broken

*2025-03-14, version 3.1*

When trying to find a product by using the app filters on an iPhone, they do not stick and returns all products. Will not work when filters are applied and impossible to find any item now.  App is worthless.

### 5/5 — Very impressed with the new app

*2025-02-15, version 2.2.1*

Great revamp amazing app setup now just hopefully you guys get to a point where we can get actual pictures of the products

### 5/5 — The Look!

*2025-02-14, version 2.2.1*

I love the new menu! Easy to use and I like how the categories look.
Champagne💯

### 5/5 — Amazing Dispensary 10/10

*2022-08-24, version 1.8*

Absolutely love the ability to shop the sales, filter strains, and place my order online! Not to mention the rewards program! Then the environment inside the stores is Excellent! Friendly and knowledgeable staff in a relaxed environment! Great vibes all around! Highly recommend! 👍

### 5/5 — You da bes

*2022-02-04, version 1.8*

Thank you for making such an amazing app. It has changed my entire life. I don’t know how I lived life before without this app🤩

### 5/5 — Convenient and useful!

*2022-02-04, version 1.8*

Being able to see the daily deals for each store is so nice

### 5/5 — Lovely

*2022-02-04, version 1.8*

great app, very easy to use and track your visits!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
