# Zitocard — user reviews > 13 indexed App Store user reviews of Zitocard by Zito Financial, rated 3.11/5 from 19 ratings. - Source: https://appshunter.io/ios/app/zitocard/id1483470987/reviews - App overview in markdown: https://appshunter.io/ios/app/zitocard/id1483470987.md - Rating breakdown: 5★ 8 · 4★ 2 · 3★ 0 · 2★ 2 · 1★ 7 ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam app *2024-08-28* This app is run by people who deliberately take advantage of people, can you imagine I load my card through this app without using my funds and I letter on find out someone was using my card to buy guns and stuff on call of Duty mountain (Game) and I think the person who claims to work for UBA has been doing all this. 2 days back I received a notification about a verification of a Netflix account and I believe it the-same person doing all this because they are the once who run this app so anytime you load your funds for your personal use the know the exact amount entering your bank account. Do not fall victim ‼️ **Developer response:** We are truly sorry to hear about the issue you’ve experienced, but we would like to clarify that this is not related to our service. Our app only uses your name and client ID to facilitate recharges, and we do not have access to sensitive card information such as your card number, expiry date, or CVV, which are necessary for making payments. It’s possible that your card may have been compromised through a fraudulent or phishing website or app. We strongly recommend contacting your card issuer immediately to report the unauthorized transactions and take steps to secure your account. Your security is our priority, and we encourage you to always be cautious when using your card online. If you have any further concerns or questions, feel free to reach out to us directly for assistance. ### 1/5 — SCAM!! SCAM!! SCAM!! *2024-06-28* This app is a BIG SCAM!!!!! ### 1/5 — Very poor customer service *2023-11-25* You will text and even call them via whatsapp when have an issues and they never reply. I don’t just understand ### 1/5 — Bad review *2023-06-25* Hello guys I will advise y’all not should use this app I used this app and I’m unable to withdraw from it ### 1/5 — Scam scam scam scammers *2023-05-05* This app is a great scam pls don’t download it. When you top up, you will never get the money deposited scammers **Developer response:** Hello Wanjeh Divine, You are calling us a fraud after we have provided you with your card on the same day as your purchase. During your KYC verification, you submitted a naked picture as a Passport-size photo. That is very improper. ### 1/5 — I deposited using bitcoins and upto now am not credited *2020-11-13* It’s been over 5 days since I deposited money via Zito using bitcoins. Till now you haven’t send the money to my card. This is a very frustrating. I have send you a report on the app and still yet nothing. I need that money asap in my card. **Developer response:** We have multiple support channels, based on specific issues. Our Reload department hasn’t gotten a complaint from you. Visit the help center or write to support@zitocard.com ### 1/5 — Fix option to deposit using Orange Money *2020-09-04* It’s been more than 6 months and I can’t deposit money into my card using Orange Money on the app. It’s stressful doing manual deposit. Fix it!!! **Developer response:** Update the version of the app. It works perfectly now. Thanks ### 1/5 — My card is still empty after reloading it through your app 10hours ago🤦🏿‍♂️ *2020-01-22* Scam 🚨🚨🚨 I reloaded 10,000frs into my card and confirmed the payment through Mobile Money, it’s 10hours now and haven’t received anything 🤦🏿‍♂️ the card is still empty **Developer response:** Write to our support about this issue, We don’t know anything about the transaction. We work non stop to provide a great service to everyone ### 4/5 — Amazing *2020-11-14* Instant reload great app ,it works perfectly fine **Developer response:** Thanks for using our service ### 5/5 — Fast and Reliable *2022-10-02, version 2.1* The app is fast and reliable. The reload the prepaid card very fast and safe for your online transactions. ## Most praised reviews (3 highest-rated) ### 5/5 — AMAZING SERVICE *2022-09-22* This guys are amazing. More to come ### 5/5 — Happy for the New updates *2020-11-01* Great modifications and upgrades ### 5/5 — Good service *2020-06-25* Since I discovered this app, no more bank visits. Applause to the ZIto Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*