# ZK Atlas — user reviews

> 12 indexed App Store user reviews of ZK Atlas by XiaMen Teco Electronic Technology Co., Ltd., rated 2.14/5 from 14 ratings.

- Source: https://appshunter.io/ios/app/zk-atlas/id1453468736/reviews
- App overview in markdown: https://appshunter.io/ios/app/zk-atlas/id1453468736.md
- Rating breakdown: 5★ 2 · 4★ 2 · 3★ 1 · 2★ 0 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — Revert the app to the previous version

*2024-01-21*

This app is now completely broke. Either fix it or revert back to the previous version.

Still cannot enter the server address!

### 1/5 — Broken

*2023-12-28*

The app is completely broken

### 1/5 — Doesn't work

*2023-08-31*

As of latestupdate thhe app is unusable. It shows a field "no recent controlers" with no way yo select or type anything

### 1/5 — Can add server details

*2023-08-11*

Doesn’t work - When you Scan authorisation and it just says no recent controllers - cant add any details.  Doesn’t work at all

### 1/5 — App is useless with the latest update

*2023-08-06*

The app was bad but now it is worse. You cannot select the controller after scanning the barcode. 100% trash and it has been like this for 2 months. No fix yet. I wonder what developers are doing.

### 1/5 — Revert the app to the previous version

*2023-08-01*

This app is now completely broke. Either fix it or revert back to the previous version.

### 1/5 — Can’t use app

*2023-07-16*

Can’t even see my into app it’s impossible. How is this so bad?

### 1/5 — Broken

*2023-07-04*

Most recent update broke the app. Not able to input a controller and therefore not able to log in.

### 1/5 — Latest Release Not Allowing Controller Name

*2023-07-02*

As of 27-June-2023, latest version (2.0.0) does not allow a controller name to be entered. My staff has now lost use of the app.

### 3/5 — User Menu Search Filter - Lacks Functionality

*2022-07-21, version 1.8.18*

When compared to the ZKTeco web interface, the User menu search does not support partial filters.  Specifically, on the mobile App, when entering a value in the First Name or Last Name fields, it needs to contain the exact spelling to obtain a results set from the search.  
 
However, when compared to the web interface, one only needs to enter a partial criteria in either name field. For example, if “Andr” is entered in either Name field, any entry that “Contains” that string of characters is returned in the search results. 
 
In our use case, having partial filter functionality on the mobile App would be very helpful, especially when the operator does not know how a complete name might be spelled.
 
Would hope this gap in functionality is addressed in the next release.

## Most praised reviews (2 highest-rated)

### 4/5 — Basic capabilities supported

*2022-06-06*

The mobile app supports the basic functions. It would be most helpful for the Events menu item to include the card number for Access Denied (Unknown Card Number) events.

### 3/5 — Some clunkiness

*2021-11-02*

There is some major clunkiness that needs to be worked out. For example I give a user the ability to monitor and issue commands to doors and in the settings I give them access to the commands to set door mode unlocked and card only. They end up having card only and pin only. TONS of potential with some kinks to be worked out. I’ll revise review on fixes to the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*