# ZKTeco CARE

> ZKTeco Care app for channel partners: news, customization, maintenance, and support. (iPhone/iPad app by XiaMen Teco Electronic Technology Co., Ltd..)

- Source: https://appshunter.io/ios/app/zkteco-care/id1236616665 (this page in markdown: same URL + `.md`)
- Developer: [XiaMen Teco Electronic Technology Co., Ltd.](https://appshunter.io/developer/955313767)
- Category: Utilities
- Price: Free
- Rating: 3.80/5 from 5 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 6.0 · 40 MB
- Languages: American English, Chinese (Simplified, China), Chinese (Traditional, Taiwan)
- Released: 2017-05-17
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/zkteco-care/id1236616665/reviews.md

## What is ZKTeco CARE?

ZKTeco Care is a smartphone APP designed and developed by ZKTeco, which will provide latest news for it's channel partners.The main functions include, inquiry of software product customization process, maintenance process ,common problem feedback and online communication.

Main functions:
1.Trouble Ticket process, submit problems directly, get solution feedback quickly.
2.Customization process, grasp the latest progress of the project, search for history customization records.
3.Maintenance process, register broken devices info, apply for repair.
4.Warranty, scan SN barcode from the back cover of the device to query the warranty period.
5.Product list,product show and operation video.
6.LBS, search service branches by the map.
7.IM, find the exclusive support enginner and communicate online conveniently.

## Key features

- Trouble ticket submission and feedback
- Customization process tracking
- Device maintenance and repair registration
- Warranty period inquiry via SN barcode
- Product list and operation videos
- Service branch location search
- Online communication with support engineers

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/zkteco-care/id1236616665/reviews.md

### 1/5 — Doesn’t open

*2026-01-13*

Doesn’t work at all.

### 1/5 — No funciona

*2020-07-02*

No me dejan registrar, al poner los datos dice qe tiempo de espera agotado.

## Frequently asked questions about ZKTeco CARE

### What is ZKTeco CARE used for?

ZKTeco CARE is a smartphone app for ZKTeco channel partners. It provides news, allows inquiry of software product customization and maintenance processes, feedback on common problems, and online communication with support engineers.

### How can I submit a trouble ticket with ZKTeco CARE?

You can submit problems directly through the Trouble Ticket process within the ZKTeco CARE app and receive solution feedback quickly.

### Can I track the progress of my customization projects with ZKTeco CARE?

Yes, the Customization process function in ZKTeco CARE allows you to grasp the latest progress of your projects and search for history customization records.

### How do I register broken devices for repair using ZKTeco CARE?

The Maintenance process feature in ZKTeco CARE allows you to register broken device information and apply for repair.

### How can I check the warranty period of a ZKTeco device?

You can query the warranty period by scanning the SN barcode from the back cover of the device using the Warranty function in ZKTeco CARE.

### Does ZKTeco CARE have ads?

No, ZKTeco CARE does not contain advertisements. It is a free application designed to assist channel partners.

### What devices is ZKTeco CARE compatible with?

ZKTeco CARE is supported on iPhone and iPod devices. It is rated for ages 4 and up.

### How often is ZKTeco CARE updated?

The latest version of ZKTeco CARE is 1.0.9, which was last updated on July 25, 2017. The app was initially released on May 17, 2017.

## Version history (last 5 releases)

### 1.0.9 — 2017-07-25

This app has been updated by Apple to display the Apple Watch app icon.

1. Optimize message notification 
2. Fix some bugs

### 1.0.7 — 2017-06-16

fix some bugs

### 1.0.6 — 2017-06-01

fix some bugs

### 1.0.3 — 2017-05-18

1. Fix some bugs of feature Trouble Ticket and Customization.
2. Optimize user experience of other features.

### 1.0 — 2017-05-16

No release notes.

## Apps similar to ZKTeco CARE

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ARMATURA CONNECT](https://appshunter.io/ios/app/armatura-connect/id1634180221) | 5.0 (2) | Free | Utilities |
| [GDMS](https://appshunter.io/ios/app/gdms/id1501322947) | 4.7 (7) | Free | Utilities |
| [Basmtak HR](https://appshunter.io/ios/app/basmtak-hr/id1504189608) | 2.8 (13) | Free | Utilities |
| [DoLynk Care](https://appshunter.io/ios/app/dolynk-care/id1525649252) | 4.0 (4) | Free | Utilities |
| [Radar Assistant](https://appshunter.io/ios/app/radar-assistant/id1540081360) | — | Free | Utilities |
| [Wi-Tek Cloud](https://appshunter.io/ios/app/wi-tek-cloud/id1639462947) | 5.0 (2) | Free | Utilities |

## More apps by XiaMen Teco Electronic Technology Co., Ltd.

- [ZKBioGo](https://appshunter.io/ios/app/zkbiogo/id983115711)
- [ZKBioBT](https://appshunter.io/ios/app/zkbiobt/id1024420828)
- [服服](https://appshunter.io/ios/app/id1099064462)
- [GT View](https://appshunter.io/ios/app/gt-view/id1131939980)
- [ZKBioSecurity Mobile](https://appshunter.io/ios/app/zkbiosecurity-mobile/id1142114230)
- [TA Assistant](https://appshunter.io/ios/app/ta-assistant/id1170333558)

All apps by XiaMen Teco Electronic Technology Co., Ltd.: https://appshunter.io/developer/955313767

## Related topics

[zkteco](https://appshunter.io/ios/topics/zkteco) · [zkteco care](https://appshunter.io/ios/topics/zkteco-care) · [zktecoplus](https://appshunter.io/ios/topics/zktecoplus) · [ztt](https://appshunter.io/ios/topics/ztt) · [zkt](https://appshunter.io/ios/topics/zkt) · [ztfit](https://appshunter.io/ios/topics/ztfit) · [zitec](https://appshunter.io/ios/topics/zitec) · [zkbiotime](https://appshunter.io/ios/topics/zkbiotime) · [zisk](https://appshunter.io/ios/topics/zisk) · [zxtech](https://appshunter.io/ios/topics/zxtech)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*