# ZMall — Delivery Done Right

> Local marketplace and delivery platform for food, groceries, clothing, and more. (iPhone/iPad app by Temesgen Araya.)

- Source: https://appshunter.io/ios/app/zmall/id1450910679 (this page in markdown: same URL + `.md`)
- Developer: [Temesgen Araya](https://appshunter.io/developer/1017289956)
- Category: Food & Drink, Business
- Price: Free
- Rating: 3.80/5 from 768 App Store ratings · 99 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 94 MB
- Languages: American English
- Released: 2019-01-31
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/zmall/id1450910679/reviews.md

## What is ZMall?

Experience the future of delivery with ZMall Delivery! Created by ETTA Solutions plc, we're not just an app – we're an entire marketplace at your fingertips. From delectable dishes to trendy clothing, we cover it all. Our eCommerce + delivery platform brings local merchants right to your door. Discover a selection ranging from Food, Drinks, and Groceries to Clothing and more. It's convenience redefined.

Key Features:

Locality Based Merchant Selection: Choose from a variety of local merchants tailored to your area. We bring your neighborhood favorites closer than ever.

Intuitive Design: Our user-friendly interface ensures smooth navigation and effortless ordering, making your delivery experience a breeze.

Real-Time Tracking: Watch your order's journey in real-time. No more guessing – know exactly when your cravings will arrive.

Brand Loyalty and Cash-Back: Enjoy rewards and cash-back as you explore our diverse offerings. Your loyalty is our delight.

Customer Feedback: Your voice matters. Share your thoughts to help us serve you better and enhance your ZMall experience.

"Why trek to the mall when you have ZMall? From Food, Drinks, Groceries, to Clothing – name it, we DELIVER it. Elevate your convenience game with ZMall Delivery today!"

## Key features

- Locality based merchant selection
- Intuitive and user-friendly design
- Real-time order tracking
- Brand loyalty and cash-back rewards
- Customer feedback system

## What do users think of ZMall?

Overall sentiment: negative

**Pros**

- 🚀 Fast and reliable delivery
- 👍 Good customer service
- 💡 Convenient app features

**Cons**

- 🐛 Frequent delivery delays
- 🤬 Poor communication and handling of issues
- ❄️ Cold food deliveries
- 📞 Unresponsive customer support

**Commonly reported bugs**

- App crashes and freezes
- Unreliable payment processing
- Inaccurate menu information

**Most requested features**

- Improved delivery tracking and status updates
- Easier order cancellation process
- Expanded restaurant options

## Recent user reviews (10 of 99)

All indexed reviews: https://appshunter.io/ios/app/zmall/id1450910679/reviews.md

### 1/5 — Very late delivery

*2026-06-02*

Food arrived almost 2 hours late this is the third time it’s happened. Very disappointing. I contacted customer support, but the operator didn’t follow up or even bother to check properly. I’ll probably stop using this app if this continues. The food was cold

### 1/5 — Worst

*2026-05-11, version 3.2.7*

The app is full of bugs. It actually showed me 450,000 birr just for a Pepsi and they did end up sending a USSD request through telebirr for that amount. It shouldn’t even be allowed to be on the AppStore to be honest.

### 1/5 — Long delay

*2026-05-02, version 3.2.7*

Worst delivery service the food took 2 hours to arrive just stick to Beu delivery or other delivery services

### 1/5 — Not there yet

*2026-04-18, version 3.2.7*

The Zmall app is trying to get into the space similar to Uber Eats and it falls short in so many ways. Firstly, they all lacks any real pictures of 80% items people are looking for. Secondly, the stores on the platform do a poor job updating products on their list; several times already, I’ve order and immediately called by the store with either missing items or telling me their not able to fulfill my order. I can keep going on so many issues, but I’ll leave it at the fact it’s just not there yet.

### 1/5 — Not reliable at all

*2026-04-05, version 3.2.6*

They took 3 hrs to deliver a pizza order, and too many excuses

### 1/5 — Disappointed

*2026-03-16, version 3.2.6*

Delivery without box and order arrived so cold and not freshly. Disappointed 🥸

### 1/5 — Terrible Service

*2026-01-30, version 3.2.5*

ZMall is the worst delivery service you can use. Avoid at all costs otherwise it will cost your time and money.

### 1/5 — Luck of transparency and poor customer service

*2026-01-19*

We ordered on the app on a holiday, and we already paid when we ordered and the app was working fine but didn’t have any message or notice that they were not working and the customer service called and told us that they were only delivering to bole, and they couldn’t send the money back until the next day. No sorry or any work around just full of altitude.

### 1/5 — Overall terrible service

*2026-01-14, version 3.2.4*

Very bad customer service, very bad at communication and the service took 2 hours and 30 minutes, food was cold

### 1/5 — Too late delivery

*2026-01-12, version 3.2.4*

Order was delivered after 1:30 mins it was tooo slow
And they don’t pick up their phone

## Frequently asked questions about ZMall

### What does ZMall Delivery do?

ZMall Delivery is an app that acts as a marketplace and delivery platform. It connects users with local merchants to order a variety of items, including food, drinks, groceries, and clothing, and delivers them directly to your door.

### What are the key features of ZMall Delivery?

Key features include locality-based merchant selection, an intuitive design for easy ordering, real-time tracking of your order's journey, brand loyalty programs with cash-back rewards, and a customer feedback system to improve the service.

### Is ZMall Delivery free to use?

Based on the provided information, the app is free to use. There is no mention of subscription fees or upfront costs to download or use the platform. Monetization may occur through merchant partnerships or other models not detailed here.

### What kind of products can I order through ZMall Delivery?

You can order a diverse range of products, including delectable dishes, trendy clothing, groceries, and drinks. The app aims to cover a wide selection of items from local merchants.

### How does the real-time tracking feature work?

The real-time tracking feature allows you to monitor the progress of your order from the merchant to your doorstep. This means you'll know exactly when to expect your delivery, eliminating the guesswork.

## Version history (last 5 releases)

### 3.2.10 — 2026-08-19

- Added new payment options
- Manage saved addresses directly from your profile
- Improved product listing pagination for a smoother browsing experience
- General stability improvements and bug fixes

### 3.2.9 — 2026-06-17

- World Cup Feature Adds
- Misaka  / Lunch Stores Listing 
- General stability improvements and bug fixes,

### 3.2.8 — 2026-06-15

- World Cup Feature Add
- Misaka  / Lunch Stores Listing 
- General stability improvements and bug fixes

### 3.2.7 — 2026-04-09

- You can now request refunds directly from the app
- General stability improvements and bug fixes

### 3.2.6 — 2026-02-18

• Enhanced reliability for Telebirr in-app payments.
• Improved app stability and performance.

## Apps similar to ZMall

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Hin&Out](https://appshunter.io/ios/app/hin-and-out/id6450374996) | — | Free | Food & Drink |
| [Helloo Local Seller](https://appshunter.io/ios/app/helloo-local-seller/id6670433960) | — | Free | Food & Drink |
| [3squaremart](https://appshunter.io/ios/app/3squaremart/id6503253933) | — | Free | Food & Drink |
| [Munchdash NYC](https://appshunter.io/ios/app/munchdash-nyc/id6692633177) | 5.0 (3) | Free | Food & Drink |
| [ZnZharbour](https://appshunter.io/ios/app/znzharbour/id6479199007) | — | Free | Food & Drink |
| [Rushyy](https://appshunter.io/ios/app/rushyy/id6466346692) | 5.0 (2) | Free | Food & Drink |

## More apps by Temesgen Araya

- [ZMall Merchant](https://appshunter.io/ios/app/zmall-merchant/id1450910999)
- [Madeya](https://appshunter.io/ios/app/madeya/id1571303442)
- [ZMall Driver](https://appshunter.io/ios/app/zmall-driver/id6469037593)
- [Zoorya et](https://appshunter.io/ios/app/zoorya-et/id6747610547)
- [HelloBeg](https://appshunter.io/ios/app/hellobeg/id6756882686)

All apps by Temesgen Araya: https://appshunter.io/developer/1017289956

## Related topics

[zmall](https://appshunter.io/ios/topics/zmall) · [zmall delivery](https://appshunter.io/ios/topics/zmall-delivery) · [asbeza](https://appshunter.io/ios/topics/asbeza) · [zmall merchant](https://appshunter.io/ios/topics/zmall-merchant)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*