# ZMEX- Crypto & Bitcoin Trading — user reviews > 106 indexed App Store user reviews of ZMEX by zmex fintech limited, rated 4.70/5 from 60 ratings. - Source: https://appshunter.io/ios/app/zmex-crypto-and-bitcoin-trading/id6711352543/reviews - App overview in markdown: https://appshunter.io/ios/app/zmex-crypto-and-bitcoin-trading/id6711352543.md - Rating breakdown: 5★ 54 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 3 ## What do users think of ZMEX? Overall sentiment: positive **Pros** - 🚀 Fast and efficient trading platform - 👍 User-friendly and intuitive interface - 🔒 Robust security features - 💰 Generous bonus and event opportunities - 🌐 Comprehensive crypto asset selection - 🕰️ Responsive 24/7 Japanese customer support **Cons** - 🐛 Occasional bugs and glitches - 💰 High trading fees for futures - 🔍 Limited charting and technical analysis tools - 🇯🇵 Inconsistent Japanese language support **Commonly reported bugs** - Login screen freezes - Deposit issues with Japanese Yen - Inconsistent performance on mobile devices **Most requested features** - Advanced charting tools (e.g., Bollinger Bands, multiple indicators) - Customizable user interface and dark mode - Comprehensive market news and alerts - P2P trading functionality ## Newest reviews (17 of 106) ### 3/5 — Add (APP ONLY) features please *2026-03-15* Please add the timer for candlesticks close, add more indicator to choose, add the win rate and lose rate stats, add the breakeven display ### 4/5 — Candlestick timer *2026-02-18* Please add the timer on chart for candlesticks ### 5/5 — Gute Börse *2025-09-09, version 3.10.7* schlichtes Design. Gute Liquidität ### 4/5 — I like it, still on day one. *2025-09-01* I was on mexc and they just aren’t as good as they were. I’m exploring exchanges now and it’s the first one I’ve liked trading on. None of the alternatives seem as user friendly. The only negative thing is their drawing tools on charts are more limited. They have events like wheel spins and competitions, great leverage options. I’d highly recommend checking it out if you want leverage and enjoy the events. ### 5/5 — Très heureux *2025-08-28, version 3.10.6* Franchement j’adore l’application pour faire des trades pour ma part seul petit bémols je trouve ça quand même compliqué pour retiré l’argent ou l’injecté.. ### 5/5 — Exchange top *2025-08-27, version 3.10.6* Ottimo exchange, mi trovo benissimo ### 5/5 — Best Exchange I’ve Tried *2025-08-27* Zoomex makes trading really smooth. The charts load fast, deposits are simple, and the futures platform is easy to understand even for beginners. ### 5/5 — Solid app! *2025-08-27* It’s been a smooth trading platform to use. I’ve used many others and I have no complains so far using ZMEX. Plenty of rewards and events to take part in as well if that’s your thing. Good leverage % interest as well ### 5/5 — Great app *2025-08-27* Smooth and efficient ### 5/5 — Parfait *2025-08-27, version 3.10.6* Je ne pensais pas trouver une appli de trading aussi pratique avec elle je peux suivre mes actions et mes cryptos en temps réel poser mes alertes et passer des ordres en quelques secondes les graphiques sont clairs les alertes arrivent toujours au bon moment l’exécution est rapide et le choix d’actifs est énorme actions crypto indices et plus encore que tu sois débutant ou déjà actif sur les marchés tu vas vite l’adopter comme moi ### 5/5 — Trading Crypto think tank Community *2025-08-25, version 3.10.6* Actually , one of the best exchange in the traders side ! ### 5/5 — Zoomed *2025-08-24* Most user-friendly trading platform Ive Ever used! ### 4/5 — PLEASE FIX BUGS *2025-08-17* Please fix bugs in app for iPhone. When I look at charts it always freezes nothing moves. ### 5/5 — Zoomex made it happen!! *2025-08-16* I switched over from another platform and love the experience on the iPhone and laptop. Seamless transition between the two. I was concerned it would not be user friendly, but it totally was and I started trading right away. Way to go Zoomex for making the process easy and high quality platform! ### 4/5 — Facile, dès qu’on décortique l’interface *2025-08-15, version 3.10.5* Une fois l’interface comprise, on navigue facilement entre les différents portefeuilles. C’est sécurisant de compartimenter, si on trade en marge, le compte de spot n’est pas impacté. Beaucoup de crypto disponibles. Édit : Une étoile de moins car la société propose des cadeaux si on la note bien, mais ne les donne pas. ### 5/5 — Top *2025-08-15, version 3.10.5* Top ### 5/5 — Au top *2025-08-15, version 3.10.5* Depuis la fin de KuCoin en France je suis passé chez zoomex et j’ai découvert une nouvelle expérience en terme de trading avec une simplicité d’utilisation. Très simple a utiliser pour un novice et surtout vous pouvez faire du futures sans Kyc. ## Most critical reviews (10 lowest-rated) ### 1/5 — WARNING: $10,000 Confiscated! *2026-05-30, version 3.11.13* Avoid this exchange! I deposited $10k, and Zoomex immediately locked my money, refusing to even return it to the original address. I provided full, documented proof of the funds' legitimate source , but they rejected it. Worse, their Risk Team falsely claimed my wallet had a "1M" transaction—which is completely fabricated and does not exist in my history. When I pointed out this massive error and demanded legal proof for withholding my funds, they completely ghosted me. It has been over a month of total silence. Do not trust them with your assets! ### 1/5 — The worst ever *2025-09-20* The worst ever I swear , total scam ### 1/5 — The worst trading app ever *2025-09-11* Don’t ever get in this app, the worst ever ### 1/5 — Scam *2025-07-29, version 3.10.2* Zmex is the worst platform,it has many bugs and does not take responsibility ### 1/5 — Líquidacao mesmo com stop *2025-07-29, version 3.10.2* Não recomendo ### 1/5 — Shame *2025-07-29, version 3.10.2* Shame on you, Zoomex! Over 200 people have presented clear evidence of serious bugs, yet you keep pretending nothing’s wrong and giving vague responses. At the very least, a serious exchange should acknowledge the issue and take action to fix it. ### 1/5 — Grave NUL *2025-06-30, version 3.10.0* passer votre chemin ici c’est tous simplement une catastrophe . ### 1/5 — Problème de dépôt sur la plateforme *2025-06-17, version 3.10.0* Je ne comprends pas pourquoi, mais je n’arrive pas à déposer d’argent sur le compte. J’ai essayé les deux options par carte, aucune ne fonctionne. J’ai également tenté un transfert de cryptomonnaie en Ethereum, qui n’a pas fonctionné non plus… et mon Ethereum a disparu. Super. L’interface est agréable, certes, mais dommage que je ne puisse pas l’utiliser ### 1/5 — Manipulation *2025-05-18* They dumped to price of ETH from 1800 to 1300 in minutes liquidating hundreds of traders no other exchange showed ETH go below 1800 in same time frame. They scammed their customers don’t use. ### 1/5 — 詐欺アプリ *2025-04-16, version 3.9.14* ミニゲームとかいってプレイ中にすぐボタン押せなくなって負け。 ## Most praised reviews (10 highest-rated) ### 5/5 — Always dependable *2026-05-30* Never a problem, easy to use, simple, reliable, many alts, leverage too! ### 5/5 — Excellente plateforme *2026-04-23, version 3.11.11* Service rapide et simple d'utilisation ### 5/5 — Good UI/UX *2026-01-30, version 3.11.6* Smooth interface, deep liquidity, zero slippage ### 5/5 — Good App *2025-12-29* I love this app! ### 5/5 — . *2025-11-01, version 3.11.0* Perfecto ### 5/5 — Trading fast *2025-10-26* Easy to use ### 5/5 — 振替 *2025-10-03, version 3.10.7* 振替がチャットで教えてもらい、すごく簡単にすぐにやれました。 ### 5/5 — Ideal para los traders *2025-09-18, version 3.10.7* Fácil uso y segura. ### 5/5 — Support is amazing *2025-09-16, version 3.10.7* I noticed something and told them in the chat. The reply was very quick. Thanks for the great service ### 5/5 — S *2025-09-15* Excellent cex --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*