# ZOCCAM — user reviews > 156 indexed App Store user reviews of ZOCCAM by ZOCCAM Technologies, LLC, rated 2.06/5 from 370 ratings. - Source: https://appshunter.io/ios/app/zoccam/id911878116/reviews - App overview in markdown: https://appshunter.io/ios/app/zoccam/id911878116.md - Rating breakdown: 5★ 64 · 4★ 17 · 3★ 12 · 2★ 19 · 1★ 208 ## What do users think of ZOCCAM? Overall sentiment: negative **Pros** - 🚀 Quick and easy to use - 👍 Convenient for remote transactions - 🔒 Secure payment processing **Cons** - 🐛 Frequent crashes and bugs - 👎 Clunky and unintuitive interface - 🤔 Compatibility issues with certain devices and banks **Commonly reported bugs** - Camera issues when capturing check images - Login and registration problems - Unexpected app behavior and data loss **Most requested features** - Support for more bank account types - Ability to view payment status within the app - Improved error handling and user guidance ## Newest reviews (15 of 156) ### 4/5 — Still better than going in person *2026-05-30* I used this app today for the 1st time. Right off the bat I started to get frustrated with its functionality. It would let me paste things while making an account, typing a password and etc… but I was patient enough to go through it and everything went smooth after that. ### 3/5 — Got the job done *2026-04-01, version 7.0.1* The Zoccam app interface is ok; not entirely intuitive. For example, do you just fill in your name or all parties’ info? Then, unless you maneuver your phone around, you won’t get past the camera interface intro. So, input was a little clunky, but it did enable the check transfer once I figured it out, and it saved me a $20 wire fee. ### 2/5 — Clunky at best *2026-03-13, version 7.0.1* I read the other reviews and agree that this software, in 2026, still leaves much to be desired. Starting with registration. Password is limited to eight digits. Not characters, digits. Automated hacking could bust that in milliseconds. No facial recognition login. Gotta remember those eight digits anytime I login. And after sending many thousands of earnest money, no confirmation message. I hit send and was just taken to the main menu. ### 2/5 — Not useful *2025-12-24, version 7.0.0* All this app wants to do is glitch when you want to take a picture of your check. Useless. ### 1/5 — Awful *2025-11-05, version 6.8* Worst app I have ever used ### 1/5 — Crashes multiple times *2025-09-18, version 6.7* ZOCCAM crashed multiple times while trying to submit a paper check. Lost all info each time. It also crashed after I submitted the check. I was unsure it was accepted until a received a confirmation email. ### 1/5 — Locks up before finish *2025-09-15, version 6.7* Just doesn’t work. Locks up everytime when accessing camera. Completely useless. ### 1/5 — Very frustrating *2025-09-09, version 6.7* The app crashes often when using the camera feature, the selectable options aren’t clear and text boxes are often tiny which makes it easier to mistype or miss something. ### 1/5 — Awful app *2025-08-26, version 6.7* Freezes when you try to take a picture of your check. Absolutely worthless app. ### 1/5 — Supported Banks *2025-08-24, version 6.7* You should consider supporting more than just 3 banks for instant transfer. Your other options is checks, many people no longer have or use checks. Your app is used by title companies and perhaps other uses. I find it very hard to believe that you honestly think Bank of America, Citi and USBank are the most favored banks. Unfortunately, I have to use your app, if I had another option, I would not be using it. ### 1/5 — Not Functioning *2025-08-12, version 6.7* This is a horrible app, continues to crash every time I try to get it to photograph my check, and it doesn’t save any information other than my name and doesn’t even save log in information. Total waste of time. ### 1/5 — A tech fail *2025-08-11, version 6.7* Clunky with repeated re-entry of information and 90min of entries/app delete/reloads. Final was a black screen for check photo. Believe the dismal rating of 2 - should be lower. ### 1/5 — Pretty bad *2025-08-05, version 6.7* To take a photo the app just turns on the light and camera, but doesn’t show me where to position the check. Clunky clunky app. Cmon man! ### 1/5 — Low quality *2025-07-22, version 6.7* Kept freezing and kicking me making me start over, fix whatever is causing the slow process to enter information ### 1/5 — Don’t bother *2025-07-16, version 6.7* Entered data several times, and got nowhere. Ended up wiring the money. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible App stuck in early 90s *2026-05-16* Terrible app that hasn’t been updated in 20+ years. Everything is clunky and doesn’t work as described. I’d even go as far to say that this app is older than myself and I’m in my early 30s!!! I get simplicity but when your app doesn’t even open the camera to take a photo to be able to send earnest money that’s complete incompetence and neglect. I’d be willing to pay a nominal fee for the ease of not having to drop a physical check at the Title Agency since I’d be saving money on my banks wire fee. But I could NOT recommend this app enough. Don’t bother downloading if your agency recommends. Pay your banks wire fee or food that check off directly to them. This app WILL NOT FUNCTION! ### 1/5 — Not good *2026-03-25, version 7.0.1* Tried to send money for home loan items. Did not work. ### 1/5 — Still sucks in 2026 *2026-03-11, version 7.0.1* How is it possible to muck up electronic deposit software in 2026 after everyone else worked out the kinks more than a decade ago?? This incredibly clunky, incredibly slow, incredibly incompetent app has inspired me to write my very first app review. Way to go zoccam! It starts out poorly with the account creation. No way to let a random password generator generate a password because there is no provision to copy the first password (or see it in its entirety) so one can re-enter the newly created password. Turns out it has to be all numbers - but of course zoccam doesn’t tell one that in advance. The demo page is blank. Super helpful that is. It is difficult to go back and make corrections or re-start (impossible in several areas) necessitating the need to close the app completely and start over. ONE. MORE. TIME. And what is with the image capture section? Point the camera at a wall to calibrate the camera? I mean this is 2026, pretty much everything does that automatically. Then one receives the spinning arrow of death and mayhem - for all eternity. I started over ten separate times - same dud. Checked my settings (there aren’t any for this clunker of an app). Removed the app and reloaded it. All to no avail. Just stuck on the black page of not-able-to-capture-an-image. It doesn’t even time out. I came back to it 10 minutes later, opened my phone, and it was still on the same page with the spinning arrow. Good thing the fate of humanity isn’t riding on this app - we’d all be doomed. ### 1/5 — Astonishingly Broken *2026-03-10, version 7.0.1* Completely broken and worthless. This environment is way too important to be using this junk. ### 1/5 — No camera permissions *2026-03-02, version 7.0.1* Iphone 17 Pro ios 26.3 Does not allow Camera image capture. Loads forever. ### 1/5 — Does not work *2026-01-21, version 7.0.1* Constantly crashes. One of the worst types I’ve ever used. Just mail a check for your earnest money. ### 1/5 — lousy *2026-01-01, version 7.0.1* tired looked at spinning ball getting nowhere. have done everything but still uninstalling @ reinstalling... hope someone comes up with a better one & i can ditch this! ### 1/5 — Camera Failure *2025-12-27, version 7.0.1* When I go to take a picture of a check, the app instructs me to rotate the phone, point at a wall, and then point at the check. Despite doing this, nothing happens. It also never asked permission for my camera in the settings and there is no way to enable or disable camera access. ### 1/5 — Waste of Time *2025-12-16, version 7.0.0* Does not work, don’t even bother to download. It just wasted my 30 minutes. ### 1/5 — Worst and Most Unprofessional App *2025-11-07, version 6.8* Worst app I’ve ever used. UI is torturous ## Most praised reviews (10 highest-rated) ### 5/5 — Still works fine in 2026 *2026-03-27, version 7.0.1* Same as the last 2026 reviewer. I received instructions from my title company and used ZOCCAM for a real estate transaction (March 2026). Worked flawlessly with no errors. I also just manually entered my routing/account number, didn’t even need a check. ### 5/5 — It works *2026-03-06, version 7.0.1* No frills, but a competent app that is fit for purpose. ### 5/5 — Works Fine in 2026 *2026-02-05* It’s time somebody reviewed this app recently. Guess that’s me. This app worked excellently. In all fairness, the title company associated with my buying agent provided instructions. They matched perfectly. I even discovered an option they didn’t mention: you can provide your banking info (RTN, Checking Account number) instead of snapping a picture of the front and back of a completed check— much faster! Great app. Better than calling your bank to do a wire transfer. ### 5/5 — It worked *2026-01-09, version 7.0.1* I never review apps, but the bad reviews on this one almost scared me off. It was just fine, I registered quickly and it saved me a $30 “wire“ fee. ### 5/5 — Absolute Game Changer *2025-09-02, version 6.7* ZOCCAM has completely transformed the way I handle earnest money and home warranty. It’s fast, secure, and incredibly user-friendly! As someone who values both efficiency and compliance, ZOCCAM gives me peace of mind knowing that funds are delivered safely and instantly. ### 5/5 — So Simple I Don’t Understand *2024-07-15, version 5.2.6* This literally took me 3 minutes. I don’t understand the negative reviews. They must have improved the app over the last year because it’s so intuitive and easy to use. ### 5/5 — Worked great! *2024-04-22, version 5.2.6* This was a super easy, painless way of submitting my earnest money! I had it all done in minutes. App worked great and I got a confirmation screen and an emailed receipt within seconds of submitting. ### 5/5 — Sent my check at a red light! *2024-03-06* I sent my earnest money check while sitting at a red light. I mean that literally! I genuinely don’t understand many of the negative reviews. The process was seamless, easy to do, and saved me the time and gas I would have wasted driving a check to the title company. I hope every title company I work with in the future offers Zoccam as a payment option. ### 5/5 — Super Easy *2024-02-08, version 5.2.6* I was very hesitant after reading the comments but so glad I tried it anyway. Took me 15 minutes from start to finish and saved me a ton of time!! ### 5/5 — Was nervous based on reviews *2023-11-14* I was nervous about using this app for making my escrow payment for my home purchase. It ended up being really easy to use. The hardest part was consolidating all of the contact info but that was mostly because I had to app switch and iOS is not so great for that. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*