# Zoho Billing Management App — user reviews

> 30 indexed App Store user reviews of Zoho Billing Management App by Zoho Corporation, rated 4.80/5 from 208 ratings.

- Source: https://appshunter.io/ios/app/zoho-billing-management-app/id1184196693/reviews
- App overview in markdown: https://appshunter.io/ios/app/zoho-billing-management-app/id1184196693.md
- Rating breakdown: 5★ 184 · 4★ 17 · 3★ 3 · 2★ 0 · 1★ 4

## Newest reviews (10 of 30)

### 3/5 — Unable to edit invoice

*2026-06-11*

Dear Zoho Team,

I recently updated the application to the latest version. Since the update, I have been unable to edit my invoices because the “Edit” button no longer appears.

Could you please help me resolve this issue or let me know if any settings need to be changed?

**Developer response:** Hi,
 
We would like to inform you that the issue where the Edit option was not being displayed for invoices has now been resolved. Kindly update the application to the latest version, after which you should be able to view and use the Edit option as expected.
 
If you continue to face any discrepancies, please feel free to reach out to us at
support@zohobilling.com. We will be happy to assist you.
 
Have a great day ahead!

### 3/5 — Customer statement issue

*2026-01-29*

Zoho is a useful app, but I’m facing an issue with the Customer Statement feature. When I apply the “Outstanding” filter, it still shows invoices that are already marked as Paid, which causes confusion. This needs to be fixed for accurate accounting.

**Developer response:** *Hi there,*
 
We understand that you are experiencing an issue with the Filter By dropdown under the Customer Statement section. We have reviewed this from our end and were unable to identify any discrepancy. To help us investigate this further, we request you to drop a mail to support@zohobilling.com with the supporting screenshots highlighting the issue you are encountering. We will be happy to assist you with this.

### 3/5 — I liked Zoho Subscriptions better

*2023-10-05*

Zoho is a great service so this is just about the new Zoho Billing app.

1. On the main screen, I cannot adjust the period from year to anything else for Net Revenue.
2. I used to like the subscription dashboard metrics to show our monthly subscriptions, activations and churn better on Zoho Subscriptions.

The default experience we want is to monitor sales and to be able to manually do things on the go that are easy rather than wait to be at our desks, like add a subscription or credit a bank charge. It accomplishes some of this as well as Zoho Subscriptions did, but I cannot get net revenue to show for any other time period. I even updated to iOS 17.0.3 since it says it is optimized for this OS but no luck.

**Developer response:** Hi there! It's really unfortunate to hear that you are unable to adjust the time period and locate subscription metrics on the app. I would like to assure you that it is possible to tweak the time period and find relevant metrics on the dashboard. Also, we do offer quick action to create subscriptions on the go. Can you please get in touch with one of our product experts by sending an email to support+mobile@zohobilling.com?  We would like to assist you over a call.

### 5/5 — I love this app

*2020-04-03*

I’ve been able to do my entire job from home because of this app! Their support team is awesome!

**Developer response:** Hi there,

Thank you so much for your feedback! Happy to have helped you manage your subscriptions remotely :)

### 5/5 — Sehr praktisch

*2019-11-30*

übersichtlich und alle Funktionen, die man braucht

### 5/5 — Love it

*2018-08-08*

Love it

### 4/5 — Finally the app is worth using !

*2018-05-20*

Finally I’m able to now see customers and subscribers in the app !

I’d give one more Star if there was a search field for customers !!!

**Developer response:** Hello there,

Thank you for your feedback. We are glad that you like the app! The option to search for customers is already available. Just scroll to the top of the customer list view and you should be able to locate the search bar. 

We strive to make the app better for you so we will be coming up with updates periodically. Keep the feedback coming by sending an email to support+mobile@zohosubscriptions.com and stay tuned for more updates. Thank you!

### 3/5 — Has potential

*2017-10-20*

You can't even manage your products on here

### 2/5 — FVMBT

*2017-03-08*

Lacking on the functionality from web version, minimal info.

### 5/5 — Excellent !!

*2017-01-03*

Stats and notifications on the go. Neat interface. Good one team 👍🏻

## Most critical reviews (10 lowest-rated)

### 1/5 — Not a good product

*2026-08-15*

No estimate and you aren’t able to do change orders.

### 1/5 — Latest version cancel all the reports that we used to work

*2023-09-26*

Worst version ever taking out reports

**Developer response:** Hi there! Could you please be more precise on the reports you are trying to generate? We have retained all the reports from the older version and didn't remove anything. We have actually made changes to the user interface and included a couple of options without altering the existing functionalities. Kindly contact our support team at support+mobile@zohobilling.com to discuss over a call.

### 1/5 — Do not try this

*2019-02-27*

There are so many issues with this.  And when you try to cancel, you can’t.
Emailed several times with no responses.

Really disappointing.

**Developer response:** Hello Joseph,

We are terribly sorry for all the inconvenience.  

When it comes to cancellation, due to security reasons, we don't do it from our end. Which is why we ask the users to do it themselves. 

We have responded to your email regarding the same and request you to please check your email so that we can have this resolved at the earliest. 

Sincerely,
Boobesh
Zoho Subscriptions

### 1/5 — Not bad but where the cancellation button?

*2018-08-23*

Not bad but where the cancellation button? And is it that I issued a refund and the subscription is set to recharge next month. I understand a cancellation and refund aren’t the same and yuh can have a situation where there’s a refund and subscription is still active but it is just as likely the subscription was canceled so Zoho why don’t you give me an option to mark the subscription canceled while I’m in the refund page ( on the desktop and the app) another example of steps than should take s clicks but take seven? Which is more efficient 2 birds one stone or 2 birds 2stoned?.??

Im really disappointed in Zoho.  You continuously fail to see that 1. It’s YOUR JOB to reduce number of steps for your subscribers, 2. Instead of saving step, you add to them enormously. 

If I am in a subscription (the page where I can view all details), why then would I have to go into customers to to cancel a subscription, when the same subscription is already right in front of me?!! And your people actually defend it as your customers like it that way. Excuse me? Your customers like to do 8 clicks to cancel a subscription instead of 2 clicks? Really? They told yiu that?

**Developer response:** Hello there,

Thank you for your detailed feedback. 

We understand that you want to cancel a subscription while refunding it. Since most of the organizations have different refund policies, we haven't tightly coupled the cancellation and the refund functionality. However, you can make use of our Custom Functions to achieve the same. 

And with regards to canceling a subscription from the details page, we do have that option. You can find it under the More option in the Subscriptions details page (web app). In the mobile app, we will support all the actions in the three modules in the next update lined up. We strive to make the mobile app better for you so we will be coming up with updates periodically.

If you need any further assistance, please drop an email at support+mobile@zohosubscriptions.com. Thank you!

### 1/5 — Disappointed

*2018-06-15*

Junk. It doesn’t even load. Infuriating. It worked a few time, but now it doesn’t even login. Very frustrating. I can’t believe it’s even on the App Store.

**Developer response:** Hello there, 

Thank you for giving us your feedback. We are extremely sorry that you had a bitter experience with the app. We would really appreciate a chance to help you sort it out. Kindly drop in a mail to support+mobile@zohosubscriptions.com and we'll get back to you.

### 1/5 — Can’t log in

*2018-02-02*

The application just keeps showing me the login screen. If cress are wrong it tells me. If they are right it just blanks them out and keeps on the login page.

### 1/5 — Google login not working

*2017-12-14*

I made sure my phone was up to date and re-loaded the app but still getting an error when trying to login with my Google account. It has been this way for months and I tried again this morning with no success.

### 1/5 — Can’t log in with Google account

*2017-12-14*

I don’t know if this app even works, it spits out an oauth error when trying to log in using a google account

I reported this to Zoho support about two months ago and it’s still not fixed....I wonder if this app is even supported any longer.

Abandon-ware?

### 1/5 — Not sure why this app exists

*2017-07-24*

Can't do anything with it. Zoho is good but this app isn't.

### 2/5 — Problem of attachment option in invoices

*2024-07-31, version 3.0.16*

I tried to record a sales but there is no default attachment option in the invoice of bills management. Which is by default in zoho books. I need to make a add on service to get this option, which I don’t want to do. Pls add the attachment options for estimate, invoice, bills and other instruments by default. So that i can add the physical bills copy.

## Most praised reviews (10 highest-rated)

### 5/5 — Crm

*2025-11-24*

Great overall platform end integration for your CRM uses

### 5/5 — Soul healings Massage Therapy

*2025-09-09*

Best App ever very easy and user friendly 
Quick and smart 
Thank you

### 5/5 — Software for Dummies

*2025-03-01*

This software has been the best for my business. Simple but yet has all the tools i need.

### 5/5 — Best Software for Records of business transactions

*2025-01-11*

Zoho is really good Software for taking a records of business transaction. It also very quick and easy to use.Thankful to zoho founder and there team members.

### 5/5 — Invoicing system that works on iPad/Desktop

*2025-01-11*

So impressed - with this invoice management app you get the whole package

**Developer response:** Hi there,
 
We are happy to know that our application has been useful for your business. You can add your valuable feedback here [https://www.zoho.com/billing/feedback.html?source=appstore_review]. We would be happy to see you there. If you have any suggestions or need any assistance, feel free to drop a mail to support+mobile@zohobilling.com.

### 5/5 — The very best and useful thing in Quebec

*2024-07-24*

Great app and seriously useful for me and my mobile mechanics services
This is the best thing I’ve seen coming from queerbec territory (oui je suis québécois tabarnac )

### 5/5 — Amazing App

*2024-06-06, version 3.0.12*

All Perfect and amazing

### 5/5 — Real good

*2024-05-31*

Very interesting love this new zoho billing

### 5/5 — I liked Zoho Subscriptions better

*2023-10-30*

Zoho is a great service so this is just about the new Zoho Billing app. 

 I am updating my review because Zoho deployed a new release of the mobile app that fixed the problem I reported. They were extremely responsive and resolved it in record time.

**Developer response:** ​Hi there, 

We really appreciate you for updating the review as a sign of acknowledgement to the solution offered by our support team to all your concerns. We at Zoho always hear our customers and enhance our application to offer the best user experience. For any further assistance, you can just drop an email to support+mobile@zohobilling.com.

### 5/5 — A game changer for our small business!

*2020-11-14*

Zoho has been a total game changer for our small business.  Access to reporting, ease of use and  its flexibility has made our day to day operations much more streamlined and scalable!

**Developer response:** Hi there, 

Thank you so much for leaving us a stellar review! We're glad to know Zoho Subscriptions helps you grow and scale your business. 

We're interested in learning more about your business, so please feel free to reach out to support+mobile@zohosubscriptions.com when you have the time.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
