# Zoho CRM - Sales & Marketing — CRM for Every Business

> Mobile CRM for sales and marketing to manage leads, deals, and customer interactions. (iPhone/iPad app by Zoho Corporation.)

- Source: https://appshunter.io/ios/app/zoho-crm-sales-and-marketing/id444908810 (this page in markdown: same URL + `.md`)
- Developer: [Zoho Corporation](https://appshunter.io/developer/388384807)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 4.42/5 from 2,683 App Store ratings · 384 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 550 MB
- Languages: American English, Bulgarian, Croatian, Czech, Danish, Dutch, French (France), German (Germany), Gujarati, Hindi and 18 more
- Released: 2011-07-06
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/zoho-crm-sales-and-marketing/id444908810/reviews.md

## What is Zoho CRM?

Zoho CRM empowers over 300,000 businesses across the world businesses in over 180 countries. It 
helps businesses engage with customers, convert more leads, and grow their revenue by 
closing more deals. 
 
Oversee your sales on the move with the Zoho CRM mobile app.  
 
Whether you're a sales rep making calls, a sales manager monitoring the sales pipeline, or a 
business owner nurturing your business, approach your workday efficiently with a state-of-the-
art mobile CRM system.   
 
Your mobile CRM app not only covers your CRM software requirements on the go but also 
helps boost mobile sales productivity with features like search, call, email, check-in, near-me, 
and notifications. With a highly fluid, interactive interface, offline access, and the ability to sync 
data across all your devices automatically, Zoho's mobile CRM is perfect for field sales.  
 
Features : 
 
- Get a clear overview of your scheduled tasks, meetings, and calls. Set reminders so that you 
never miss out on a single one.  
 
- Use the powerful global search to locate anything you need. 
 
- Review notes and attachments before heading out for important meetings.  
 
- Locate customers and sales opportunities nearby and navigate.  
 
- Check in at a client's location to record your visit.  
 
- Know who's calling with the Caller ID feature.  
 
- Log calls and capture the details of your conversation with ease by attaching voice notes.  
 
- Visualize sales and marketing trends and make decisions while you're away from your desk. 
  
- Collaborate with your team in real-time using Feeds and @mention colleagues on posts.  
 
- Sync your data automatically across all platforms without worrying about network connectivity.   
 
 
 
If you have any questions or comments, please write to us at crm@zohomobile.com. We'll be 
happy to help. 
 
Privacy Policy:  
https://www.zoho.com/privacy.html 
 
Terms of Service:  
https://www.zoho.com/terms.html

## Key features

- Task and meeting management with reminders
- Global search functionality
- Location-based customer and opportunity finding
- Client check-in for visit recording
- Caller ID integration
- Call logging with voice notes
- Real-time team collaboration

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Standard Edition - Monthly | $19.99 | per month |
| Standard Edition - Yearly | $169.99 | per year |
| Professional Edition - Monthly | $34.99 | per month |
| Professional Edition - Yearly | $279.99 | per year |
| Enterprise Edition - Monthly | $49.99 | per month |
| Enterprise Edition - Yearly | $479.99 | per year |


## What do users think of Zoho CRM?

Overall sentiment: neutral

**Pros**

- 🚀 Powerful CRM features
- 🔒 Robust security
- 👍 Intuitive mobile app
- 💡 Customizable modules
- 🚀 Seamless integration with other Zoho apps

**Cons**

- 🐛 Frequent crashes and bugs
- 🔍 Limited search functionality
- 📊 Lacking advanced reporting and analytics
- 🔌 Sync issues between mobile and web versions
- 🤔 Confusing navigation and UI

**Commonly reported bugs**

- App crashes on launch
- Contacts and leads not syncing properly
- Dashboards and analytics not working
- Calendar events not displaying correctly
- Inability to access certain modules on mobile

**Most requested features**

- Ability to create and edit custom modules on mobile
- Enhanced calendar integration and sync
- Improved email integration and management
- Kanban view for deals/opportunities
- Automatic call logging and note-taking

## Recent user reviews (10 of 384)

All indexed reviews: https://appshunter.io/ios/app/zoho-crm-sales-and-marketing/id444908810/reviews.md

### 1/5 — This app takes a simple task and makes it impossible.

*2026-08-05*

Unfortunately the corporation I work for is opting to switch from a working system to this cheap not working system. I used to be able to use my company’s crm to create customer profiles and log activity easily and it was super nice with a map that came up with the customers displayed on a map and you can click on it and it would take you to the profile and see and record information easily. But now we use Zoho and there is options to make customer leads but none of the buttons work. The display is ridiculously confusing. There is a map but it pops up as a mini window that you can’t change size which is so irritating to use on a phone or tablet. Seems like this was developed to be used as a webpage and they made an app and released it without ever doing any testing because something will not work on the webpage and link you to the app but then when it opens says there is a error in the link and to link you back to the web page and it’s error there too. Just an absolute cluster of bugs, glitches, errors, and functions that do not work together. My coworkers are refusing to even try to figure it out. I am still trying because I actually want to keep a record of my customers but I now have to supplement this app with also writing everything with pen and paper.  I don’t know how this app has this good of reviews. Probably has a lot of paid for reviews. It’s really not worth it. Your employees will probably not use it at all. Speaking as someone who actually has been forced to use zoho crm.

**Developer response:** Sorry to hear about the experience. We would like to get an understanding into the issues that you've reported. Please elaborate the challenges that you encountered with the app and send over an email to crm@zohomobile.com and we will have them looked into and addressed for you. We look forward to hearing from you.

### 1/5 — 真难用

*2026-07-23*

好难用，网速差，转圈圈，打都打不开

**Developer response:** We would like to get an understanding into the issue that you are facing and have this addressed for you. Please elaborate and send over an email to crm@zohomobile.com and we will get right back to you. We look forward to hearing from you.

### 3/5 — Don’t fall for free

*2026-07-15*

The CRM is a powerful platform with a wide range of features. It offers excellent flexibility for customizing workflows, building automations, and tailoring the system to your business needs until you’re paying for it. 

If someone has to switch to free it has strict limitations on the number of leads you can manage. key features such as dashboards and visual reports become unavailable unless you upgrade. Be sure to understand these limitations before committing to the platform.

**Developer response:** Thank you for sharing your feedback. The app as such is free to use and we have a free edition which  is free forever. The paid editions have a few more features and if a business requires them, they can always upgrade to these editions. Should you have any questions or clarifications regarding the breakup of the editions, please send over an email to crm@zohomobile.com and we will get right back to you.

### 1/5 — New app keeps crashing searching accounts and adding contacts

*2026-07-08*

A

**Developer response:** Sorry to hear that you are facing issues with the app crashing. Please send over the email address of the account to crm@zohomobile.com and we will have this looked into and addressed for you. We look forward to hearing from you.

### 1/5 — Crashed and is extremely slow

*2026-07-06, version 3.19.5*

This app used to my go to for the CRM. I don’t what they did on some recent updates, but it’s terrible. It crashes all day long and is slow to load. It’s become unusable now.

### 1/5 — Crashes every time I open.

*2026-07-03*

I want to use this on the go but it just crashes when I’m about to log a call or just look at analytics. The purpose of it was not to have notes but since I’m on an iPhone I use the notes section instead of the crm and copy it across.

**Developer response:** Sorry to hear that you are facing issues with the app crashing. Please send over the email address of the account to crm@zohomobile.com and we will have this looked into and addressed for you. We look forward to hearing from you.

### 1/5 — Terrible since resent update

*2026-06-25, version 3.19.4*

Since new updates, the app has consistently crashed and has run extremely slow. It’s made this app almost impossible to use on a daily basis.

### 1/5 — Do not recommend

*2026-06-25*

Do not recommend.

### 1/5 — Invalid phone number getting real enoying

*2026-06-24, version 3.19.4*

Can’t enter a phone number. Keep getting invalid phone number. Doesn’t matter how I enter it.

### 1/5 — Useless

*2026-06-09*

Nothing works properly. So call Zia the ai is non existent. Spend days trying to make it work only to realise it’s dysfunctional. Don’t waste your time.

## Frequently asked questions about Zoho CRM

### What does Zoho CRM do?

Zoho CRM is a mobile application designed to help businesses manage their sales and marketing efforts. It allows users to engage with customers, convert leads, and grow revenue by facilitating deal closures. The app is particularly useful for field sales teams, offering features to manage tasks, track leads, and communicate with clients efficiently.

### What are the key features of Zoho CRM?

Key features include managing scheduled tasks and meetings with reminders, a powerful global search for quick access to information, locating nearby customers and sales opportunities, checking in at client locations, caller ID integration, logging calls with voice notes, and visualizing sales trends. It also supports real-time team collaboration and automatic data syncing across devices, even offline.

### Is Zoho CRM free to use?

The application is available for free with the option for in-app purchases. This model allows users to access core functionalities without an upfront cost, with additional features or advanced capabilities available for purchase within the app.

### What devices is Zoho CRM compatible with?

The app is designed for mobile use and offers automatic data syncing across all your devices. While specific operating system versions are not detailed, it is built to function on smartphones and tablets, ensuring a consistent experience regardless of the device you are using.

### Who would benefit most from using Zoho CRM?

Zoho CRM is ideal for sales representatives who need to manage their pipeline on the go, sales managers who want to monitor team performance and sales trends, and business owners who are actively involved in nurturing customer relationships and closing deals. Its mobile-first design makes it particularly beneficial for field sales professionals.

## Version history (last 5 releases)

### 3.19.11 — 2026-08-20

This release includes bug fixes and performance enhancements.

### 3.19.10 — 2026-08-18

We've squashed a few bugs in this update.

### 3.19.9 — 2026-08-11

We've squashed a few bugs in this update.

### 3.19.8 — 2026-07-29

This release includes bug fixes and performance enhancements.

### 3.19.7 — 2026-07-23

We've squashed a few bugs in this update.

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## More apps by Zoho Corporation

- [Zoho Docs](https://appshunter.io/ios/app/zoho-docs/id388384804)
- [Zoho Invoice Maker App](https://appshunter.io/ios/app/zoho-invoice-maker-app/id413017364)
- [ServiceDesk Plus \| On-premises](https://appshunter.io/ios/app/servicedesk-plus-on-premises/id460035266)
- [ManageEngine Ping Tool](https://appshunter.io/ios/app/manageengine-ping-tool/id460362949)
- [ServiceDesk Plus \| Cloud](https://appshunter.io/ios/app/servicedesk-plus-cloud/id496792710)

All apps by Zoho Corporation: https://appshunter.io/developer/388384807

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
