# Zoho Mail Admin — user reviews > 77 indexed App Store user reviews of Zoho Mail Admin by Zoho Corporation, rated 4.70/5 from 1,026 ratings. - Source: https://appshunter.io/ios/app/zoho-mail-admin/id1096516989/reviews - App overview in markdown: https://appshunter.io/ios/app/zoho-mail-admin/id1096516989.md - Rating breakdown: 5★ 877 · 4★ 68 · 3★ 23 · 2★ 9 · 1★ 49 ## What do users think of Zoho Mail Admin? Overall sentiment: mixed **Pros** - 👍 Smooth and efficient - 🚀 Excellent value for money - 🔒 Great security features - 💡 Versatile and feature-rich **Cons** - 🐛 Crashes and bugs - ⚠️ Lack of customer support - 🔒 Restricted free account features - 💻 Limited mobile functionality **Commonly reported bugs** - Login issues - Crashing on launch - Incompatibility with newer iOS versions **Most requested features** - Dark mode option - Improved email management tools - Better mobile app integration ## Newest reviews (10 of 77) ### 3/5 — Very useless friendly app *2026-03-03* One of the best app ever I have used, it’s very useless, friendly, and reliable app ### 3/5 — Não consigo deletar minha conta *2025-12-14* Não consigo deletar a conta ### 3/5 — Better GUI, but some functions don’t work as well as web-based interface *2025-07-19* The look and feel of this is similar to the web-based interface, but better formatted for the iPhone display. But the web-based interface allows more control. Some verification tasks seemed to not work unless done through the web-based interface. **Developer response:** Hi, sorry for the inconvenience caused. The mobile app currently supports only selective features, but we are continuously working to improve it. Please share the feature you’re looking for by emailing us at zmailadmin@zohomobile.com. We will check its feasibility and consider it for future updates. ### 2/5 — App needs work! *2024-07-10* Open app and get message “ ZMail Admin has been locked, Tap any where to authenticate”. Tapping any where and everywhere produces no effect, will need to uninstall and reinstall app, maybe that will fix it. This will be second time needing to reinstall to fix app. 👎 ### 1/5 — Missing important features *2024-01-12* Can't access my blocked addresses from the app. Also can't get to them from the mobile website. Zoho has some serious work to do if their websites don't work 100% from a mobile device. Requiring a PC to admin my account when I need to do it on the go makes it impossible. 1/10, can't recommend even though I've been a customer for years. Looking to leave Zoho because you can't manage your account on the go. ### 1/5 — Can’t log in *2024-01-03* Once my credentials are in and click log in the app just logo just spins in circles as if it was loading. Been trying for over a month, and yes my credentials are correct. Help? ### 1/5 — ZOHO people *2023-12-29* Poor support last 6 months ### 5/5 — Amazing service *2023-08-30* So much functionality for so little. You can try everything before paying. Excellent value for money. **Developer response:** Thank you so much for your encouraging words! ### 5/5 — Smooth and Efficient *2023-08-15* Clear, concise, and a clean all inclusive system. I’m so impressed with the versatility of Zoho as a whole I’ve actually watched the free training courses… and they Work!!! Stellar service for all levels of a company. **Developer response:** Thank you so much for your encouraging review! ### 5/5 — Tremendous support *2023-01-10* Really appreciate the way ZOHO support works towards educating their customer. Proud to say we are Zoho Users ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to change my super admin into new one even can’t do name change *2026-07-23* Need support recharge the name of the my super prime name ### 1/5 — Not what I was expecting *2026-02-24* I needed an email account that allows me unlimited emails for my domain. To run a blog with forms and newsletters. I’m not paying for each email I need under my domain. Asking for a refund ### 1/5 — Unable to send emails for 10 days and no customer service response!!! *2025-12-11* If anyone from Zoho’s customer service team, please explain why I’ve been unable to send any emails for the past 10 days, despite no apperant blocks or restrictions on my account??? Also why hasn't your support e-mail responded to help me or explain the issue??? For anyone considering Zoho Mail, think twice! Because when you have an issue, you will be on your own! ### 1/5 — Terrible app *2025-10-25, version 3.6.8* Impossible to cancel subscription ### 1/5 — The app crashes immediately after opening *2025-08-03* It’s not even letting me to sign in to my admin panel **Developer response:** Hi, apologies for the inconvenience caused. Could you please elaborate on the issues you encountered in the app by emailing us at zmailadmin@zohomobile.com? We will look into it with priority. ### 1/5 — Can’t login *2025-05-14, version 3.6.6* Tapping the login button does nothing. The app is unusable. ### 1/5 — ? *2025-01-24* Cant leave first page. Over tho years i keep trying to use Zoho apps and invariability give up. Must be for companies with IT people whose job is not the business but monkeying with tech **Developer response:** Hi, we sincerely apologize for the inconvenience caused. Please help us understand your query in detail by writing to mailadmin@zohomobile.com. We'll make sure to look into it with utmost priority. Thanks! ### 1/5 — 😂 *2024-09-22* Still can’t open the app who is my admin account. **Developer response:** Hi, Please send us your concern to mailadmin@zohomobile.com. We will get back to you at the earliest. ### 1/5 — So complicated! *2024-08-17* I'm a simple soul who needs an imap mailbox for my domain. Have set it up on zoho, so complicated! Now need to change the password for the mailbox. Obvious, how to? No! ### 1/5 — Poor technical support care *2024-03-25* I’m faced worse service support form the Zoho. I have purchased the domain form Zoho and due to technical issue my account has been blocked by IP address mismatch when I have contacted costumer services they told me that they dnt have tech services support in phone call we have to do mail I have done that also there is no response form team ## Most praised reviews (10 highest-rated) ### 5/5 — Happy *2026-06-02* I’m happy with what this email provides for me and my business. ### 5/5 — Kudos Zoho ! *2026-03-22* Most efficient, Price Worthy and the best in world class service provider. ### 5/5 — Great experience *2025-11-03* Was worried initially when was moving from Google to this. But feels great now. Very easy to configure, migrate and use. Great solution **Developer response:** Thank you very much for your review! ### 5/5 — Aplicativo muito bom *2025-07-30* Eu pago anualmente e atende bem minhas necessidades. **Developer response:** Thank you very much for your review! ### 5/5 — Head operations *2025-05-24* One place to control the entire team , Ease to onboard & off board integrated solution **Developer response:** Thank you for your feedback :) ### 5/5 — Great, but too simple *2025-03-27* The app is great, but it lacks some important functions, like deleting a user for example. The main Zoho mail app should follow this design too. **Developer response:** Hi, thank you for your valuable feedback. We will take your suggestion into consideration for our future updates. We truly appreciate your patience and understanding in the meantime. ### 5/5 — Zoho email *2025-01-09* Excellent service, very happy with them. Highly recommend **Developer response:** Thank you for your feedback :) ### 5/5 — Zoho mail *2024-09-13* This application really rocks. It’s very easy to use and very affordable. **Developer response:** Thank you so much for your feedback! ### 5/5 — Best business app *2024-01-30* The best app every business organization should have and work with. Zoho ### 5/5 — Awesome *2024-01-14* Great app and does what it says it does and that’s ALL I NEED! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*