# Zoho SalesIQ - Live Chat App — Hassle Free LiveChat Software

> Live chat, visitor tracking, and analytics for business growth. (iPhone/iPad app by Zoho Corporation.)

- Source: https://appshunter.io/ios/app/zoho-salesiq-live-chat-app/id1094699978 (this page in markdown: same URL + `.md`)
- Developer: [Zoho Corporation](https://appshunter.io/developer/388384807)
- Category: Business
- Price: Free with in-app purchases
- Rating: 4.70/5 from 1,326 App Store ratings · 54 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 182 MB
- Languages: American English, Arabic, Bulgarian, Czech, Danish, Dutch, French (France), German (Germany), Greek, Hebrew and 16 more
- Released: 2016-04-18
- Data updated: 2026-08-28
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/zoho-salesiq-live-chat-app/id1094699978/reviews.md

## What is Zoho SalesIQ?

"Zoho SalesIQ is a live chat software, website visitor tracking, and analytics app rolled into one platform."

Description:
Join the 100,000+ people already using Zoho SalesIQ to convert their website visitors into happy paying customers.

Zoho SalesIQ is a unique platform with website visitor tracking, live chat, and analytics all rolled into one for growing businesses.

Key Features:

1) Know who's on your website.
2) Improve your sales and customer service by allowing website visitors to start a live chat with you.
3) Win your visitors' attention with proactive chat. Send automated invitations to engage prospects based on the content on your website they are looking at.
4) Collect feedback after a live chat session to enhance the quality of your website visitor interactions.
5) Engage a wider audience with real-time chat translation, available for over 25 languages.
6) Capture the list of all your visitors even after they have left your website.
7) Use lead scoring to organize your website visitors on the likelihood that they will make a purchase.
8) Setting up Zoho SalesIQ on your website can be done within 5 minutes. It is as simple as copying and pasting a snippet of code on your website.
9) Award-winning customer support team available to answer your queries over email, phone, live chat, and social media.
Subscribe within the app. The subscribe option will be shown to only portal owners.

Users can choose from 3 available plans with monthly/yearly subscriptions.
Plans & Pricing:
      
 1. Basic Plan: Visitor insights (50k visitors/ month) | 1000 chat sessions/ month | 1 custom Chatbot | Advanced visitor information | Email signature chat | Departments | FAQs | Articles | Chat routing | Chat Transfer | Group chat | Proactive chats | Lead scoring and Company scoring | Business Hours | Branding | Click-to-call | Audio call | Screen sharing | Third-party integrations

 Monthly:
 1 operator per month - $10 (USD)
 2 operators per month - $20 (USD)
 3 operators per month - $30 (USD)
      
 Yearly:
 1 operator per year - $84 (USD)
 2 operators per year - $167.99 (USD)
 3 operators per year - $250 (USD)
  
 2. Professional Plan: Visitor insights(100k visitors/ month) | Unlimited chat sessions | 5 custom chatbots | Facebook messenger | Instagram | WhatsApp | Telegram | Block IP | Operator chat monitoring | Weekly and monthly reports (scheduled) | Real-time reporting | Apple TV app
  
 Monthly:
 1 operator per month - $17 (USD)
 2 operators per month - $34 (USD)
 3 operators per month - $51 (USD)
  
 Yearly:
 1 operator per year - $152.99 (USD)
 2 operators per year - $304.99 (USD)
 3 operators per year - $459 (USD)
  
 3. Enterprise Plan: Visitor insights (200k visitors/ month) | Chat translation | 10 custom chatbots | Answer bot | Autopilot | Tags | Smart Suggestions | Company profile enrichment | Profanity Management | Integrations with Cloud Telephony and PBX systems
          
 Monthly:
 1 operator per month - $25 (USD)
 2 operators per month - $50 (USD)
 3 operators per month - $75 (USD)
          
 Yearly:
 1 operator per year - $239.99 (USD)
 2 operators per year - $479.99 (USD)
 3 operators per year - $719.99 (USD)
  
Points to Note:
Payment will be charged to iTunes Account on confirmation of purchase.
Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
Account will be charged for renewal within 24 hours prior to the end of the current period.
Subscriptions may be managed by the user, and auto-renewal may be turned off by going to the user's 'Account Settings' after purchase.
Cancellation of the current subscription is not allowed during the active subscription period.
Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication.

Privacy Policy and Terms & Conditions:
- https://www.zoho.com/privacy.html
- https://www.zoho.com/terms.html

## Key features

- Website visitor tracking
- Live chat functionality
- Proactive chat invitations
- Real-time chat translation
- Lead scoring
- Visitor capture
- Custom chatbots

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| SalesIQ Basic - Monthly | $18.99 | per month |
| SalesIQ Basic - Year | $204.99 | per year |
| SalesIQ Professional - Month | $58.99 | per month |
| SalesIQ Professional - Year | $699.99 | per year |
| SalesIQ EnterPrise - Month | $129.99 | per month |
| SalesIQ Professional - Month | $17.00 | per month |
| SalesIQ EnterPrise - Month | $25.00 | per month |
| SalesIQ EnterPrise - Month | $75.00 | per month |
| SalesIQ Professional - Year | $152.99 | per year |
| SalesIQ EnterPrise - Year | $239.99 | per year |
| SalesIQ Professional - Month | $51.00 | per month |
| SalesIQ EnterPrise - Year | $479.99 | per year |
| SalesIQ EnterPrise - Year | $719.99 | per year |
| SalesIQ Basic - Month | $10.00 | per month |
| SalesIQ Basic - Year | $84.00 | per year |


## What do users think of Zoho SalesIQ?

Overall sentiment: neutral

**Pros**

- 👍 Great app
- 🚀 Powerful platform
- 💡 Continuous updates and new features
- 👍 Responsive technical support

**Cons**

- 🐛 Freezes consistently
- 🐛 Alerts are all over the place
- 🐛 Laggy performance on iOS
- 🐛 Notification issues
- 🐛 Crashes on iOS
- 🐛 Sync issues with desktop app

**Commonly reported bugs**

- App icon doesn't clear notifications
- Inconsistent notifications, especially on locked screen
- Frequent log-outs on iOS

**Most requested features**

- Desktop widget
- Ability to send proactive messages with bots
- Support for multiple bots per brand
- Ability to sort visitor history by most recent visits
- Apple Watch integration

## Recent user reviews (10 of 54)

All indexed reviews: https://appshunter.io/ios/app/zoho-salesiq-live-chat-app/id1094699978/reviews.md

### 1/5 — Why is it always laggy

*2026-05-26*

I’ve had the app for over 2 years and anytime I try to utilize it, the app is extremely delayed. From typing, to refreshing the app, everything is just slow and a miserable experience. 10/10 would not recommend 👎

**Developer response:** Hello,

We sincerely apologize for the inconvenience and frustration you have experienced while using the SalesIQ app. We truly appreciate you being a customer for over two years, and we’re sorry that the app performance has not met your expectations.

We understand how disruptive it can be when actions such as typing, refreshing, or navigating within the app become slow, especially when you rely on SalesIQ for your day-to-day activities. We would like to investigate this further and work towards resolving the issue.

Could you please share a screen recording demonstrating the slowness and write to us at support@zohosalesiq.com . Kindly include your preferred time slots and time zone as well, so we can arrange a support call at your convenience and assist you personally.

Your feedback is valuable to us, and we appreciate you bringing this to our attention. We look forward to connecting with you and improving your experience with SalesIQ.

### 1/5 — It can be better

*2026-03-02, version 2.10.15*

I like to see in the daily reports 60 link not 5 it’s too short

### 1/5 — Frustratingly Slow and Unreliable on iOS

*2025-04-01*

Zoho SalesIQ is incredibly slow on iOS. The app frequently hangs, making it almost unusable. Chat responses take too long to load, causing delays in customer interactions. Overall, the performance is frustrating, and it needs serious optimization for iOS users.

**Developer response:** Hello Utkarsh, We sincerely regret any inconvenience you may have experienced. If you continue to face slowness while accessing the SalesIQ application, we kindly request you to share a screen recording of the issue and write to us at support@zohosalesiq.com. Please also include your preferred time slots and time zone, so we can schedule a support call at your convenience.

We look forward to assisting you further.

### 5/5 — My review

*2025-02-15*

Proud to be part of the team constantly improving this powerful platform. We’re dedicated to providing the best app market data. Expect continuous updates and new features! Try it out and let us know what you think!

### 1/5 — Confusing

*2024-05-09*

Not a fan, freezes consistently. Alerts are all over the place. Recommend a different service.

Website is good but app version is terrible

**Developer response:** Hello Brandon, we're sorry to hear about your experience. Please let us know your concern by writing to support@zohosalesiq.com along with your convenient time slots and time zone to schedule a call and assist you further.

### 5/5 — Spontaneous

*2024-03-18*

Amazing app

### 3/5 — Why not a desktop widget?

*2024-02-06, version 2.8.1*

This would be so much more useful if there was a desktop widget to be able to have sitting open.

I can only respond in my phone or with the browser open.

### 1/5 — Way worse than the Android Version

*2024-01-18, version 2.8.1*

I have constant issues with SalesIQ on my iPhone 13. It is the only app that is consistently laggy on Wi-Fi (with Fiber internet) and on 5G Cellular. Not just laggy from a slow internet connection though. As I have constant issues just trying to type in the app where my key presses become delayed by up to 10 seconds in between letters or numbers. This happens if I have apps in the background or not. I have wiped my phone, removed and reinstalled the app all to no avail. This is with just one chat being open, and no others. It has been this way since iOS 16 into iOS 17.3 Beta, so it’s not an OS issue either. If you can, just use the Android version of the app.

### 1/5 — Not helpful

*2023-10-01*

Bad

**Developer response:** Dear SalesIQ patron, we apologize for your recent rating. To better comprehend your feedback, kindly email us at support@zohosalesiq.com using your registered email address. We'll investigate your concerns, and if it fall within our ability to rectify, we'll gladly assist you.

### 5/5 — Improvements

*2023-09-07*

The platform overal is great. The app works fine too.  There are some small details but we think we can work it out with the technical support. They have been very responsive.

**Developer response:** Hello Mr. Barillas, we're sorry to hear about that! We understand that you would like to reach out to a visitor even if the bot has already engaged the visitor. This is one of the feature we're already working on and it will be available soon. We'd also like to let you know that point 2 can be achieved easily. You do not require multiple bots for a brand and you can deploy a single bot and use the criteria router block to make the bot work differently for each criteria/visitors. Also, you can deploy multiple bots in the same brand and to know how you can reach out to support@zohosalesiq.com.

## Frequently asked questions about Zoho SalesIQ

### What does Zoho SalesIQ do?

Zoho SalesIQ is a comprehensive platform that integrates live chat, website visitor tracking, and analytics. It helps businesses engage with their website visitors in real-time, understand their behavior, and convert them into paying customers.

### What are the key features of Zoho SalesIQ?

Key features include knowing who is on your website, enabling live chat, sending proactive chat invitations, collecting feedback, real-time chat translation in over 25 languages, capturing visitor lists, and lead scoring to identify potential buyers.

### How much does Zoho SalesIQ cost?

Zoho SalesIQ offers three subscription plans: Basic, Professional, and Enterprise, with monthly and yearly payment options. Pricing varies based on the number of operators and features included, starting from $10 per operator per month for the Basic plan.

### Is Zoho SalesIQ compatible with my website?

Yes, setting up Zoho SalesIQ on your website is designed to be simple, taking about 5 minutes. It involves copying and pasting a snippet of code onto your website, making it compatible with most web platforms.

### How can Zoho SalesIQ help my business?

It helps businesses improve sales and customer service by allowing instant communication with website visitors. Proactive engagement and lead scoring can help identify and nurture potential customers, ultimately driving conversions and business growth.

## Version history (last 5 releases)

### 2.10.25 — 2026-08-12

Miscellaneous bug fixes and performance improvements.

### 2.10.24 — 2026-07-23

Miscellaneous bug fixes and performance improvements.

### 2.10.23 — 2026-06-30

Miscellaneous bug fixes and performance improvements.

### 2.10.22 — 2026-06-23

Stay in sync across Zoho apps

Your status now syncs across Zoho products, giving your team a consistent, real-time view of your availability.
We’ve introduced a new ‘Break’ status, making it easy for operators to let teammates know when they’re temporarily unavailable.

Miscellaneous bug fixes and improvements.

### 2.10.21 — 2026-06-12

Miscellaneous bug fixes and performance improvements.

## Apps similar to Zoho SalesIQ

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [LiveChat - Support & Sell](https://appshunter.io/ios/app/livechat-support-and-sell/id1512395470) | 4.3 (110) | Free | Business |
| [Chatway Live Chat & AI Chatbot](https://appshunter.io/ios/app/chatway-live-chat-and-ai-chatbot/id6449775006) | 4.9 (276) | Free | Business |
| [Smartsupp](https://appshunter.io/ios/app/smartsupp/id1258723897) | 4.1 (143) | Free | Business |
| [Tawk.to](https://appshunter.io/ios/app/tawkto/id907458277) | 3.7 (208) | Free | Business |
| [Tidio](https://appshunter.io/ios/app/tidio/id916822567) | 4.8 (4,771) | Free | Business |
| [Crisp](https://appshunter.io/ios/app/crisp/id1085770229) | 4.4 (516) | Free | Business |

## More apps by Zoho Corporation

- [Zoho Docs](https://appshunter.io/ios/app/zoho-docs/id388384804)
- [Zoho Invoice Maker App](https://appshunter.io/ios/app/zoho-invoice-maker-app/id413017364)
- [Zoho CRM - Sales & Marketing](https://appshunter.io/ios/app/zoho-crm-sales-and-marketing/id444908810)
- [ServiceDesk Plus \| On-premises](https://appshunter.io/ios/app/servicedesk-plus-on-premises/id460035266)
- [ManageEngine Ping Tool](https://appshunter.io/ios/app/manageengine-ping-tool/id460362949)
- [ServiceDesk Plus \| Cloud](https://appshunter.io/ios/app/servicedesk-plus-cloud/id496792710)

All apps by Zoho Corporation: https://appshunter.io/developer/388384807

## Related topics

[zoho bigin](https://appshunter.io/ios/topics/zoho-bigin) · [zoho crm analytics](https://appshunter.io/ios/topics/zoho-crm-analytics) · [mind tickle](https://appshunter.io/ios/topics/mind-tickle)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*