# Zoho Scanner – Scan Docs & PDF — user reviews

> 83 indexed App Store user reviews of Zoho Scanner by Zoho Corporation, rated 4.40/5 from 89 ratings.

- Source: https://appshunter.io/ios/app/zoho-scanner-scan-docs-and-pdf/id640904561/reviews
- App overview in markdown: https://appshunter.io/ios/app/zoho-scanner-scan-docs-and-pdf/id640904561.md
- Rating breakdown: 5★ 71 · 4★ 2 · 3★ 3 · 2★ 5 · 1★ 8

## Newest reviews (14 of 83)

### 4/5 — Not Work-!-

*2026-01-21*

Not Work-!-
iPhone 11, iOS 16.7.1

**Developer response:** Hi there,
Sorry to hear that the app didn’t work for you. This isn’t the experience we want to deliver. Please make sure you’re using the latest version and try again.

If the issue continues, please reach out to support@zohoscanner.com
 with details — we’ll be glad to help.

### 4/5 — Can't use now

*2025-11-01*

I can't download or update the Zoho Scanner app from yesterday from app Store . it starts downloading but never completes. Already tried deleting and downloading again. Please see this

**Developer response:** Thanks for letting us know. This appears to be a temporary issue on the App Store side. Please try installing or updating the app again — it should work now.

If the problem persists, please reach out to us at support@zohoscanner.com
 and we’ll help you further.

### 2/5 — Why isn’t it working optimally?

*2025-10-08*

I downloaded the app and used a t for the first time … unlike the preview shown in the store, the app doesn’t show many features. I was unable to save the scanned document to any folder or to any other app or location … need improvements

**Developer response:** Hi there,
Thank you for sharing your feedback. We’re sorry for the trouble saving your scans — this isn’t the expected experience. We’ve improved saving and sharing options in recent updates, so please try the latest version.

If you still face issues, contact support@zohoscanner.com
 — we’ll be glad to help.

### 3/5 — Good Scan poor editing options

*2025-10-05*

I am shifting to Zoho from AdobeScan, though the scan feature is satisfactory, cropping the scanned page is having glitches. Also add “erase tool” in this app to simply clean unwanted section by white or page colour.

**Developer response:** Hi there,
Thank you for choosing Zoho Scanner and sharing detailed feedback. We’ve noted the cropping glitches and we’ve improved in recent updates, so please try the latest version.. We also appreciate your suggestion for an erase tool and will consider adding it in future updates.

If you need any help, please reach out to support@zohoscanner.com
 — we’ll be glad to assist you.

### 4/5 — It’s not too bad at all

*2024-10-27*

Issues with syncing occasionally pop up. 
Auto borders and recognition is not as good as some other apps.

### 5/5 — Scanner

*2024-07-09*

The best scanner program I have used. Thank you

### 5/5 — Very good app

*2024-06-18*

Very good app

### 5/5 — My Go-To Archival App

*2024-06-16*

Easily the best scanner app I’ve used and I’ve tried several in the past…wouldn’t give it up. Love how it keeps me organized in so few steps. A+

### 5/5 — Es gibt nichts besseres!

*2024-06-03*

Vertrauen Sie mir! Ich schreibe NIE Bewertungen.

### 5/5 — Such precision and ease!

*2024-03-17*

It’s simply easy to use. It positions itself so well. It allows me to edit effortlessly. The zoom option to stretch the doc across the outline of the image and the ability to share across different resolutions and file formats is super useful. Really love the app🤩

### 2/5 — Won’t scan 8x10 unless 4ft away

*2024-03-09, version 4.3*

The app is great but it’s scan setting need work. You have to put the documents in the floor to scan them. It defaults to a zoomed in camera and there’s to way to adjust. Unuseable.

### 2/5 — Won’t scan 8x10 unless 4ft away

*2024-02-15*

The app is great but it’s scan setting need work. You have to put the documents in the floor to scan them. It defaults to a zoomed in camera and there’s to way to adjust. Unuseable.

### 5/5 — Nice Application

*2024-01-18*

I am using this application quite often and I was able to easily navigate the settings and able to transfer files swiftly.

### 5/5 — Best out of rest

*2024-01-17*

I have tried so many apps to scan but most of them steel our precious data and sent to their cloud storage specially located in Communist China.
This is an app which I tested and trusted most and found no betrayal of data breach and data leak in any ways.
I recommend it strongly to those people who concern about their freedom and privacy.
✌🏼

## Most critical reviews (10 lowest-rated)

### 1/5 — Geniale App … wenn die Suche wieder ginge

*2026-07-05*

Update 07/2026: 
seit einigen Monaten funktioniert die Suche nicht mehr. Leider gab es auf meine Anmerkung aus der App heraus keine Reaktion. Ohne eine funktionierende Suche mit OCR ist eine Sammlung von eingescannten Dokumenten quasi nutzlos.
Bitte unbedingt den Fehler beheben, damit man wieder an seine Unterlagen rankommt!
Danke!

Update 2023: Bin total begeistert, entweder ist die App deutlich verbessert worden, oder ich hab endlich den Dreh raus :-) Ein großes Dankeschön an die Entwickler! Einscannen von Kassenbelegen geht nun quasi von alleine, kein manuelles Aufnehmen und anschließendes Zurechtschneiden mehr nötig, egal, wie lang der Beleg ist. Das geht super fix, die App erkennt den Beleg innerhalb 1- 2 Sekunden und ist auch dann beim Abspeichern sehr schnell. Die Volltext-Suche funktioniert auch sehr gut, allerdings nur aus der obersten Ordnerstruktur heraus, nicht innerhalb eines Unterordners.

### 1/5 — Compte obligatoire

*2026-02-09*

Je rédige cet avis car je suis très mécontent. D’après les conditions d’Apple, on est pas obligé de créer un compte pour pouvoir utiliser l’application. Ceci est respecté à moitié. En effet, faut se connecter pour importer un fichier. Ce qui est scandaleux. De plus on nous demande le numéro de téléphone ce qui n’a rien à voir avec l’application et qui n’est même pas important. Je déconseille fortement cette application, je vais en profiter pour le signaler à Apple pour non-respect des condition général.

**Developer response:** Bonjour,
Nous sommes désolés d’apprendre votre expérience et comprenons vos préoccupations. Zoho Scanner peut être utilisé sans créer de compte pour les fonctionnalités de base comme la numérisation. La connexion est requise uniquement pour certaines fonctionnalités, comme la synchronisation cloud ou l’importation depuis des services connectés.

Nous ne collectons pas d’informations inutilement, et les données demandées sont utilisées uniquement pour activer des fonctionnalités spécifiques.

Si vous avez besoin de précisions ou d’aide, veuillez nous contacter à support@zohoscanner.com
 — nous serons ravis de vous aider.

### 1/5 — Zoho Scanner App – Account Deletion Issue

*2025-10-28*

After installing and registering on this document scanner app, the initial experience seemed fine with its basic features working correctly. However, a serious problem arose when I tried to delete my account from within the app. Even though there is a clear option in the app for deleting an account, the deletion process does not work. No confirmation is received and the account remains active, despite repeated attempts.
This kind of behavior is suspicious and raises serious privacy concerns.

**Developer response:** Hi, We’re sorry to hear about the trouble you faced while trying to delete your account. The delete option in the app is intended to permanently remove your account and data, so this isn’t the expected behavior.

Please write to us at support@zohoscanner.com with your registered email address, and our team will help you resolve this promptly. We take your privacy and data security very seriously and will ensure this issue is addressed right away.

### 1/5 — Can’t see the age of my documents

*2024-07-02, version 4.3.1*

Very poor design.

### 1/5 — Not intuitive

*2024-06-10*

Just kept taking pictures even when I tried to stop it. Once pics taken couldn’t figure out what to do as I was only given two options cancel or done.

### 1/5 — App won’t open

*2024-04-27, version 4.3*

I have been trying to use the app but it crashes immediately. Maybe a flash warning is also necessary. 

Wish I could use it !

### 1/5 — Rarely recognizes Document to Scan

*2022-06-10*

Rarely recognizes Document to scan. More times than not, I will hold the camera over an obvious document or receipt (obvious meaning, it isn’t the same color as the background) and the app says it can’t find any document to scan. So, I usually have to just snap a picture and adjust the frame manually. I have a different and better scanning app that ALWAYS finds the document, so I know my expectations aren’t too high. There’s something wrong with this app. 

The only reason I keep using it is because it’s integrated with other Zoho apps…

### 1/5 — 闪退

*2021-11-23*

没搞懂

### 1/5 — Rausgeschmissenes Geld

*2021-02-23*

Bedienung fummelig, Scanleistung nur unter allerbesten Bedingungen gut, die Übersetzungsleistung ist mit Unterirdisch noch freundlich umschrieben. Die aber war der Hauptgrund für den Kauf. Kostenloses Testen des Übersetzens leider nicht möglich.  Schade ums Geld!

**Developer response:** Es tut uns leid, dass Sie sich solchen Herausforderungen stellen müssen. Es wäre toll, wenn Sie eine Mail an isupport@zohocorp.com senden könnten, damit wir dies als Chance nutzen und Ihnen entsprechend helfen können.

### 1/5 — Need to be better

*2020-04-09*

Needs some work. Mac OCR is wildly inaccurate to be a paid subscription which is only reason I downloaded- as soon as I found out I deleted the iOS app off my phone because there are other accurate OCR/documents apps that are either free or cost less for more features. I’m sure they will make progress soon though.

**Developer response:** Hi, we're sorry for the inconvenience. Please write to us at isupport@zohocorp.com with the language in which your documents are. This will help us to make our OCR better than the others. We would like to inform you that the Mac app and iOS app use different OCR techniques. We request you to scan the same document in the iOS app and see how the OCR quality is and write to us.

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing

*2025-11-04*

Literally the best scanner app i have used till date. Much much better than the iphone notes app scanner

### 5/5 — Best alternative for Adobe Scan

*2025-10-15, version 5.0.4*

Great app and no issues. Best alternative for Adobe Scan

### 5/5 — Needs more user friendly

*2025-10-12*

It should be more user friendly as like Microsoft Lens scanner file management, after scanning not as much user-friendly

### 5/5 — Works very well

*2025-08-28*

Didn't think these many features were available

### 5/5 — Great tool- saves time

*2025-08-18*

Get the job done quickly. Scam to pdf lightning fast. Send to computer quickly

### 5/5 — I thought I missed my scanner

*2025-07-26, version 4.4.1*

A doc saved, so easily!!

### 5/5 — Does the job neat and fast

*2025-04-09*

Fast scanning and several options for filters and quality. Excellent app

### 5/5 — Sleaze Free

*2024-10-30*

Worthy.  It does what it says it does.  No fee.  No ads.  No bait and switch.  It saves me so much time that I actually had to stop and write a review. If you’ve searched for a converter like this you know how much sleaze you have to clean off of you when searching online.  If you have found this gem of an app, Congratulations my friend!  You can now be both productive and sleaze free!  Thank you ZOHO.

### 5/5 — Works great!

*2024-10-03, version 4.4*

Works as advertised.

### 5/5 — So helpful!!!

*2024-08-13*

Great app, extremely efficient and precise.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
