# Zola - Wedding Planner — user reviews > 248 indexed App Store user reviews of Zola by Zola, Inc., rated 4.90/5 from 96,433 ratings. - Source: https://appshunter.io/ios/app/zola-wedding-planner/id852691916/reviews - App overview in markdown: https://appshunter.io/ios/app/zola-wedding-planner/id852691916.md - Rating breakdown: 5★ 90,870 · 4★ 4,024 · 3★ 789 · 2★ 224 · 1★ 526 ## What do users think of Zola? Overall sentiment: mixed **Pros** - 🚀 Easy to use - 🚀 Convenient all-in-one platform - 🚀 Helpful wedding planning features - 🚀 Beautiful wedding website - 🚀 Flexible registry options - 👍 Exceptional customer service **Cons** - 🐛 Glitches and technical issues - 🐛 Inconsistent registry updates - 🐛 Misleading pricing and hidden fees - 🐛 Poor communication and lack of transparency - 🐛 Unreliable shipping and delivery - 🐛 Difficult to redeem cash gifts **Commonly reported bugs** - App login issues and data loss - Inaccurate registry information - Compatibility problems with older devices - Delayed or missing gift deliveries **Most requested features** - Improved guest list management - Enhanced mobile app functionality - Better integration with external registries - Customizable website design options - Streamlined gift tracking and thank-you process ## Newest reviews (10 of 248) ### 2/5 — Do NOT use their registry *2026-08-23, version 44.3.0* Zolas website is fine and RSVP, guest list tracker, etc are all good but oh my gosh DO NOT use their registry. Infuriating and it is NOT user friendly for guests. I’m so dissatisfied with it and sad that i didn’t realize sooner. ### 3/5 — Not very user friendly! *2026-08-04, version 44.1.4* It’s frustrating to get the guests invites sent. I don’t like minimum registry requirement and you can’t just have your own cash fund. Just wish it was easier to navigate. The other frustrating thing is you have to have an apple to have the app But it’s nice to have everything in one place ### 2/5 — Linking registry *2026-08-03, version 44.1.4* Will not let me link Target registry. Says it’s linked but it is not. ### 2/5 — Doesn’t work! *2026-07-28, version 44.1.1* The moment the updates occurred app stopped working! ### 1/5 — Bug *2026-06-30, version 43.2.2* App isn’t working, kept saying something went wrong ### 1/5 — Seating chart is a scam *2026-06-28, version 43.2.2* That app has been fine but getting to the seating chart: It let me add all the tables I wanted and arranged them. Then, once I started adding guests, I got the option to “upgrade to premium to seat more than 15 guests”. Suck my dick Zola ✌🏼 ### 1/5 — Absolutely terrible *2026-06-23, version 43.2.1* This app makes every single task extremely difficult to manage. It is very difficult to edit anything, the registry items from Zola are all marked up at least %15 retail, transferring funds takes minimum 7 business days, it is hard for people to manage their RSVP’s and navigate the website. You’d be better off making a google form for guest list information and making an Amazon registry. Absolutely terrible ### 1/5 — Not Entirely FREE. For Real. *2026-06-23, version 43.2.1* “You have enough quotes and bills to handle for your wedding, so we made Zola entirely FREE. For real.” -Zola Claiming the app is entirely free and then charging to make a seating chart is wild ### 1/5 — Problems with verification to withdraw funds *2026-06-18, version 43.2.0* I want to withdraw money from Zola but no matter what documentation I provide it keeps not withdrawing. It’s been 2 months. ### 2/5 — check your RSVP’s *2026-06-06, version 43.2.0* Double and triple check your rsvps against your guest list. Several people weren’t on the list to rsvp and were unable to even though they were on our guest list. Oh and your packages might end up at your closest ups drop off/pick up points instead of your home, we received them at CVS after they called me to tell me I had nine packages there that were going to be sent back unless I pick them up that day because they had been there for so long ## Most critical reviews (10 lowest-rated) ### 1/5 — Seating Chart *2026-08-18, version 44.2.0* Could only seat 15 guests on the seating chart. Was the only real benefit of the app vs the website and they make you pay to seat more than 15 guests. Was not advertised as such. ### 1/5 — Missing addresses *2026-08-12, version 44.1.5* They only printed addresses for about 30% of my guests and the rest are blank so we have to hand write them and have them look terrible. ### 1/5 — Regret *2026-08-11, version 44.1.5* Zola made us wait for the funds to process in the cash fund then another ten days for it to become available. Don't use Zola ### 1/5 — Not Ideal *2026-08-11, version 44.1.5* Much better products exist that do not push political beliefs on you, would recommend those. ### 1/5 — Premium just to use seating chart? *2026-08-03, version 44.1.4* Pay to add use the seating chart feature? Are you kidding? Just use a pen and paper, don’t waste your time or money. ### 1/5 — Help me out! *2026-08-01, version 44.1.3* My fiance isn’t able to use this app on android. Total bummer! ### 1/5 — Unreliable *2026-07-17, version 43.4.0* I ordered stationary samples for wedding invitations 2 times. They took forever to arrive and the shipping tracking was never accurate. When it finally arrived, the paper was beautiful but this is too important to take chances on. The customer service team is a joke. They are unhelpful at best. While placing my wedding, I used other websites at the same time and Zola was the worst. The features and organization are lacking. Try something else. ### 1/5 — Find Another Planner - do not go here! *2026-07-05, version 43.3.2* This has been absolute torture using Zola. Where to start? All their “help” is about registry and vendors, their focus is not helping you keep track of guests or preparing invitations. For the invitations, I could not change the fonts for the envelopes, could not find where to edit a typo at the top of the website (it wasn’t in heading or banner) but in settings. Trying to enter meal options for RSVP replies requires going into two different pages, and there is no welcome to the RSVP page when guests find your website. Then you have the issue of adding guests. So I downloaded their template, adjusted the column widths so I could read what I was typing, saved the excel file in their requested format and tried to upload my list - but it failed! Time and again, it would not load! So I manually entered the names and details of all my guests. When I went to review the pre addressed envelopes to send the invitations, they were a disaster and those had to be manually corrected. If I was not so far down the line, I would scrap Zola and find another provider. I am praying my guests can rsvp and that Zola can give me accurate headcounts, names and menu choices. I did not need a registry, partners or other things they try to sell you. Trying to work with my partner, we cannot work individually because they want to send an email confirmation to the main party to let you into your own account. So when he is 3 hours away in a different time zone, I can’t get into our wedding because they send him a code to enter via email. Zola is a nightmare and not user friendly. Delete and look elsewhere. ### 1/5 — I’m so frustrated *2026-07-04, version 43.3.2* I have been emailing Zola for days because after having issues for the past year planning my wedding, now I can’t even properly use the guest messaging feature I’ve paid for.i can’t even press recipients without an error coming up. When they responded, it was AI because twice I explained the situation and they said: what message did you send and to who in a whole thing. I told them I can’t even pick a person to send a message to.. I honestly don’t know if half my reminder messages went to everyone during the past year and some people would know about things and some wouldn’t. ALSO they definitely bought ratings recently because I saw it last week and it was 2 or 3 stars.. should have screenshotted. One last thing because I’m so annoyed.. they don’t have a call number and are hiding behind the AI answering their emails. ### 1/5 — SUPPORT NEEDED *2026-06-30, version 43.2.2* The app has been randomly kicking me out. I can no longer use the app to login. It just says contact support from more help but I’ve contacted you, but I’ve heard nothing from anyone. I can’t login anymore. My website is now down. All the pictures I uploaded are gone. Your registry is live, but I’m not using your registry. Everything has been sabotage. I am less than 90 days out for my wedding and I really need access to this because I put everything on your site without this, I am literally dead in the water. I need someone to respond. ## Most praised reviews (10 highest-rated) ### 5/5 — Be your own wedding planner! *2026-08-24, version 44.3.0* Zola made it so easy for me to plan my own wedding and stay organized. I hosted a two event wedding with totally different needs and guest lists and was able to stay organized and on track during my wedding planning process ### 5/5 — Zola Wedding Planning *2026-08-21, version 44.3.0* Zola has been really helpful for registry, website, and seating chart. I do work the registry paired better some items on amazon have never appeared on Zola. ### 5/5 — Great app *2026-08-18, version 44.2.0* The app is easy to use and convenient for when I don’t want to use my laptop. Minimal to no glitches. ### 5/5 — Small wedding *2026-08-01, version 44.1.3* Great site for keeping track of registry and countdown. I had a small wedding and I didn’t need most of the amenities on the app. So i did not get to utilize most of them however site and app are on the easier side to navigate. What I didn’t like was the constant vendor notifications. I didn’t need that are of the app and I wish I could have turned that off. Could be slightly easier to use or customize for smaller weddings. But over all a good app. ### 5/5 — Wedding Planning *2026-08-01, version 44.1.3* 10/10 highly recommend made everything easy for us! ### 5/5 — Gold Standard Wedding App *2026-07-25, version 44.1.1* the contact collector and ability to download that info to excel or google sheets was immensely useful to me in sending save the dates and invites. that alone is 5/5 AND I love my wedding website. Endless customization ability and user friendly builder tools. I did not use every feature of Zola, for example didn't use for a prenup, honeymoon nor a reception dress. ### 5/5 — Wedding Site Made Easy *2026-06-23, version 43.2.1* My friend used this site for her wedding and highly recommend. It did not disappoint and made everything so easy for us. ### 5/5 — Easiest app *2026-06-18, version 43.2.0* Amazingly easy to plan my wedding with Zola. So convenient. Loved it ### 5/5 — Truly was the best thing for my wedding *2026-06-04, version 43.2.0* This app has it all, and I mean it. It’s not perfect by any means, but honestly, most apps aren’t. But this one helped me plan a flawless wedding, and did everything I needed to do. Highly recommend, because everything is in one place! ### 5/5 — Does Zola planning for your wedding? *2026-06-01, version 43.0.0* Zola makes planning our wedding so simple and easy thank you Zola --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*