# Zone ZHF — user reviews

> 13 indexed App Store user reviews of Zone ZHF by Smart Health Clubs, rated 4.90/5 from 829 ratings.

- Source: https://appshunter.io/ios/app/zone-zhf/id1543116695/reviews
- App overview in markdown: https://appshunter.io/ios/app/zone-zhf/id1543116695.md
- Rating breakdown: 5★ 769 · 4★ 37 · 3★ 8 · 2★ 1 · 1★ 14

## What do users think of Zone ZHF?

Overall sentiment: positive

**Pros**

- 👍 Friendly and welcoming staff
- 💪 Excellent equipment variety and technology
- 🎯 Supportive personal trainers
- 🏋️ Great gym atmosphere and vibe
- 📱 Functional app for gym management
- 💰 Competitive pricing
- 🎪 Diverse group exercise classes
- 🌟 Non-judgmental community

**Cons**

- 🐛 Login and account authentication issues
- 🎨 Poor app UI/UX design
- 👥 Staff management concerns
- 💼 Low employee compensation

**Commonly reported bugs**

- Login kicks out users despite valid account
- Account creation not functional in app
- Session authentication failures

**Most requested features**

- Increase Silver Sneakers class availability and capacity
- Improve app account creation interface

## Most critical reviews (10 lowest-rated)

### 1/5 — Tighten up.

*2025-01-11*

Terrible gym -blond bimbo Tracy energy is that of a deviant semi confused individual- I feel bad .  Also butch lesbian brode working smoothie bar needs to get a man in here life to knock her back into equilibrium . Gyms are terrible business Tracy sorry I don’t think it’s fiscally responsible for you to run a businesss  in particular a health and wellness organization work on your mental healh. I’ll pray for you . Also pay plan for trainers and employees is slave wages . I made more in 7th grade working than some of those poor soles make . That’s why they can’t retain employees and must hire the left behind of society which someone saves a little bit of face . I love felons and they deserve 2nd chances and a kick back for your organization .

### 1/5 — Wont let me login

*2021-05-26*

Everytime i select which wing i go to an login it kicks me out an tells me i dont have an account even tho i signed up today

### 1/5 — Apps terrible

*2021-01-28*

There isn’t even a spot to make an account lol plus the coloring and everything look horrible compared to the old app what was the point of switching?

### 5/5 — Best Gym in Ocala - Easily

*2026-03-19*

Born and raised in Ocala, been to every gym that has been in this building and Zone outshines them all by far. Excellent prices given how much is offered, and great staff to go with it.

### 5/5 — Awesome!

*2026-01-27*

My personal trainer Diana is amazing, she supports me in achieving my goals. All the staff and coaches are super friendly and welcoming, making you feel comfortable with everything Zone has to offer. High recommend.

### 5/5 — Great App & Great Gym

*2025-01-18*

Great App for a great gym, I’ve been lifting for about 10 years and have been to many gyms as I traveled around the US in the military and personal life, and Zone is forever one of my favorite gyms. The gym has a variety of equipment and technology (this app) that matches or beats all local spots, but also has a better overall “personality” to it than a franchise gym.

### 5/5 — The Zone

*2024-11-21*

Debbie and Trish are the best! The Zone West needs to add more Silver Sneakers classes. Often you can't get in even registering 24 hours in advance. All the slots are filled within one minute of the 24 hour pre registration.

### 5/5 — Zumba

*2024-11-11*

Great class. Love it. Instructor is great

### 5/5 — The best

*2024-08-30*

Gym in town

### 5/5 — Celine’s Classes

*2024-06-28*

She is so inspirational and a great motivator Hate when I have too miss her classes

## Most praised reviews (3 highest-rated)

### 5/5 — Great Spot w/ Great People

*2023-11-19*

The app is great and the gym is my favorite gym in Ocala. Great vibe and no judgy feelings from anyone.

### 5/5 — Love, love, love

*2022-06-15*

Everyone is so nice and there are plenty of group exercise classes suitable for all ages and suitable for where you are in your fitness journey.

### 5/5 — GODLY

*2021-06-18*

BEST GYM IN THE WORLD

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*