# Zonka Feedback-Surveys, Kiosk — Offline Survey, Feedback Forms

> Business survey and feedback collection tool for offline and multi-channel use. (iPhone/iPad app by Classic Informatics Private Limited.)

- Source: https://appshunter.io/ios/app/zonka-feedback-surveys-kiosk/id893136883 (this page in markdown: same URL + `.md`)
- Developer: [Classic Informatics Private Limited](https://appshunter.io/developer/398975170)
- Category: Business, Utilities
- Price: Free with in-app purchases
- Rating: 5.00/5 from 1 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 77 MB
- Languages: American English, Afrikaans, Arabic, Azerbaijani, Bangla, Bulgarian, Burmese, Croatian, Czech, Danish and 41 more
- Released: 2014-07-13
- Data updated: 2026-06-01
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/zonka-feedback-surveys-kiosk/id893136883/reviews.md

## What is Zonka Feedback?

Revolutionizing Customer Feedback Collection with Zonka Feedback & Surveys: The Ultimate Survey App & Feedback Tool

Zonka Feedback & Surveys is at the forefront of modern survey apps, survey software, & survey tools, revolutionizing how businesses collect customer feedback and conduct surveys. It supports a wide range of devices and channels, including Apple devices, tablets, iPads, mobile phones, touchscreen kiosks, & web-based surveys. Works offline without the Internet.
Easily design surveys & feedback forms using the app, get detailed graphical reports, instant alerts, & notifications. Use Industry standards like Net Promoter Score (NPS) surveys & Customer Effort Score (CES).

Zonka Feedback Survey Platform: Use Cases
1. Kiosk Surveys Setup: Seamlessly set up surveys as kiosks to gather feedback from visitors, shoppers, & guests at airports, malls, or other public spaces
2. Offline Surveys & Feedback: Zonka Feedback facilitates capturing feedback even without internet connectivity, ensuring uninterrupted data collection, even in remote areas or washrooms
3. Customer Service Feedback: Collect feedback from customers, guests, & visitors in real-time through multiple channels like live chat or ticketing systems
4. Patient Satisfaction, Employee, Visitor, & Customer Satisfaction Surveys: Understand the pulse of your stakeholders, be it patients in a healthcare facility, employees in an organization, or customers visiting your store or website
5. NPS Surveys, CES Surveys: Implement Net Promoter Score & Customer Effort Score surveys to measure customer loyalty & ease of interaction during facility inspections, audits, or deliveries
6. Event Surveys: Capture feedback & insights from participants at events, trade shows, or exhibitions to improve future experiences
7. Market Research & Product Surveys: Conduct in-depth surveys to understand your audience better & gain valuable insights into your customers' preferences
8. Emoticon & Smiley Surveys: Utilize visual cues like smiley faces, likert scales, happy-or-not, 5-star, or 1-to-10 ratings to understand customer emotions
9. Multi-Channel Surveys: Distribute surveys through various channels, such as iPad, Email, SMS, & Online Surveys, ensuring wider reach and enhanced data collection during logistics, incidents, or installations
10. Multi-Lingual Surveys: Break language barriers & capture feedback in multiple languages to cater to diverse audiences & ensure effective communication
11. Enterprise-Grade, Designed for Chains: Manage multiple locations with ease. Foster collaboration with Comparative Reports

Create Surveys Using Zonka Feedback
1. Sign up and Log In: Create a free account on the Zonka Feedback website and access the dashboard
2. Choose Survey Type: Select from various survey templates, including customer satisfaction, event feedback, & employee engagement
3. Design Your Survey: Customize the survey with branding elements, multiple question types, & interactive features
4. Add Graphical Emoticons & Likert Scales: Make the survey more engaging using emoticons & likert
5. Distribute Your Survey: Reach respondents through web, email, SMS, & QR codes
6. Analyze Survey Responses: Access comprehensive reports for holistic insights
7. Take Action: Convert feedback into actionable tasks to improve customer experience promptly. Automate responses for efficient customer support
Zonka Feedback's survey app, survey software, & feedback tool covers VoC & unlocks customer feedback potential. Perfect for healthcare providers, retail outlets, SaaS companies, financial institution, B2B or B2C enterprises, educational institutions, clinics, hospitals, malls, salons, spas, gyms.
Terms of Use - https://www.zonkafeedback.com/terms-of-use/

## Key features

- Offline survey collection
- Kiosk survey setup
- NPS and CES surveys
- Graphical reports and alerts
- Multi-channel distribution
- Multi-lingual surveys
- Enterprise-grade management

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Starter Yearly Plan | $499.99 | per year |
| Professional Yearly Plan | $999.99 | per year |
| Advanced Yearly Plan | $699.99 | per year |
| Max Yearly Plan | $999.99 | per year |


## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/zonka-feedback-surveys-kiosk/id893136883/reviews.md

### 5/5 — Super feedback app

*2023-04-25, version 4.40*

I've been using Zonka Feedback for running different surveys for capturing data and collecting feedback over the past few years and I must say it's pretty amazing and easy to use. The offline surveys work seamlessly well and I'm able to get real time reports and analytics on the platform dashboard on web. Highly recommend it if you're looking for taking feedback on field, or in store. 

What I love - ability to set it up as kiosk - which makes it great for use in events and exhibitions without someone manning the tablet all the time.

### 5/5 — Excellent App for Surveys

*2022-01-03, version 4.23*

The app is very easy to configure and use. Good amount of templates on offer.

## Frequently asked questions about Zonka Feedback

### What is Zonka Feedback?

Zonka Feedback is a business tool designed for collecting customer feedback through surveys. It offers features like offline data collection, kiosk setups, and multi-channel distribution to gather insights from customers, employees, and visitors.

### Can Zonka Feedback be used offline?

Yes, Zonka Feedback is designed to work offline, allowing you to collect feedback even in areas with no internet connectivity. This ensures uninterrupted data collection for your business.

### What types of surveys does Zonka Feedback support?

Zonka Feedback supports industry-standard surveys like Net Promoter Score (NPS) and Customer Effort Score (CES). It also offers emoticon and smiley surveys, as well as customizable templates for various use cases.

### How does Zonka Feedback help businesses manage feedback?

The platform provides detailed graphical reports and instant alerts to help businesses understand customer sentiment. It also offers enterprise-grade management features for chains, enabling comparative reports across multiple locations.

### What devices are supported by Zonka Feedback?

Zonka Feedback supports a wide range of devices, including iPhones, iPads, and iPods. It can also be used on tablets, mobile phones, and touchscreen kiosks, as well as through web-based surveys.

### Does Zonka Feedback have ads?

No, Zonka Feedback is ad-free, providing an uninterrupted experience for both businesses and their customers when collecting feedback.

### What are the subscription plans for Zonka Feedback?

Zonka Feedback offers several yearly subscription plans, including Starter ($499.99/P1Y), Advanced ($699.99/P1Y), Professional ($999.99/P1Y), and Max ($999.99/P1Y), catering to different business needs.

### How often is Zonka Feedback updated?

The latest version of Zonka Feedback is 4.64, and it was last updated on May 23, 2025. This indicates regular updates to improve functionality and reliability.

## Version history (last 5 releases)

### 4.64 — 2025-05-23

- Support for Slovenian language.

### 4.63 — 2025-04-29

- Support for Indian region.

### 4.62 — 2025-01-22

-Performance Improvements and Bug fixes.

### 4.61 — 2025-01-14

-Performance Improvements and Bug fixes.

### 4.60 — 2024-12-05

-Performance Improvements and Bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*