# Zoo by Chewy - Pet Community — user reviews > 148 indexed App Store user reviews of Zoo by Chewy by Chewy, Inc., rated 4.70/5 from 1,800 ratings. - Source: https://appshunter.io/ios/app/zoo-by-chewy-pet-community/id1275244162/reviews - App overview in markdown: https://appshunter.io/ios/app/zoo-by-chewy-pet-community/id1275244162.md - Rating breakdown: 5★ 1,502 · 4★ 150 · 3★ 51 · 2★ 24 · 1★ 73 ## What do users think of Zoo by Chewy? Overall sentiment: positive **Pros** - 👍 Great community - 🤩 Amazing app - 🧡 Positive and friendly - 🎨 Fun and engaging - 📸 Great for sharing pet photos - 🏆 Fun challenges and contests **Cons** - 🐛 Glitchy and slow at times - 🔒 Issues with account access/deletion - 🤔 Moderator bias and inconsistency - 💬 Drama and negativity in the community **Commonly reported bugs** - Login issues and account lockouts - Posting and interaction problems - Inconsistent app performance **Most requested features** - Live streaming for pets - Ability to add multiple pet profiles - Improved search and discovery features - Notification settings improvements ## Newest reviews (17 of 148) ### 2/5 — Doesn’t work *2025-09-16, version 7.18.0* I have iOS 26 and it doesn’t let me like or click on any post ### 3/5 — I got my account blocked *2025-06-25, version 7.17.2* I was having fun until I realized that I had to login in so I thought it was a bug I until I realized I got blocked like they also said they would send a email or something to unblock it so I go on my email it’s not there. ### 3/5 — Community is great depending on the people, but the moderators are typically bad. *2025-03-25* Currently being Cyber bullied on here and decided to finally speak up, but they deleted my posts. One of the mods sent me a message saying that “Saying you “hate” someone isn’t allowed” yet they say nothing when derogatory slurs are used. I replied with my side of the issue and got ignored. They then deleted my two posts, where I said that it was hurtful of the person who was/is bullying me, but did the bully’s posts get deleted? No idea. Keep in mind, the only bad thing I’ve said about the bully is that they’re a liar and that I hate them now. (Making up lies abt me currently & treated me like dirt in the past.) On another note, I’ve had the app for a year and have made amazing friends, but obliviously not everyone is amazing on there. **Developer response:** Thank you for your review, pal. Per our Community Guidelines, we do remove any and all posts/comments containing derogatory slurs, drama, bullying, and hateful language. We ask users on The Zoo to speak with respect and kindness at all times. If you have any questions or would like to report another user, please feel free to reach out to our Support team at support@thezoobychewy.com with details. Thank you. ### 5/5 — Amazing app *2025-03-16, version 7.17.0* Super great app, no hate, perfect. Make sure to follow @therealteddy ### 5/5 — awesome app for pets *2025-03-03, version 7.17.0* it’s a great app for pets and you don’t even have to show your face to get likes. easy account growth unlike yt. i like how you can have multiple pet profiles under one account. cool app anyway ### 5/5 — Amazingggggg *2025-03-02, version 7.17.0* Love this app! I am @sam_the_cat! ### 5/5 — Incredible! I 100% recommend for pet owners! *2025-03-02* This app has, to be totally honest, changed my life around for the better. Everyone on it is so helpful and kind and supportive, everyone has the cutest pets! I’ve met some of my best friends on here. The weekend showcases are really fun, but the zootivities are even better! I love how they took the app user’s ideas into consideration and it makes it all the better. The moderators are super fun and engaged with the community too! Thank you chewey and everyone on the app for helping make an enjoyable and incredible community! **Developer response:** Thank you for all your kind words, pal! We are so thankful to have such a wonderful community. 🧡 ### 5/5 — Incredible app *2025-03-01, version 7.17.0* I’ve been on the Zoo for 2 years and this app is so awesome, their is some issues with logging in every once in a while but the team on the app fixes them as soon as they, it’s truly amazing awesome people, and people to share information about pets ### 5/5 — Incredible app perfect social media for pets *2025-01-21, version 7.17.0* I got this app thinking it was going to be slow and nobody was going to be on it but to my surprise, there was a bunch of people on it and it is very secure and safe. I like how you can make multiple accounts for your pets, if you have more than one pet and everybody is so positive and nice I love this app ### 3/5 — My account got deleted *2024-12-31, version 7.17.0* This app was good until I woke up and went to see how the event is going and then it said I had to make a new account😭 ### 5/5 — New features! *2024-12-02, version 7.17.0* This is my favourite app! The community is really nice! But I wouldn't enjoy if you added a live feature where you could go live and share your screen! ### 4/5 — Good app but one problem *2024-11-03, version 7.10.4* I love this app however it keeps telling me to update to the newer version of the app, so I click update but then it just takes me back to the App Store and I can’t update. If anyone knows what to do, please let me know because now I can’t go on ZooPix! ### 5/5 — Amazing *2024-11-02, version 7.17.0* Great app you should get it ### 5/5 — Best social ever *2024-10-25, version 7.17.0* Cats ### 3/5 — South America *2024-10-24, version 7.17.0* In my opinion, this app is super good, but they don’t allow me to make an account because I’m in South America ### 4/5 — It was so good but I got kicked off???? *2024-09-23, version 7.15.0* I made a account and it was such a good app and then I tried to open it and it told me to make a account or sign in to a account and now I can’t get into it because I forgot my password I don’t know how to get back in! Please help me!!!! ### 5/5 — AMAZING!!! *2024-09-11, version 7.14.6* I just wanted to write on here how AMAZING THIS APP IS!!! Ever since the day I join, I have loved this app!! I’ve made so many new friends and seen so many cute pets and my cat has made many friends too! Keep up the GREAT WORK!! 🫶 -moose.isnt.a.moose ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrid *2025-07-27, version 7.17.3* Banned for supposed homophobia i didnt do anything homophobic and I cannot get any moderaters to respond back to my emails ### 1/5 — Horrid *2025-05-29, version 7.17.2* First off everyone is nosy and rude. Second I have been cussed out many times. THIRD I was banned for no reason and The Zoo will not answer me back. ### 1/5 — Why? *2024-10-13, version 7.17.0* Zoo my account got banned for some reason, my account name was Shadow_the_banana but I have never hated on anybody so why am I banned? I tried several times to log back in but it won’t let me please idk what happened but it’s happened before and I’ve been able to get back in but now I can’t please fix this ### 1/5 — Logging in *2024-06-04, version 7.14.2* Hey so I love the zoo but this is the SECOND time that I have gotten kicked out of the app and haven’t been able to get back in I’ve tried so much. It’s been very annoying I would normally give five stars but welp. ### 1/5 — BRING BACK PET SHOW *2024-03-01, version 7.13.33* The pet shows are gone and we need them back! Please bring them back🥲 ### 1/5 — WE NEED PET SHOWS *2024-03-01, version 7.13.33* The zoo is fun and all but let’s be real, it’s not fun without PS’s. The app is good to make friends but without the pet shows I can’t enjoy the app. Many users have left and I’m going to. It doesnt make sense to me to of removed them since August and haven’t brought them back. I can’t seem to stay active without rushing on at 3PM and entering to try and be first. So I’ll be deleting the app because I don’t find it as enjoyable without them. ### 1/5 — Bad customer service! *2024-02-28, version 7.13.33* This app is awful. I have two accounts that I want to get back into my ownership and these people won’t help me at all. They won’t even tell me the emails to MY accounts due to “privacy” or something. I know the passwords but they were my old emails that I can’t remember. These accounts contain photos of my now dead cat that I want back. They told me to just go on a new account and screen shot them. but due to the fact that one of the accounts is privated I can’t do that because I’m logged out of the account and if an account is private the owner of it has to approve a follow. So I’ll never get the photos back. Thanks a lot. ### 1/5 — It deleted my account! *2024-02-23, version 7.13.32* I had my account for one day and posted a picture of my dog and on the exact same day I go to check if my post got any likes and see that my account is gone! What did I do!? ### 1/5 — honestly kind of broken app *2024-01-12, version 7.13.28* it’s an okay app if you don’t mind the risk of possibly losing your account and having to start all over because you can’t seem to get it back. ### 1/5 — Glitchy and not safe app🫠 *2023-12-29, version 7.13.27* It was going well but then a 40 y pet owner later sent me a chat on the zoo chat feature. It was just creepy and weird and Im just 19 y old pet owner getting messaged by an older person is just weird. I dont like that other people can message you i know you can have it turned off. Its also very glitchy and not the best. ## Most praised reviews (10 highest-rated) ### 5/5 — Get it or else! (Just kidding! But seriously!) *2025-12-15, version 7.18.2* I joined a year ago in 2024 and I love it! The community is great and I totally recommend for any pet lover, bored person, or anyone who wants to party! Thank you Chewy for making this experience great! ### 5/5 — Great App *2025-09-30, version 7.18.2* This app is like social media for cats, dogs, etc!! I used to use this app alot and i mostly just drew other people's pets for fun! My cat charlie was loved on here, yet i deleted the app and lost the account so i might not be able to use it buttt my account was charliethecutest i believe.. ### 5/5 — I love this app *2025-09-28, version 7.18.2* Amazing app, so many people here, and they all nice, Added on 9/28/25; I actually hosted a weekend showcase around the time of my bday(the rng is crazy), the community is amazing, almost at 200 follows :D Edit: They didn’t leave they back, YAY ### 5/5 — Great app, amazing community! *2025-08-10, version 7.17.3* @daisy6 here. I’ve been using this app since January, and so far I’ve encountered little to no problems! This is a social media app, so one of the most important things is the community. In the 6-7 months I’ve been on here, I had only great interactions with people. I really like the challenges and how an ordinary person could host one. Tbh I wouldn’t want to host, but still nice that the opportunity is there. ### 5/5 — I love this app *2025-07-13, version 7.17.2* Amazing app, so many people here, and they all nice, sadly my first follower is leaving 😭😭😭 ### 5/5 — 5 STARS ⭐️⭐️⭐️⭐️⭐️ *2025-06-23, version 7.17.2* This app is very cute! It also is a very fun concept and it’s fun just to post a few things every day and hope to make someone’s day! It’s very cool that you can look at other peoples pet pictures! I love this app! ### 5/5 — idk *2025-06-23, version 7.17.2* Very very fun app, I've made a lot of friends even though I've only been on here for about 7 months. It's very nice how you can have private accounts which is very useful if you just want to do something like store photos of your old pets so you don't lose them. I feel like it'd be very nice if you could put up to ten photos instead of five but it's still very nice <3. ### 5/5 — AMAZING APP *2025-06-23, version 7.17.2* this app is great!! i love posting my pets on it and it has a great community. the only thing i would add is live streams! i feel like that would be a SUPER fun thing to do. i’ve made many friends on the wonderful app, and it would be awesome to hang with my pets and be able to chat with my followers live!! please take this into consideration. if you are interested in learning more about this idea and wish to get in contact (via zoo chat) my user is @indiana_gaypawz ### 5/5 — AMAZING APP *2025-05-21, version 7.17.2* this app is great!! i love posting my pets on it and it has a great community. the only thing i would add is live streams! i feel like that would be a SUPER fun thing to do. i’ve made many friends on the wonderful app, and it would be awesome to hang with my pets and be able to chat with my followers live!! please take this into consideration. if you are interested in learning more about this idea and wish to get in contact (via zoo chat) my user is @indiana_stupidpawz ### 5/5 — Awesome app! *2025-04-14, version 7.17.2* Hi! @kali_the_lazy_lab here. I just wanna say that this app is AMAZING! I’ve made so many friends on The Zoo in just a few years, and hope to grow my following in the future. I love how moderators incorporate user ideas into the actual app, for example challenges and weekend showcases. I’ve never really had an app like that before! If you’re looking for a fun and engaging app to connect with other pet lovers near you, The Zoo by Chewy is the perfect app for you. Thanks, Zoo, I hope this app lasts a long time!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*