# Zoom by Ocado \| Food Delivery — Groceries delivered in 60 mins

> Speedy grocery delivery service with a wide selection of products. (iPhone/iPad app by Ocado Retail Ltd.)

- Source: https://appshunter.io/ios/app/zoom-by-ocado-food-delivery/id1447126432 (this page in markdown: same URL + `.md`)
- Developer: [Ocado Retail Ltd](https://appshunter.io/developer/319691484)
- Category: Shopping, Food & Drink
- Price: Free
- Rating: 4.80/5 from 78 App Store ratings · 116 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 109 MB
- Languages: American English
- Released: 2019-02-24
- Data updated: 2026-08-30
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/zoom-by-ocado-food-delivery/id1447126432/reviews.md

## What is Zoom by Ocado | Food Delivery?

Need groceries, like, right now? Try Zoom by Ocado – the speedy grocery service with a serious amount of choice. All your fave groceries and more delivered in under 60 mins. (Parts of East and West London only.)* Download the app today, shop from your phone and we’ll be with you in no time. Because everything’s better faster. Ok not everything. But grocery shopping? Abso-zoomin-lutely. 

GET EVERYTHING YOU WANT
You’ll find thousands and thousands of products to choose from. Including the best from M&S, Ocado and all the brands you love. 
Need fresh fruit & veg? We’ve got you. Dinner for tonight? Done. Emergency cleaning supplies? Boom. 
Plus there’s Meal Deals, snacks, drinks, booze**, health & beauty products, baby products, the lot. All just a few clicks away.

EXACTLY WHEN YOU WANT IT
Get your food shop zoomed to your door in under 60 mins, or for later that day at a time that suits you. 
No more supermarket queues, no more last-minute dashes to the shops. Just Zoom it and let the shops dash to you. 

FOOD SHOP YOUR WAY
Use us for your big shops, little shops or just a cheeky top-up. Whatever tickles your pickle (we sell pickles too btw).

M&S FAVES 
Did we mention M&S? Well, we’re the only place you can get your M&S Food shop delivered right to your door in under an hour. Nuff said.

NO FUSS
Minimum spend is just £15, delivery starts at £1.49 and that’s it. 

AWESOME DEALS & VOUCHERS
Love a good bargain? Download the Zoom by Ocado App and every week you’ll find tons of great deals and promotions. Plus, keep your eyes peeled for a whole host of personalised app-only offers in the ‘Your vouchers’ section when you check out.

DELIVERY GUARANTEE
We’re serious about getting your groceries delivered to you in 60 mins or less. If we’re more than 5 mins late, we’ll refund your delivery fee.

HOW TO PAY
We accept all major credit and debit cards plus Apple Pay and PayPal.

SHOPPED WITH OCADO BEFORE? 
Just log in with your Ocado email and password. You’ll even be able to see your Ocado Favourites on Zoom.

* Zoom by Ocado is currently available in selected areas of London, including:- 
West London: Hammersmith, Ealing, Acton, Kew, Shepherd's Bush, Chiswick, Brentford, West Kensington and West Ealing. 
East London: Hackney, Bethnal Green, Whitechapel, Wapping, Limehouse, Mile End, Bow, Stratford, Upton Park, West Ham, Beckton, North Woolwich, Silverton, Poplar, Isle of Dogs and Canary Wharf, Newington Green, Highbury, Green Lanes, Stoke Newington, Stamford Hill, South Tottenham, Leytonstone, Walthamstow, and South Woodford.

** Beer, wine and spirits. Must be over 18 to purchase. Please drink responsibly.

## Key features

- Groceries delivered in under 60 minutes
- Thousands of products from M&S, Ocado, and brands
- Fresh fruit & veg, dinner essentials, cleaning supplies
- Meal Deals, snacks, drinks, health & beauty
- Delivery at a time that suits you
- M&S Food shop delivery
- Weekly deals and app-only offers

## What do users think of Zoom by Ocado | Food Delivery?

Overall sentiment: mixed

**Pros**

- 🚀 Fast delivery within 1 hour
- 🏪 Wide product selection from Ocado and M&S
- 💰 Competitive pricing compared to other delivery services
- 📦 Fresh, high-quality products
- 🎯 Accurate stock information prevents substitutions
- 👥 Friendly and professional delivery drivers
- 🌱 Eco-friendly paper bag packaging
- ⏰ Convenient same-day ordering
- 💳 Regular discount codes and vouchers
- 📱 Generally stable app interface

**Cons**

- 🐛 Frequent app glitches and crashes
- 📦 Missing items in deliveries (recurring issue)
- 💔 Unreliable delivery service
- ⏱️ Late deliveries despite promised time slots
- 💸 Hidden charges on top of delivery fees
- 🚫 Voucher codes frequently don't work
- 📱 Poor app UI/UX design
- 🔍 Difficult to track deliveries
- 💬 Slow or unresponsive customer service
- 📊 Inconsistent stock availability
- 💰 Price markup compared to main Ocado app (10-30%)
- 🚚 Delivery driver communication issues
- 🔐 Login and authentication problems

**Commonly reported bugs**

- Scrolling freezes and repeats same products
- App crashes on opening screen
- Login screen infinite loop
- Payment processing errors
- Basket resets during browsing
- 2FA login issues with third-party authentication
- App freezes on iPhone 16 Pro with bottom button placement
- Internal server errors during checkout
- Search functionality glitches
- Order button placement issues on newer iPhone models

**Most requested features**

- Live delivery tracking like other food delivery apps
- Live activity status on lock screen
- Ability to contact delivery driver directly
- Wider range of products (flowers, plants)
- More frequent voucher offers
- iPad landscape mode support
- Smart Pass discount on delivery
- Shared basket functionality for multiple users
- Better product reviews and ratings
- Improved notification system for delays

## Recent user reviews (10 of 116)

All indexed reviews: https://appshunter.io/ios/app/zoom-by-ocado-food-delivery/id1447126432/reviews.md

### 3/5 — New customer offer voucher didn’t work

*2026-07-28, version 1.122.0*

How stupid. A guy literally gave it to me at the tube station 3 days ago. Make it work
guys!!!

### 5/5 — Great app

*2026-07-15, version 1.122.0*

Zoom is easy to use and is so hand if you need things on a hurry, and the best thing they have lots of products from M&S

### 1/5 — Spam notifications

*2026-07-05, version 1.122.0*

No thanks

### 1/5 — Waste of Time

*2026-06-12, version 1.120.1*

Delivery drivers can’t seem to find a sequentially numbered house on a main street and the ap doesn’t let them call or message so they cancel. Waste of time.

### 5/5 — Voucher issues

*2026-05-31, version 1.120.1*

The app is great and the customer service when you are having difficulties is even better.

### 1/5 — Vouchers never work

*2026-05-23, version 1.118.7*

Always send me vouchers that never work

### 1/5 — Takes additional money

*2026-04-19, version 1.118.4*

Not pleased my charged extra on top of delivery fee

### 1/5 — App not working after update

*2026-02-28, version 1.117.3*

Had used this twice, then on opening the app yesterday was told needed to update the app. Now after updating it’s logged me out and cannot get past the login screen. Can’t place an order which is very disappointing and frustrating.

### 5/5 — A great service

*2026-02-13, version 1.116.2*

Been using Zoom for ages. The food is first class and deliveries are always within the time stated. I was delighted they operated on Christmas Day too. Delivery charges are very reasonable so the whole service is well worth using.

### 5/5 — Great service but the app needs improvements

*2026-01-25, version 1.116.2*

The delivery itself is amazing, the best: a lot of products. But the app is very raw 🥲 Buggy and fragile

## Frequently asked questions about Zoom by Ocado | Food Delivery

### What is Zoom by Ocado?

Zoom by Ocado is a speedy grocery delivery service that brings your favorite groceries and more to your door in under 60 minutes. It offers a wide selection of products from M&S, Ocado, and various brands, catering to both big shops and quick top-ups.

### What kind of products can I buy?

You can find thousands of products, including fresh fruit and vegetables, ingredients for dinner, cleaning supplies, Meal Deals, snacks, drinks, alcohol (for over 18s), health and beauty items, and baby products. It also features M&S Food items.

### How much does delivery cost?

Delivery starts at £1.49. There is a minimum spend of £15. The app also offers a delivery guarantee: if your delivery is more than 5 minutes late, your delivery fee will be refunded.

### Where is Zoom by Ocado available?

Currently, Zoom by Ocado is available in selected areas of London, including parts of West London (e.g., Hammersmith, Ealing, Chiswick) and East London (e.g., Hackney, Bethnal Green, Canary Wharf).

### How can I pay for my order?

The app accepts all major credit and debit cards, as well as Apple Pay and PayPal. If you have previously shopped with Ocado, you can log in with your existing Ocado email and password.

## Version history (last 5 releases)

### 1.124.1 — 2026-08-17

We’ve made some behind-the-scenes tweaks to make shopping on this app as smooth as chocolate. Enjoy!

### 1.122.0 — 2026-06-18

This update has a few minor bug fixes and tweaks for an even smoother shopping experience. Happy Zooming.

### 1.121.0 — 2026-06-15

We’ve made several behind-the-scenes improvements to the app to make your shop a smooth one. Happy Zooming.

### 1.120.1 — 2026-05-26

We’ve made a couple of tweaks for an even speedier shopping experience. Enjoy!

### 1.118.7 — 2026-04-22

We’ve made some behind-the-scenes tweaks to make shopping on this app as smooth as chocolate. Enjoy!

## Apps similar to Zoom by Ocado | Food Delivery

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [FreshDirect: Grocery Delivery](https://appshunter.io/ios/app/freshdirect-grocery-delivery/id346631494) | 4.8 (29,561) | Free | Shopping |
| [Carrs Deals & Delivery](https://appshunter.io/ios/app/carrs-deals-and-delivery/id1497970569) | 4.8 (8,386) | Free | Shopping |
| [getir: groceries, food&beyond](https://appshunter.io/ios/app/getir-groceries-food-and-beyond/id995280265) | 4.9 (29,657) | Free | Shopping |
| [Сільпо: ваша вигода на покупки](https://appshunter.io/ios/app/id1392610549) | 4.8 (1,038) | Free | Shopping |
| [noon Shopping, Food, Grocery](https://appshunter.io/ios/app/noon-shopping-food-grocery/id1269038866) | 4.5 (326,357) | Free | Shopping |
| [Albertsons: Grocery & Deals](https://appshunter.io/ios/app/albertsons-grocery-and-deals/id542751329) | 4.8 (588,263) | Free | Shopping |

## More apps by Ocado Retail Ltd

- [Ocado: supermarket shopping](https://appshunter.io/ios/app/ocado-supermarket-shopping/id319691481)
- [Ocado - Online Grocery](https://appshunter.io/ios/app/ocado-online-grocery/id1552379398)

All apps by Ocado Retail Ltd: https://appshunter.io/developer/319691484

## Related topics

[zoom ocado](https://appshunter.io/ios/topics/zoom-ocado) · [ocado](https://appshunter.io/ios/topics/ocado)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*