# Zoom Ride — user reviews

> 6 indexed App Store user reviews of Zoom Ride by OPIO LLC, rated 4.19/5 from 16 ratings.

- Source: https://appshunter.io/ios/app/zoom-ride/id1507759412/reviews
- App overview in markdown: https://appshunter.io/ios/app/zoom-ride/id1507759412.md
- Rating breakdown: 5★ 12 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 3

## Most critical reviews (6 lowest-rated)

### 1/5 — Horrible experience

*2021-11-25, version 1.9.7*

I have been waiting for an app where a female rider can request a female driver and was very excited when I saw this in Detroit. I scheduled a ride over 2 weeks out and received confirmation and driver information right away so I was impressed. I called customer service the day before my ride to make sure everything was still scheduled and they confirmed it was. The morning of my flight, I was supposed to get picked up at 6:45am. At 6:30am I received a text saying no drivers were available and my ride was canceled which left me scrambling last minute for transportation. What a horrible first experience with this service after I was so excited to use them.

### 5/5 — Amazing

*2021-07-03, version 1.7*

Great customer service. Also, great safety features.

### 5/5 — Love it

*2020-09-26, version 1.4*

It’s such a great app. I love all the great features it has, it really makes feel safe.

### 5/5 — Good

*2020-09-24, version 1.4*

Customer service was amazing, wonderful staff and wonderful features on the app

### 5/5 — Rocky  MS

*2020-09-15, version 1.3*

I like the Live Streaming feature

### 5/5 — A safer and feature packed ride share

*2020-08-21, version 1.2*

More safety features, you can book by the hour with unlimited stops, and you can make and order from a favorite drivers list. AND.. this is the only ride share I have found in Michigan that you can order a car with a car seat! 5 stars for making the mom life easier!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-09.*