# Zoomin: Shop Photobook & Gifts — user reviews

> 97 indexed App Store user reviews of Zoomin by White Ventures Online Private Limited, rated 4.20/5 from 74 ratings.

- Source: https://appshunter.io/ios/app/zoomin-shop-photobook-and-gifts/id1459643759/reviews
- App overview in markdown: https://appshunter.io/ios/app/zoomin-shop-photobook-and-gifts/id1459643759.md
- Rating breakdown: 5★ 47 · 4★ 15 · 3★ 0 · 2★ 1 · 1★ 11

## Newest reviews (11 of 97)

### 4/5 — It’s amazing

*2026-07-07, version 11.0*

It’s the easiest way to make your pictures come true in prints😊 it’s been years I have been trying to put myself together to visit some photographer for an album for my kid.. but time and energy in sourcing someone who will do a good job with minimum expenses is difficult to find. Be your own album maker with ZoomIn.. it’s perfect.. although I just wish that it allows more than 32 pics at a time.. maybe max 50..

### 4/5 — Mention the file size compatibility

*2025-10-31, version 11.0*

It would be great if you can mention the file size compatibility. I had created an album with 36 pages and from 37th onwards it not allowing me to make any changes. So last 4 pages are stuck a d whenever I open the  app, and that particular creation, automatically the app is closed within a second .

### 3/5 — Happy customer with some hope for improvements

*2025-10-26, version 10.9*

I am a frequent customer of ZoomIn. I used to order when I was in India. I am still using it by placing the orders in India and I collect my orders when I come to India. I have two feedback to improve further:

1. In few of my orders I added few stickers for which I was charged but those were missing in my posters.
2. In collage I am unable to edit text in IPhone 16 mobile app. While it is allowed in desktop login but in desktop login some photos are not appearing properly.
3. I am ready to pay extra but arrange to delivery in UAE also.

### 4/5 — Great and smooth

*2025-01-24, version 10.2*

Was smooth and great. Somethings can be improved - like create a gallery account so we don’t need to keep going back to our phone gallery for multiple pics and albums. Thank you.

### 4/5 — App stop working

*2025-01-10, version 10.2*

I recently faced this problem as I want to make a photo book that album but whenever I try to add picture or edit and as well as adding stickers the app stop working and I felt like I can’t even complete my album . I also send a mail to them but they did nothing it’s really very bad experience
Although somehow I manage and also they did response so over all its a good app

### 4/5 — V good

*2024-11-10, version 9.9*

Good App. 
Waiting for delivery

### 4/5 — Zoom zoom zoomin

*2024-10-18, version 9.9*

I appreciate the efforts from zoomin to give the best products to the customers and making their photos into memories in differnet ways. A simple request to the zoomin as where there are loyality customers could consider the shipping charges less as when we apply any coupon we are paying 200 rs for shipping to the product and everything else is awesome. Thanks

### 4/5 — I like it

*2024-08-31, version 9.9*

Super

### 5/5 — Great Products

*2024-08-20, version 9.9*

Awesome products and excellent fast shipping

### 5/5 — Excellent collections

*2024-08-09, version 9.9*

I have really liked using Zoomin from when I first started 8 or so years ago. Excellent collections and perfect quality

### 5/5 — Great!!!!!!

*2024-07-24, version 9.9*

Love the app

## Most critical reviews (10 lowest-rated)

### 1/5 — The Absolute Worst App—Unreliable and a Complete Failure

*2026-06-05, version 11.0*

This app, ZoomIn, is an absolute disaster. From the start, the app is unreliable and horribly designed. I tried uploading two photos for a product called MiniMagnet. One photo came out fine, but the other was a complete mess—only half of my face showed up, with most of my forehead missing. This is beyond unacceptable. The app crashes constantly, and the quality of prints is awful. Customer support is non-responsive, and the entire process is a nightmare. Do not download ZoomIn—it is a total waste of time and money, and it should never be used by anyone.

### 1/5 — Completely Unreliable App & Pathetic Customer Support

*2026-04-07, version 11.0*

Absolutely terrible experience with Zoomin. The app’s editing features are completely unreliable. I spent time rotating and cropping my photos within the app, only to receive printed photos where NONE of those edits were applied.
What’s the point of providing editing tools if they don’t reflect in the final output?
To make things worse, their customer support is useless. I raised a ticket, and instead of investigating the issue, they outright denied it and refused to take any responsibility. No resolution, no accountability—just a complete waste of time and money.
Avoid this app if you care about quality or basic customer service. Completely unprofessional and not worth the risk.

### 1/5 — Worst

*2025-10-23, version 10.9*

If re-downloads from the same ip address are counted as downloads the last thousand would be just me because that's how many times the app crashed and I had to re-download. If I made an app with these many glitches I'd probably quit right away.

### 1/5 — Product Not yet delivered

*2025-08-13, version 10.7*

Very bad experience. I ordered a product on 29th July, and since 2nd August the status has been stuck at “short shipment” in the same location. Today is the 13th, and there is still no update or expectation for delivery.

This is highly disappointing, especially for a store that deals with gifts — which are meant for specific occasions. What is the point of promising delivery dates if the gift arrives long after the event? A delay of 3–4 days is understandable, but here there’s been no movement and no communication from the seller.

Customer care only says “we are checking” without any meaningful update. Overall, a desperate and frustrating experience.

### 1/5 — App is closing automatically

*2025-05-05, version 10.5*

This app is not up to mark. When you open and add photos, it wont give any issues but once you started adjusting the photos, it auto closes and wont let you finish the album. I have wasted my 2-3 hours on this and post adding photos, i can not do anything as it closes whenever I am trying to edit.

It is same issue on browser as well. It is popping up that issue is not on your side, it is on zoomin side… but who will resolve this????

### 1/5 — Worst experience

*2025-02-17, version 10.2*

Order Id is ZO-C24B78E1C2. The courier company did not even try to deliver the courier. No courier person has talked to me on the phone, nor has he tried to deliver the courier to my home. Still they write that the address is wrong or undeliverable. I want to know that Zoomin people should tell me that if my address is wrong then how did all the couriers get delivered till now? Even before this I have tried to contact the zoomin, but I am not able to get any solution. Overall I would say that the worst service ever has been provided by the zoomin people . And now I don't even hope that I will receive my courier.

### 1/5 — Fraud and Poor Support

*2024-12-28, version 10.1*

I ordered two 2.75 magnets and two 3.75 magnets but in the packet I just received two magnets only rest two were missing! I paid 677 and didn’t expect this from zoomin, this was not my first order and I needed a resolution as this was a gift for someone. I tried mailing, texting on insta, tweeting, didn’t get any help, order from somewhere else or go out on a shop to buy but just refrain from buying from this zoomin please! Save your money! You are not going to get heard as they have no support!

### 1/5 — Very irritating app, please improve the glitch

*2024-09-08, version 9.9*

I am trying to order a 40 page hard cover book but after making 20-25 pages, the application is not working at all (maybe due to heavy load) but it is now impossible now to complete my album as the app gets closed automatically when I try to do anything on that album. Apart from editing my album, I can do any other thing inside the app smoothly but cannot complete my existing album. I have tried at least 30-40 times now and I am too much irritated by this.
I copied that album and tried to work on the duplicate but couldn’t work on that as well. Tried to work on laptop but it is worse on that as it has some separate glitch.
I am surprised that there is no other review related to this issue but I hope this issue will be resolved soon.

### 1/5 — Bad service

*2024-08-24, version 9.9*

The UPI payment timed out because your website was able to connect with the UPI provider...after timeout the website placed an order automatically without any information. I though like Zomato it automatically went on to COD. Today I came to know the order in not place due to payment not prosser...this was a gift for birthday...you will not process the courier untill payment and gift will come after the birthday....it was your job to send me email or SMS to inform me to continue with payment. You don't have a customer care phone number or chat options...your help desk section is outdated .

### 1/5 — Absolutely no regard for customer

*2024-06-03, version 9.9*

I ordered a photobook from Zoomin and they sent me a faulty copy. I pointed out the problems, which was really annoying as they only had to print what I had designed with so much effort and patience using their useless buggy app. Then to discuss and resolve this I had to connect with their team through emails as that is the only communication medium. They replied to emails one per week. With this stupid process they also kept asking me stupid questions on information I had already given. This went on for more than a month. Then they sent me a revised copy. With same faults! No other brand has ever tested my patience this way and I do not wish this torture upon my worst enemy. You will have a much happier life if you just go to a nearest photo studio and get your design printed.

## Most praised reviews (10 highest-rated)

### 5/5 — App keeps crashing

*2026-07-28, version 11.0*

I had spent almost a week in developing a photo book but now it’s not allowing me to edit any further , stickers aren’t coming up and the app keeps crashing every 30 seconds . Is there a problem with the application ? Is it being fixed ?

### 5/5 — Highly recommended app for photos

*2025-10-31, version 11.0*

Loved it

### 5/5 — Totally in Love since 2008

*2025-10-21, version 10.9*

I have been using zoomin since 2008 and since then zoomin has been my go to place for all my photo printing needs !! Their products are just so nice - I specially recommend the fridge magnets and metal prints .. I have got so many of these printed for my own-self and also to give as gifts and it’s a crowd pleaser !! The print sharpness and quality is also lovely - on all their products !! Lastly, their customer service is friendly and understanding as well !! I can’t recommend this brand enough !! 😍❤️

### 5/5 — Don’t take extra charges

*2025-04-11, version 10.5*

If you are showing that, product is coming in Rs 149/- then make it same amount, don’t add. Extra charges in it, at the time of payment… that is not good… always you are doing this same thing to me.

### 5/5 — amazing

*2025-04-07, version 10.5*

amazing amazing amazing

### 5/5 — Very good

*2025-01-11, version 10.2*

d and affordable on time delivery

### 5/5 — Loveeee lovee just lovee

*2025-01-09, version 10.1*

I found this app this year and I have ordered sooooo many customized photo books , photos. I love the quality and service ♥️♥️ I gifted my grandma a small photo books and ordered a family photo book for my father in law and mini photo prints, they are awestruck with the quality also how beautiful it is.

### 5/5 — Excellent quality

*2025-01-06, version 10.1*

I have ordered calendars from Zoomin half a dozen times and each time have been delighted by the quality of printing and service. Have now ordered a calendar with my photos for 2025 and looking forward to receiving it soon.

### 5/5 — The Best

*2024-12-02, version 10.1*

I can’t say much about this app, my almirah and my refrigerator says it all, this is the best app i could have discovered. Although i find it costly sometimes, but hey, who are we kidding, the kind of service they provide, the quality, the experience and the final product, everything is top notch!!

### 5/5 — How awesome is ZoomIn!!

*2024-10-04, version 9.9*

I absolutely love these guys. I am an amateur Photographer and have been using their service for a number of framed gifts. And their service is absolutely no fuss. The quality of the print is great and their frame selections are excellent. I just wish they would handle higher resolution pics also.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
