# ZoomInfo — user reviews > 69 indexed App Store user reviews of ZoomInfo by ZoomInfo, rated 4.60/5 from 1,019 ratings. - Source: https://appshunter.io/ios/app/zoominfo/id1493170277/reviews - App overview in markdown: https://appshunter.io/ios/app/zoominfo/id1493170277.md - Rating breakdown: 5★ 878 · 4★ 45 · 3★ 15 · 2★ 15 · 1★ 66 ## What do users think of ZoomInfo? Overall sentiment: negative **Pros** - 🚀 Great prospecting tool - 💡 Helpful for meetings and quick insights - 👍 Easy to use and convenient mobile app **Cons** - 🐛 App crashes, freezes, or doesn't load - 🔒 Security and privacy concerns - 📉 Inaccurate or outdated data - 👎 Poor user experience and interface **Commonly reported bugs** - Login issues and inability to access account - Incompatibility with certain devices and screen sizes - Frequent log-outs and session expiration **Most requested features** - Search by company or title rather than just name - Integrate with more CRM platforms - Add more filters and customization options in the mobile app ## Newest reviews (15 of 69) ### 3/5 — Mobile version doesn’t show parent company. *2025-03-30, version 2.5.213* Knowing the parent of an account is critical to ensure CRM account owner visibility and avoiding overlap internally. ### 2/5 — Stale *2025-01-26, version 2.5.190* After you've tapped out your list of leads, the product becomes less valuable. ### 1/5 — Useless on the road *2024-08-08, version 2.5.129* App only shows half the screen and has a pop up little zoom video every time you do something that doesn’t go away. Embarrassing ### 1/5 — Horrible *2024-08-02, version 2.5.129* The phone number verification code was sent to me about 300 times. It just kept sending random numbers non stop. The website is also horrible to use and kept lagging out. ### 1/5 — Simply Horrible *2024-08-01, version 2.5.129* Quite literally the worst mobile app I’ve ever used… every time I go to sign in I get signed out within a minute of using it absolutely horrible mobile app coding. ### 1/5 — Inconsistent CRM integration *2024-07-17, version 2.5.123* You cannot export a contact or company to HubSpot from this mobile app. It’s absolutely disgusting that you play favorites with CRMs. ### 1/5 — Doesn’t work *2024-06-29* Took 5 attempts to log in because it would immediately log me out after “successfully logged in”. Not sure why. Finally get logged in, the interface is terrible, super zoomed in as if I’m on a desktop browser and can’t zoom out. I search 1 company, can’t see any details because the interface is so bad, then it logs me back out again. Needs to be fixed asap. **Developer response:** We recently made significant updates to the latest version of the app, including fixes for the login experience. If you still have issues or would like to provide more feedback, feel free to use this link to setup time on the product team’s calendar: https://calendly.com/alex-tracy-1/mobile-app-feed­back ### 1/5 — Search by company or title rather than name? *2024-06-20, version 2.5.109* Title says it all. How the **** do you search by company or title in the mobile app? I would use the desktop interface but for some reason Zoominfo seems to have blocked my IP and disallows me from using it on my computer. What an absolute piece of **** product. ### 2/5 — Mixed Feelings *2024-06-18, version 2.5.109* The website is fantastic, but not having filters in the App is a major letdown. ### 1/5 — Awful app through SSO *2024-03-28, version 2.5.76* Doesn't scale and the ad video in the beginning brings me to Google Playstore link on iOS. Rid it from videos and ads ### 1/5 — Crash City *2024-03-21, version 2.5.74* I've downloaded, erased, redownloaded, and restarted my phone (10x each) and cannot get the app to load on my iPhone 15. For the price ZoomInfo charges, this is unacceptable. ### 1/5 — Crashes after latest SSO fix update *2024-03-19, version 2.5.74* After the latest update that's supposed to fix SSO login, the app immediately crashed precisely after attempting to login with O365 SSO 🤷🏻‍♂️ ### 1/5 — Garbage app *2024-03-14, version 2.5.64* App wont load ### 2/5 — Every time I leave the app, my session expires *2024-02-29, version 2.5.64* Very frustrating after one of the newer updates I have to sign back in after every time I use the app ### 1/5 — App cant load *2024-02-26, version 2.5.64* An app that doesn’t work ## Most critical reviews (10 lowest-rated) ### 1/5 — Use to be good *2026-02-23, version 2.5.285* Use to be a great source for info. Since the last update, you can’t login. The app now only leaves you with an error. Without being able to log in, you can’t use it. ### 1/5 — Terrible service *2025-12-09, version 2.5.258* Data quality is terrible ### 1/5 — No Free Trial *2025-09-18, version 2.5.245* Signed up for an account to access contact information and it immediately wanted payment. No free trial and nowhere to delete your account or personal information from this company. Do not recommend. ### 1/5 — App freezes upon opening *2025-09-09, version 2.5.245* Just downloaded the IOS app and every time it’s open, it displays a partial page which is frozen ### 1/5 — Access Block *2025-04-23, version 2.5.218* Hi, the app is blocking me out of access. Please look into it. Thank you ### 1/5 — errors *2025-04-01, version 2.5.213* zoominfo seems to not work anymore at login shows unexpected error - impossible to get assistance anymore ### 1/5 — Wrong info about myself *2024-12-22, version 2.5.180* Zoom Info is providing incorrect information about myself and I am unable to change it. Very frustrating! ### 1/5 — CAN’T FUND THE LAST UPDATED OPTION *2024-11-19, version 2.5.169* I have been using the app for a while, it’s nice but please bring back the last updated option ### 1/5 — Waste of time *2024-09-21, version 2.5.157* Downloaded and hoping to see information for business email and phone number, there is nothing, such pathetic app ### 1/5 — This is a fake website probably stealing id *2024-09-20, version 2.5.157* This is fake. It doesn’t let you create your own id. Also when you use your google or Microsoft id, it also doesn’t work. I am afraid Apple has allowed a fake app designed by identity thieves. ## Most praised reviews (10 highest-rated) ### 5/5 — ZoomInfo AI Turns Sales Data Into a Clear Growth Strategy *2026-08-05, version 2.5.293* ZoomInfo is far more than a database—it is a powerful go-to-market intelligence platform. As the founder of Global MAX Network and Freight-Calculator.com, I was impressed by how ZoomInfo helped us organize our shipping services into clearly defined offerings, identify our ideal customer profile, understand the decision-makers involved, document customer pain points, and evaluate competitors such as Freightos. The integration with ChatGPT makes the experience especially valuable. Instead of navigating complicated filters and disconnected data, I can describe the type of company, industry, region, buying signal, or decision-maker we want to reach using ordinary language. ZoomInfo can then help transform that strategy into focused account and contact searches. What stands out is ZoomInfo’s ability to connect company intelligence, buyer intent, business developments, competitive positioning, and decision-maker information into one practical sales workflow. It gives our team a clearer understanding of whom to approach, why they may need our services, and how Global MAX should communicate its value. For a company preparing to scale its sales and marketing operations, ZoomInfo provides the intelligence and structure needed to replace broad prospecting with precise, evidence-based targeting. It has already helped us sharpen the positioning of Global MAX Shipping AI and our international freight-calculator services. I highly recommend ZoomInfo to businesses that want to build a smarter, more disciplined and more effective sales operation. ### 5/5 — 1000 ratings *2026-07-08, version 2.5.293* This is the 1000th review ### 5/5 — Stole email password *2025-01-01* 2 mins after creating an account a google pixel phone signed into my email account. I have an iPhone ### 5/5 — Dan Spinelli is a Big Fan and not a Big Fam of Many *2024-12-11* Unoaralleled in not only its brite force tactcs, but even more inpressively its surgical precision, when looked not as thors hammer but a combo trick-can use it delicately, a little playfully, or brong gome the bacon-applaud Henry on this one! daniel A. Spinelli ### 5/5 — Great prospecting tool *2024-09-25* This is the best prospecting tool I’ve used in 20 years of sales. I’m finding the contacts are 90% accurate when matched to social media networks. The technologies section provides insight into each prospect’s IT environment. The only negative is that I don’t feel the insights are very useful. ### 5/5 — Great, but could be better *2023-03-09* I think it’s a good starting point, but definitely needs a lot more functionality that ties in together with the web apps **Developer response:** Thank you for sharing your thoughts. We'd love to hear more. Please contact us at mobileapps@zoominfo.com ### 5/5 — Love this app *2022-08-16, version 2.5.4* Helps with my prospecting - especially on the go! ### 5/5 — Love *2022-01-11, version 2.4.20* So much love for zoominfo ### 5/5 — Staggering amounts of sales insights in your palm *2021-09-02* One warning: you need to be a ZoomInfo customer to take advantage of all the goodness in this app. But if you are, this is amazing… contact details, company insights, meeting briefs, exporting capabilities. The UX is slick and the underlying insights are amazing. ### 5/5 — Great for meetings *2021-09-02* I’m always in back to back meetings but taking 5 minutes to learn more about the prospects I’m meeting with is critical. ZoomInfo’s mobile app has quick cards that give me just the right information I need! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*