# ZoomZoom : Car Booking Online — user reviews

> 32 indexed App Store user reviews of ZoomZoom by Zoom Innovations Inc., rated 4.60/5 from 61 ratings.

- Source: https://appshunter.io/ios/app/zoomzoom-car-booking-online/id1439820435/reviews
- App overview in markdown: https://appshunter.io/ios/app/zoomzoom-car-booking-online/id1439820435.md
- Rating breakdown: 5★ 52 · 4★ 2 · 3★ 2 · 2★ 0 · 1★ 5

## Newest reviews (10 of 32)

### 5/5 — Satisfying app

*2021-03-01, version 1.1.7*

Best travelling option for me to keep up with my all busy schedule,from home to sports complex and then to my gym, Zoom offered at such a reasonable price.

### 5/5 — Great

*2021-03-01, version 1.1.7*

I was looking for a sustainable travelling solution for my office commute. Zoom zoom fulfilled it at last, best price, superb service and timely approach.

### 5/5 — Quick Access

*2021-02-16, version 1.1.7*

This app truly proves its name at best, it’s quick to access and hassle free to get into it

### 5/5 — Zoom Service

*2021-02-16, version 1.1.7*

I was quite surprised with the type of service Zoom offered at such a reasonable price.

### 5/5 — useful feature on this app

*2021-02-15, version 1.1.7*

This app is just a flawless one for booking car rides. One can find a variety of useful features on this app.

### 5/5 — Pleasant experience!

*2020-03-17, version 1.1.1*

I was very hesitant to try this because I haven’t used any ride share app other than uber but the price can’t be beat with this app. It makes getting around the city very affordable, especially in the Niagara Region. The app did have some issues but they fixed them with the last update. I will be using it as my regular ride whenever I’m travelling around the Niagara region

### 1/5 — Not professional

*2019-12-03, version 1.0.9*

Order a cab.. no one shows up and no one answers

### 3/5 — Mixed Review

*2019-11-09, version 1.0.7*

I’ve used the service a few times without any problems: prices are great, wait times are a little extensive but understandable granted it’s a new service. However, today i waited 10 minutes to find a ride, and when I finally did, the driver canceled after a few minutes. The second driver made it a block away from my house, stopped at what looked to be Tim horton’s on the map, then drove the opposite way and told me to wait 5 minutes before cancelling the ride...I was late for work because I spent about 30 minutes trying to get a ride...not the greatest experience.

### 4/5 — App crash

*2019-10-27, version 1.0.6*

In the new version of zoom when i search for rides app crashes in the process and takes me to home screen..

### 1/5 — It didn’t even let me sign up

*2019-10-27, version 1.0.6*

Thought I try out the service but it didn’t even let me create the account

## Most critical reviews (10 lowest-rated)

### 1/5 — App Keeps showing me a booking that does not exist

*2024-11-28, version 1.1.41*

I can’t use the app because an error pops up as soon as I open it. It freezes on a booking that doesn’t exist and refuses to let me access it. Have use the ride service itself and it’s not bad but the app is horrendous.

### 1/5 — This service is not worth it

*2024-09-04, version 1.1.40*

I used the service and had a very bad experience. I was initially quoted $11.50 for the ride and was charged $14.00. I could have used a cheaper service. I paid for the service in cash and the driver tells me he has no change. So he literally got a $6.00 tip. When I emailed to complain about the situation I received a phone call saying that I could have e transferred the money but they were sorry. Then I also received an email stating the driver would be e transferring my money back. I sent them the email to transfer the funds and I never received it. 
I will never use this service again as they don’t take complaints seriously and they think it is okay to tell people that they should just e transfer. A customer is paying for a service and should be able to pay anyway they choose. 
Never again will I use this service.

### 1/5 — App glitches

*2024-04-20, version 1.1.35*

I can never use the app. For over a year now I’m stuck on the rate your ride page.

### 1/5 — Scamming wasted time and money

*2023-08-08, version 1.1.30*

I book the trip and when the driver reaches me the trip cancelled and he asked me to rebook it again and the I can contact the customer service and there is no customers service on the app I got late and I paid double for one trip even though it was my First time in the app it’s so bad

### 1/5 — Worst company app and worst company

*2023-06-30, version 1.1.29*

They overcharged me twice they scammed me.

### 1/5 — Can’t schedule trips — Bangalore Technologies

*2022-06-29, version 1.1.15*

The app is stuck on a review page for a trip I never took. When I click on the receipt it reads, “3Embed Software Technologies Pvt. Lmt. Bangalore” in each field. 

I will try calling AJ to schedule a pickup.

### 1/5 — :(

*2022-04-02, version 1.1.12*

I don’t know why but it doesn’t let me create the account, it appears me that the code that they just sent me is expired :(

### 1/5 — Drivers

*2020-12-19, version 1.1.5*

Most of the drivers are not friendly. When you request to pay with cash the drivers give you their own price

### 1/5 — Scam

*2020-08-30, version 1.1.2*

This app is a complete scam I was told my ride would be $23.03 and that’s what I was charged, 45 minutes after I got dropped off another fee came out of my account for $42.38. I took it up with the costumer support and only reversed the charge of $23.03 and not the unauthorized charge of $42.38 this app is a complete waste of time. Don’t waste your time and money

### 1/5 — Charged Twice And The Driver Did Not Even Pick Me

*2020-03-02, version 1.1.1*

The driver did not even pick me and I was charged twice.

First off I booked a ride for 10.55 Pm. The driver showed up at 10.40. I told him I wasn’t going to be out until 10.50Pm . Instead of canceling the ride, he started the ride like I was there then he canceled. You guys have now charged me twice. Absolutely ridiculous. THIS IS FRAUD

## Most praised reviews (10 highest-rated)

### 5/5 — 5 star service

*2024-11-17, version 1.1.41*

Needed a ride to Buffalo airport last minute and they were so reliable!

### 5/5 — Great service!

*2022-11-28, version 1.1.22*

Reasonable rates and it’s local. Friendly, professional and helpful.

### 5/5 — Amazing service

*2021-12-15, version 1.1.12*

People are so nice

### 5/5 — Reliable

*2021-11-23, version 1.1.12*

Way more reliable than any other car service or taxi service. Highly recommend!

### 5/5 — Favourite Driver

*2021-07-18, version 1.1.11*

I really enjoyed Matt. Very conciseness driver and friendly I am going to call and request him again for a special trip.

### 5/5 — Review

*2021-06-12, version 1.1.9*

Great quality service!

### 5/5 — My first ride

*2021-04-07, version 1.1.7*

Wonderful experience! Driver was on time and took their precautions due to the pandemic. Nice and safe from Point A to B ride sharing service. Would highly recommend!

### 5/5 — Great app

*2021-03-24, version 1.1.7*

I haven’t faced a single problem the app takes care of almost everything related to your daily travel needs.

### 5/5 — Great service

*2021-03-04, version 1.1.7*

The app is so smoothly designed that you can simply overview all its features and sections easily getting a cab on the way is its best part.

### 5/5 — Good application

*2021-03-03, version 1.1.7*

The zoom app is far beyond many flaunting practices adopted by various cab services it exactly does what it depicts to be

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
