# Zoosk - Social Dating App — user reviews

> 623 indexed App Store user reviews of Zoosk by Zoosk, Inc., rated 4.20/5 from 105,261 ratings.

- Source: https://appshunter.io/ios/app/zoosk-social-dating-app/id349160522/reviews
- App overview in markdown: https://appshunter.io/ios/app/zoosk-social-dating-app/id349160522.md
- Rating breakdown: 5★ 64,686 · 4★ 18,485 · 3★ 7,302 · 2★ 3,454 · 1★ 11,334

## What do users think of Zoosk?

Overall sentiment: negative

**Pros**

- 🤝 Able to connect with people
- 👍 Decent dating app overall

**Cons**

- 💰 Expensive subscription required
- 🤖 Fake/inactive profiles
- 🔍 Inaccurate search/matching
- 🙅‍♀️ Limited free features
- 🤔 Confusing/counterintuitive UI
- 🗣️ Poor customer support

**Commonly reported bugs**

- Notification issues (ghost messages)
- Profiles/messages disappearing
- Inability to cancel/delete account

**Most requested features**

- Allow free messaging between matches
- Improve search filters and distance settings
- Provide better profile customization options
- Implement a way to permanently block/hide users

## Newest reviews (19 of 623)

### 2/5 — My experience on app

*2026-08-20, version 12.2.0*

After changes done on its app. Notifications aren’t notifying my iPhone. Like it used to send notifications of who likes you and a text was sent. I checked my settings and all is good. App isn’t like it used to be!

### 2/5 — Bad website

*2026-08-09, version 12.0.0*

The website has not worked for sometime. It says to contact them but even that won’t go through

### 1/5 — NOT HAPPY

*2026-08-04, version 11.6.0*

I paid good money for a subscription, and this app keeps showing me people that are a literally a continent away!  Their search parameter options are “myth” and they don’t even come close to showing you people in your area or people according to the parameters you enter into the app.  I’ll never buy this again and it’s nothing but bad recommendations from here on …
Save your money!

### 1/5 — Search area

*2026-08-01, version 11.6.0*

I tried to send a message to the support group of Zoosk. And it says ticket failed to send. Very frustrating. The search engine shows women not in my area.

### 1/5 — TERRIBLE UPDATE

*2026-07-31, version 11.6.0*

This app was okay till the latest update. It’s horrible now. I get all my matches coming from out of state no where near my 10 mile radius there is no customer service but yet they want to take your money. They should have left it the way it was at least it worked.

### 1/5 — App experience

*2026-07-29, version 11.6.0*

All inactive and fake profiles, spend your money else where.

### 1/5 — Just Doesn’t Work

*2026-07-29, version 11.6.0*

The search function leaves a lot to be desired and as of 7/26/2026, it hasn’t worked for two weeks. There are a ton of abandoned profiles. I have yet to determine what the Smartpick and Carousel sections are supposed to do. Total waste of money!

### 1/5 — Terrible

*2026-07-21, version 11.6.0*

This website isn't reliable; it was down for a few days. It’s full of fake accounts and pretty much useless in Australia.

### 1/5 — Not great and they block you for no reason

*2026-07-14, version 11.6.0*

This isn’t the greatest app I’ve tried. It has glitches. But the biggest issue is I’ve only had my subscription for a week and they suddenly blocked it with no reason provided. There is nothing questionable on my profile and I’ve only messaged a few people. None of the messages contained anything combative argumentative or sexual. I do not recommend this app to anyone. What a waste of money. I emailed them about this on Friday. It’s now Tuesday evening and I have yet to receive a response.

### 1/5 — Single for a reason

*2026-07-14, version 11.6.0*

Do not use this app. It’s the same old men or fake profiles. For a paid app this is rubbish, can’t even get a response from the customer care support team, they take your money and don’t respond!  Can’t even post an up to date review.

### 3/5 — I hate the new update

*2026-07-12, version 11.6.0*

I’ve been using Zoosk on and off for a few years but the update sucks!
I have 3 members in my chat I cannot get rid of (blocked before the update) and an error message comes up saying it’s an error in the background.
I agree the site needs updating but this isn’t it. You cannot see who viewed you & most profiles haven’t been updated due to the latest update.
Even the distance is off.
I won’t be renewing my subscription.

### 2/5 — The worst thing about zoosk dating app.

*2026-07-11, version 11.5.0*

The ethnicity and body type selection has been removed from dating filter when zoosk was reconstructed.

### 1/5 — Terrible

*2026-07-10, version 11.5.0*

Didn’t even have my account open for less than 5 minutes and said I was blocked due to some activity on my account. I haven’t done anything. I was flagged for no reason. I just want to find love and I won’t on this app.

### 1/5 — New update trash

*2026-07-10, version 11.5.0*

I have been a member for quite sometime. Spoke with few that seemed genuine and few bad eggs. With the new update; less features, no price reduction. Will be deleting. Not worth it anymore. Tacky.

### 1/5 — Waste of money, waste of time

*2026-07-09, version 11.3.0*

It wasn’t a great out to start with, but now that they made upgrades and fixes, they’ve just made it worse. It is a worthless useless app.

### 1/5 — Update is horrible

*2026-07-08, version 11.3.0*

The new update is horrible and you cannot see who likes you or who you liked. It looks like you went backwards instead of forward with technology and it looks like a kid designed the new update to the app.

### 1/5 — Terrible since last update

*2026-07-08, version 11.3.0*

Zoosk used to be ok, now it sucks since last update.  Cannot block people, no more seeing who viewed you, locals not showing up on searches or who is online as much. Terrible, negative 5 stars now 🤬

### 1/5 — Mostly scammers, no customer service

*2026-07-07, version 11.3.0*

Lots of scammers (not real, or not who they say they are).  Recent “improvement” absolutely sucks.  Can’t get hold of a human for customer support

### 1/5 — Don’t waste your time or money

*2026-07-06, version 11.3.0*

I signed up for a month subscription to see what was out there. Totally disappointed with too many inactive accounts, and pics I remembered from a couple of years ago when I was last on. Ten of the members I responded to, only two were actually online and active. Do not recommend since even after the update, there’s no REAL members, most are off the platform. Go elsewhere this site is a sketchy.

## Most critical reviews (10 lowest-rated)

### 1/5 — Bug and horrible matches

*2026-08-12, version 12.0.1*

First, I keep getting matched with people who live across the US, when I put 50 miles. I continue to get matched with men outside of my age ranges, political views and so on. Not sure why the ask your preferences when they don’t use them. Also when I check men off they continue to pop up on my feed. And on top of it all now I can’t even open the app. AND I DONT HAVE A VPN AND YES IT IS THE LATEST VERSION. Now I can’t even stop my subscription because I can’t get in the app.

### 1/5 — Used to be great, now a scam

*2026-08-11, version 10.11.0*

I used this 5 years ago for a whole summer. Made a few local connections which continued offsite, met up with one in person.

Now it’s been reduced to a scam. They would keep sending me fake views and fake likes of a profile that wouldn’t show in searches. When I paid and sent a message, it went nowhere. I had even paid the extra so the person on the other end could see it.

I would have thought it was just me, until I read countless other experiences of this scam.

### 1/5 — Deleting chats

*2026-08-10, version 12.0.0*

That app
Won’t  let me remove a match  or block in the chat section. Super frustrating!!!

### 1/5 — Money Grubbers

*2026-08-10, version 12.0.0*

Zoosk sends out fake likes to try and get you to sign up so you can send messages or receive messages.

### 1/5 — William Marshall

*2026-08-09, version 12.0.0*

This site sucks!! it's a Con job 
do not join!!! Bill

### 1/5 — Doesn’t work on iPhone

*2026-08-09, version 12.0.0*

New version on Aug 8, 2026 made it stop, update doesn’t work on my iPhone16Pro

### 1/5 — Don’t waste your money

*2026-08-09, version 12.0.0*

Zoosk has changed. There are better dating sites out there that offer a lot more with the spending money. They’ve made a way too difficult to match with somebody.

### 1/5 — Terrible since last update

*2026-08-08, version 11.6.0*

Zoosk used to be ok, now it sucks since last update.  Cannot block people, no more seeing who viewed you, locals not showing up on searches or who is online as much. Terrible, negative 5 stars now 🤬 Since update, about 90% scammers/fakes. This update was suppose to help elimiate this……NOT!

### 1/5 — I Deleted My Account 4 months early - Just Doesn’t Work

*2026-08-06, version 11.6.0*

The search function leaves a lot to be desired and as of 7/26/2026, it hasn’t worked for two weeks. There are a ton of abandoned profiles. I have yet to determine what the Smartpick and Carousel sections are supposed to do. Total waste of money! 

8/5/2026 - update. I gave up. So annoyed by this app, I deleted my account despite having 4 months left on my subscription. Save yourself!

### 1/5 — Horrible

*2026-08-06, version 11.6.0*

All the profiles that match with you, are bots. No conversation just ghosts. Don’t waste your money or your time. I made the big mistake. Bumble is a better app.

## Most praised reviews (10 highest-rated)

### 5/5 — Big Roses

*2026-07-07, version 11.3.0*

Once’s

### 5/5 — It worked for us!

*2026-04-15, version 10.11.0*

I used the Zoosk app in 2024, and was lucky enough to find my forever partner. The app is easy to use, and although a little costly, you get what you pay for. The cheap apps seem to be full of pests and scammers. At least when you’ve paid for a dating app you know that you’re going to get quality over quantity. I can’t fault their customer service either. Highly recommend

### 5/5 — Love

*2026-04-13, version 10.11.0*

I met my partner on here 10 years ago thanks Zoosk he is the most amazing man

### 5/5 — It's cool

*2026-04-03, version 10.11.0*

Zoosk is good to used

### 5/5 — Met MY Person!!

*2026-02-01, version 10.9.0*

Zoosk is an amazing app… Be Yourself… Make a connection!! … Like I did!! ❤️
Met My Person!!
THE Love I had been searching for!! Thanks B !! 💞

### 5/5 — Great App

*2025-05-21, version 10.4.0*

But the members? Not so much. l've chatted with a few people both men and women because I wanted to make new friends and hopefully meet the love of my life. But honestly, most of the men here struggle to hold a conversation.
That said, I'm grateful for Barbara and Lucy for their genuine friendship! If any man is actually up for a real chat, maybe try reaching out in a way that starts with two and zero follows then nine with three, with a mix of 22 4951. Goodluck

### 5/5 — Waste of cash

*2025-05-06, version 10.2.0*

Just like the title. Do not waste your money on Zoosk. 
You’ll only find women with children that’s not yours, fake profiles, and 70+ year olds that I’m guaranteeing are fake profiles too. 
Zoosk is a fake app. I give it no stars but just so you all see this, I gave it 5 stars just so they don’t block my review 👍👍

### 5/5 — Zoosk

*2025-04-11, version 10.2.0*

I can’t get back into zoosk I paid for three months but I deleted accidentally! Now it say I need to pay again I have already paid can you help me ?

### 5/5 — Very good site.

*2025-04-07*

I would disagree that people are kept on site when gone.  I’ve yet to find that and I’ve been using the site for about two years.  Most people I’ve corresponded with have been, as far as I can tell, sincerely searching and genuine.  Those I’ve met have been precisely as portrayed.  Clearly no dating site is a guarantee of finding your ideal person.. but it’s up to the viewer through questions and phone calls to see if an individual is worth the effort of meeting.  Don’t just read words and  make a decision.  How do they present themselves?  Were they creative with photos?  Or did they, God forbid, just take a bathroom mirror photo?  Do they look happy and interesting?  What do you like to do and do they like it as well?  Would you be proud to be seen with them.  Did the photos express personality?  Happiness? Self assured ?  Photos and words are both important.  And remember … go for the personality because that remains when the  appearance deteriorates.

### 5/5 — Hi

*2025-02-23, version 10.0.0*

Great

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
