# ZSVPN — user reviews

> 4 indexed App Store user reviews of ZSVPN by Z IT Security Ltd, rated 3.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/zsvpn/id1470224199/reviews
- App overview in markdown: https://appshunter.io/ios/app/zsvpn/id1470224199.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Most critical reviews (4 lowest-rated)

### 1/5 — Customer service non-existent

*2024-01-09*

Received an error message unable to connect, no help despite support tickets. Huge disappointment

### 1/5 — Trash

*2023-05-24*

Paid for an annual subscription that never worked. Kept getting an error when trying to connect to any server. Took support a week to respond to my ticket AFTER I received a full refund (Thanks Apple). Leave it the professionals and don’t bother. All of that hype about responding to tickets in 12 hours is a lie. App hasn’t been updated in over a year. In his tutorials, Zaid always says that he’s lazy soo…believe him! Customer service is also horrible. Do not buy!

### 1/5 — Be aware. They trace you

*2020-05-06, version 1.0*

ZSVPN does collect or log any information related to your connection to our services. This includes but is not limited to: IP address, DNS requests, bandwidth and timestamps. 

Upon registration, you provide an e-mail address, username and password. This information is stored securely and is used to uniquely your account.

### 4/5 — Good value VPN

*2021-06-18, version 1.0.1*

Most VPN charge a lot for users to use their services l only pay about $ 8 aud for a full month sub. The service itself is simple and easy to use, servers however do not show you the different origins from where they are from which is a minor issue. I would recommend using this VPN service above nordvpn and avast, especially for the price it offers and more options for servers( ad blocker, TCP, streaming servers).

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*