# Zula Casino‎: Social Casino — user reviews > 59 indexed App Store user reviews of Zula Casino‎ by SCPS LLC, rated 3.70/5 from 224 ratings. - Source: https://appshunter.io/ios/app/zula-casino-social-casino/id6744031056/reviews - App overview in markdown: https://appshunter.io/ios/app/zula-casino-social-casino/id6744031056.md - Rating breakdown: 5★ 129 · 4★ 19 · 3★ 13 · 2★ 11 · 1★ 52 ## Newest reviews (10 of 59) ### 2/5 — Beware *2026-08-25* These sites are a joke. Do not waste your time or money cause when u win you’ll either have to wait a month for your money a you prob want get it at all. If you want to win an actually cash out go to fortune. Cash avalanche or jackpot nights. You’ll get your money less then 3 mins ### 1/5 — Worse Casino Ever *2026-02-24* STAY AWAY UNLESS YOU WANT TO GET ROBBED FROM! As soon as you start winning take the money and RUN! These Canadian crooks will throw you big wins at the beginning and once you start depositing more and more your winning is OVER they will rob you dry. This casino needs to be shut down! They lure in new players with big wins to get you hooked then destroy you financially. Be Careful! **Developer response:** Hello Duson, Our games, as well as those offered by our trusted partners, utilize advanced technology and sophisticated algorithms to ensure that every spin produces completely random outcomes. To ensure the highest standards, all our games have undergone rigorous quality assurance procedures before being made available to our players. At Zula Casino, we believe gaming should always be a source of entertainment, never distress or burden. For players who feel their experience is becoming overwhelming, we offer tools and options to help manage gameplay responsibly. As this is an unverified review, we are not able to locate the account in question. Please reach out to us at support@zulacasino.com so we can discuss how we can best address your concerns. ### 1/5 — Terrible customer support *2026-02-06* I wish I can give this a zero rating. I’ve been trying to verify my account for the last 5 days and each time it’s a new issue. There’s no human support. Every time I report an issue, I get these robotic automated response. They are quick to allow you to spend money on their app but won’t allow u to verify your account to withdraw. Don’t waste your time or money on the app. **Developer response:** Hello, Thank you for your feedback. Our Verification process can take time to review and authenticate, and sometimes we may need to ask for additional information or clarification to meet regulatory requirements. We value the privacy and protection of our customers' information. The verification process allows us to confirm your identity and establish trust; This, in turn, will enhance your experience with Zula Casino and its features. As a result, we will be able to offer you more as a customer while ensuring the safety of your gameplay and our platform. Please contact customer support at support@zulacasino.com and we will do our best to assist you with the specific issue you have with your verification. ### 1/5 — Do not download *2026-01-29* Seriously save your money or use another app. This ones process to withdraw is to the point it’s so ridiculous it will just feel like a scam. So many other casino apps have easy withdrawal processes. **Developer response:** Hello, Thank you for taking the time to share your feedback. We are truly sorry to hear that your redemption experience felt frustrating, that’s never what we want for our players. At Zula Casino, we follow strict verification and security requirements to ensure every redemption is processed safely and to the correct account holder. This process can sometimes take a little longer, but it’s essential for maintaining the integrity and protection of our players and platform. We would like to review your case personally to ensure everything is moving along smoothly. Please reach out to us at support@zulacasino.com with your account information so that our team can assist you directly. We appreciate your patience and understanding as we continue to improve our processes and deliver a secure, enjoyable experience for all our players. ### 1/5 — *Update 1-22-26** Save yourself *2026-01-22, version 1.0* Shady Casino Platform. In 2024 I cashed out once a week or every other week. -> In 2025 I cashed out twice…….the entire year. I didn’t suddenly become terrible at gambling, and it’s not a coincidence that they were banned from six additional states in 2025(they started the year banned from just 1). Now suddenly their algorithm starts to be wayyyy against you? Yeah right. It’s worth noting that the largest game provider that they had on their platform left their US operations entirely. It was also the provider that had the most winnable games. They saw the writing on the wall with Zula’s algorithm and bounced. ### 5/5 — Fun games *2026-01-19* I like the games they are fun to play I did win and so far redeeming haste been a issue we will see how long it takes to actually get. The winnings I am all verified so hopefully the rest goes smoothly. I’m happy and enjoying **Developer response:** Hi there, we are happy to hear you are enjoying the games and that you have completed verification! 🎉 We are confident your redemption will go smoothly, but if you need any help, our team is always here at support@zulacasino.com. Thank you for playing Zula Casino! ### 5/5 — 🖤 this app *2026-01-06, version 1.0* This app is real I got a pay out 100 and played $10 ### 1/5 — These Reviews and this app is a scam I did my research *2025-12-29* I sat here and read all these reviews this is crazy. All Support response is email them. No one‘s getting their money. No one‘s getting their winnings and want these verification documents and then they say it takes time I really thinking that they’re collecting information. This is definitely a scam. They are taking your information and selling it to the dark web ### 5/5 — Win *2025-12-15* I just Hit for 2700$ off the 1$ daily bonus, I’ve only been on the app for about about a week ### 2/5 — Game restarting *2025-12-02* When playing on the browser and in the midst of a game it jump off the game then when u return to the game ig u in a bonus or special feature your free spins gone your winning is gone .. that’s a big issue with you all system !!!! **Developer response:** Hello, We sincerely apologize for the gameplay interruption you experienced. Please contact us at support@zulacasino.com so we can review your account. Our team will be happy to take a closer look and assist you further. Thank you for bringing this to our attention. Your feedback helps us improve our services. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-06* I play many slots. I get verified all the time. I have spent hours trying to get verified to make one small redemption. I have uploaded my bank account multiple times. I have taken my picture. I have sent my drivers license. I have uploaded verification of my address. I wait days and days and days for the verification to be complete. Then, I go and check only to find I’m supposed to submit my documents a third time. I’m done with this casino. It’s not worth the hassle. There are many other online casinos to play. They pay well and don’t require all the extra BS. **Developer response:** Hi there, Thank you for sharing your feedback with us and we sincerely apologize for the experience you have had. Our verification process is in place to ensure the safety and security of all our players' accounts and to comply with regulatory requirements. There are times when we may need to take a closer look at submitted documents or request additional information as part of our standards and we sincerely apologize that this added to your frustration. We would love the opportunity to make this right for you and get your verification resolved as smoothly as possible. Please don't hesitate to reach out to us at support@zulacasino.com and our team will personally assist you. We hope to welcome you back soon. 💙 ### 1/5 — Horrible customer service *2026-08-06* If I could give them zero stars I would! No way to contact someone other than email and then they don’t respond. Can’t redeem my balance of over $1,000 but they’re so quick to take my deposit!! SCAM. So many other better apps that actually pay you instantly. **Developer response:** Hi there, Thank you for sharing your feedback with us and we sincerely apologize for the experience you have had. We take all player concerns seriously and would like to investigate this matter thoroughly for you. Please reach out to us at support@zulacasino.com and one of our Customer Support Representatives will personally look into your account and work towards a resolution as quickly as possible. We appreciate your patience and understanding and want to assure you that we are here to help. 💙 ### 1/5 — Terrible, garbage app *2026-07-24* Completed account set up, won’t let Me sign in. Says password is incorrect. I even reset the password using my email and it still says it’s incorrect. This app is so bad it’s had an error that won’t even let you create an account. Never come across such a badly designed social casino app, and I’m a regular user of many. **Developer response:** Hi there, Thank you for taking the time to share your feedback with us and we sincerely apologize for the frustrating experience you had when trying to sign in. We take all technical concerns very seriously and would like our support team to investigate this matter further. We want to assure you that this is not the experience we strive to provide our players and we deeply regret the inconvenience caused. We would love the opportunity to make this right for you and get you up and running as quickly as possible. Please don't hesitate to reach out to us at support@zulacasino.com with details about the specific issue you encountered, so our team can investigate and work towards a resolution for you promptly. We truly appreciate your patience and understanding and hope to welcome you to the Zula Casino community very soon. 💙 ### 1/5 — Delete this app *2026-05-24* Zula needs to have people verify before taking peoples money. You didn’t care about taking my money from a prepaid account but don’t allow people to use it for verification. Done completely with this app. **Developer response:** Hi Jazzy, thank you for sharing your feedback with us and we sincerely apologize for the frustration caused. We understand how inconvenient this experience has been and we completely hear your concerns. Please know that our verification process is in place to ensure the safety and security of all our players' accounts and to comply with regulatory requirements. We would like the opportunity to make this right for you. Please don't hesitate to contact us at support@zulacasino.com and our team will do their best to assist you through the verification process as smoothly as possible. We hope to welcome you back soon. ### 1/5 — Another app that only takes money. Does not pay *2026-05-08* Don’t play unless you can produce enough people to buy a home. Which is kinda ironic because they don’t service homeless people. Baha!! They are the modern day bank robbers but they get away with it. Company’s given millions by the government so it’s not earned and then being greedy when spmeone finally wins. Stay away. **Developer response:** Hi, thank you for taking the time to share your feedback with us. We are sorry to hear that your experience has not been enjoyable and we sincerely apologize that we have fallen short of your expectations. We want to assure you that we are dedicated to providing a fair and enjoyable gaming experience for all our players. Our games utilize advanced technology and sophisticated algorithms to ensure that every spin produces completely random outcomes, giving every player an equal chance during their gameplay. All of our games have undergone rigorous quality assurance procedures before being made available to our players. Please do not hesitate to contact us at support@zulacasino.com so that we can gain a deeper understanding of the issues you faced and work towards finding a solution. Thank you once again for bringing this to our attention. ### 1/5 — Remove from store *2026-04-22, version 1.4* It’s trash, wants you to prove you’re whole family’s identity just to withdraw a couple dollars. It’s 2026 Apps like this who want you to jump through so many hoops to get paid need shut down ### 1/5 — Huge verification problem *2026-04-15, version 1.4* I wanted to try this game and was surprised at how well the gameplay worked and the payout was ok but the problem I had and is ongoing is verification of my identity, today I have read the reviews 04/15/26 and seems I’m not the only person with this account issues Zula needs to do better to be honest ### 1/5 — 50 spins in a row not even a simple win *2026-04-07, version 1.4* People right review with there honest opinion I have wagered money at plenty casinos and never felt so robbed before please take this review seriously ### 1/5 — Ha ha what a joke *2026-03-27* Where shall I begin?…… they make you jump through hoop after hoop to redeem, I swear I’ve sent Ssa paperwork, vehicle registration, utility bill…. Everything but a note from my mommy! Do NOT waste your time! It was ok to play, but this jerking around about the redemption is a little ridiculous **Developer response:** Hi Shontellina, Thank you for taking the time to share your feedback and we sincerely apologize for the frustration you have experienced during the verification and redemption process. We completely understand how it can feel overwhelming when multiple documents are requested and we are truly sorry for any inconvenience this has caused. Our verification process is in place to ensure the safety and security of our customers and the integrity of our platform, and sometimes we may need to ask for additional information to meet regulatory requirements. We appreciate your patience and would love the opportunity to resolve this for you as quickly as possible. Please reach out to us at support@zulacasino.com and one of our Senior Customer Support Representatives will personally assist you. Thank you for bringing this to our attention. ### 1/5 — Zula cash out *2026-03-16* I have sent everything they have ask me to send. But they just keep resending the same email. I answer the email they resend the same one again I have seen so many people have this same problem if I could talk to a real human that would be helpful. been dealing with this issue for about a week now. Probably going to have to contact outside help. **Developer response:** Hello, thank you for sharing your feedback and we sincerely apologize for the frustrating experience you have had during the verification process. We completely understand how discouraging it can feel to receive the same response repeatedly and we are truly sorry that your concerns have not been addressed in a more personal and effective manner. We want to assure you that our support team consists of real people who genuinely care about resolving your concerns. As this is an anonymous review we are not able to locate the account in question. We kindly ask you to reach out to us directly at support@zulacasino.com so we can review your specific situation and work towards getting everything resolved for you as promptly as possible. We look forward to hearing from you and making things right! ## Most praised reviews (10 highest-rated) ### 5/5 — Get Stuck Into The Action *2026-07-29* Don't usually leave reviews, but I won $125 off their free sign up bonus. I'm going to attempt the same thing on sister sites. Nice one Zula **Developer response:** Hi Tom, Thank you so much for taking the time to leave us a review and congratulations on winning off your sign up bonus! 🎰🎉 We absolutely love hearing stories like yours and we are so glad your experience with us started off on such an exciting note! We pride ourselves on offering a generous and rewarding welcome experience and we hope this is just the beginning of many more great wins ahead. We wish you the very best of luck on our sister sites too and hope the wins keep coming your way! If you ever need anything, please don't hesitate to reach out to us at support@zulacasino.com. Happy spinning! 🎰 ### 5/5 — GREAT SIGN UP OFFER *2026-07-28* Amazing social casino with a wide range of slots to choose from, the main aspect I like about this social option is the attractive sign up offer of 10 SC + 120,000 GC!+ **Developer response:** Hi there, Thank you so much for the amazing review! 🎰 We are absolutely happy to hear that you are enjoying your experience at Zula Casino! We pride ourselves on offering a wide and exciting range of slots to keep every session fresh and entertaining. We are especially glad to hear that our generous sign up offer of 10 SC + 120,000 GC has made a great first impression, that is just the beginning of what Zula Casino has to offer! We look forward to continuing to bring you an amazing social casino experience. Happy spinning and may the wins keep coming! 🎰 ### 5/5 — Definitely worth the investment *2026-06-26* I’ve played for a few months mostly free bonus $ daily 1$ I’ve wone and been paid out over 850$ very official app! **Developer response:** Hi there! Thank you so much for the wonderful review! 🎰 We are absolutely happy to hear that you have had such a positive experience with us and congratulations on your winnings! It's always so exciting to hear success stories like yours and we truly appreciate you taking the time to share it with us. We pride ourselves on delivering a fun, exciting and rewarding social casino experience and we are so glad that has been your experience with Zula Casino. We look forward to continuing to bring you great games, daily bonuses and more winning moments ahead. If you ever need anything, please don't hesitate to reach out to us at support@zulacasino.com. Happy spinning and may the wins keep coming! 🎰 ### 5/5 — Don’t listen to their reply *2026-06-13, version 1.6* Zula casino and its affiliated applications such as sportzino and fortune wins all do the same thing where they ask for an invasive amount of private information such as bank statements from several accounts and your vehicle registration in order to “verify” and “redeem” both of which will never happen. They then take that information and sell it which leads to loads of spam calls and emails. I “won” 50 and while waiting for my verification they “comped” me 100$ hoping that I would go and bet my winnings, when they realized I was going to continue waiting they asked for additional private information on top of everything they already asked for. Now the customer support team that’s definitely fake is running me in circles about closing my account. Don’t trust these losers there is a bunch of other great casinos that actually pay out. ### 5/5 — Really fun and engaging platform *2026-06-08, version 1.6* Enjoyable platform with great casino slots. Welcome bonus is 120k + 10 SC! Not bad, free money ### 5/5 — Great Refer A Friend Bonus *2026-06-07, version 1.6* Brilliant refer a friend bonus - you recieve 20,000 GC + 2 SC ### 5/5 — Great Redeemable Options and Slot Titles *2026-06-03* After playing for over a week on Zula social casino, I've concluded that the slot titles, deposit bonus, refer a friend and daily bonus are all; worth it. Although I turned the money a few times, I really enjoyed the casino and will recommend to friends. Good job Zula for focusing on the players over quick cash grabs. **Developer response:** Hi, thank you so much for the thoughtful review and for recommending Zula Casino to your friends! 🎰 We are happy to hear you have been enjoying our slot titles, Refer a Friend program, and daily bonuses! We truly appreciate your kind words and are committed to continuing to put our players first. We look forward to bringing you even more exciting games and rewarding promotions. Happy spinning and thank you for being part of the Zula Casino community! 🎰 ### 5/5 — Join For Welcome Bonus *2026-05-22* The welcome bonus at 120 GC + 10 SC is more than worth it, turned it a few times and even walked away with more sweep coins in my pocket. **Developer response:** Hi Ellis, Thank you so much for the wonderful review! 🎰 We are happy to hear that you made the most of your Zula Casino welcome bonus and walked away with more Sweep Coins in your pocket! Our generous welcome bonus is just the beginning of what Zula Casino has to offer. With a wide variety of exciting games, daily free play opportunities, and a rewarding social casino experience, there is always something to look forward to. We look forward to continuing to provide you with an amazing gaming experience. Happy spinning and may the wins keep coming! 🎰 ### 5/5 — Have Good Buffalo Slots *2026-04-16* I really enjoy the amazing selection of buffalo slots on Zula Casino! There’s such a wide variety to choose from, each with great visuals and exciting gameplay. The themes keep things fresh and fun every time I play. Definitely one of the best parts of the app! **Developer response:** Hi there! Thank you for your amazing review! 🎰 We are pleased you are enjoying our Buffalo Slots collection on Zula Casino! We pride ourselves on offering a wide variety of visually stunning and exciting slot games to keep every session fresh and entertaining. We look forward to bringing you even more thrilling games soon. Happy spinning! 🦬 ### 5/5 — BS!!!!!!!!! *2026-02-12* This is by far the worst casino I only wished I’d read these comments before wasting my time money and energy sending ridiculous amounts of documents for verification and being accused of having multiple accounts and false name because I kept my maiden name and hyphenated my married name and haven’t changed my dl because my lawyer said I didn’t have to it’s changed with ss I have star real id I’ve opened bank accounts and cashed out on several different platforms no issues I asked them did they want my dna and fingerprint! How can they get away with this class action lawsuit in order I’m calling contact 6 tomorrow **Developer response:** Hi, Thank you for your feedback. Our Verification process can take time to review and authenticate, and sometimes we may need to ask for additional information or clarification to meet regulatory requirements. We value the privacy and protection of our customers' information. The verification process allows us to confirm your identity and establish trust; This, in turn, will enhance your experience with Zula Casino and its features. As a result, we will be able to offer you more as a customer while ensuring the safety of your gameplay and our platform. Please contact customer support at support@zulacasino.com and we will do our best to assist you with the specific issue you have with your verification. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*