# Zum - Student Transportation — user reviews > 130 indexed App Store user reviews of Zum by Zum Services, Inc., rated 4.80/5 from 6,497 ratings. - Source: https://appshunter.io/ios/app/zum-student-transportation/id1076430968/reviews - App overview in markdown: https://appshunter.io/ios/app/zum-student-transportation/id1076430968.md - Rating breakdown: 5★ 5,893 · 4★ 228 · 3★ 89 · 2★ 44 · 1★ 243 ## Newest reviews (11 of 130) ### 2/5 — Take too long *2026-08-18, version 2.91.48* The route took almost one and half hour to home ### 2/5 — Won’t work *2026-08-13, version 2.91.48* Only shows 1 students ride but both are approved ### 3/5 — Change bus stop *2026-02-04, version 2.91.42* Please tell drivers to flash yellow light 🚥 for pickup notification ### 3/5 — Change bus stop *2026-02-03, version 2.91.42* Please tell driver John route 1167 to flashing yellow light for pick up and stop to the bus stop ### 2/5 — Change bus stop *2026-01-12, version 2.91.42* First I give 1star for changing bus stop because they sent my child so far(15min walking 🚶‍♀️) 2nd 2 stars for timing (wrong time if you’re not before time ETA you missed it ### 3/5 — Bus review *2025-12-16, version 2.91.42* The app is just not trust worthy at times because it tells you the wrong time and you miss the bus if you don’t get on right away at your stop ### 5/5 — great app *2025-10-21, version 2.91.42* great for parents. lets you see the location of the bus and time of arrival ### 3/5 — Honest Zum Review *2025-10-02, version 2.91.42* This is my 2nd year using Zum. It’s good to use for an idea of where the school bus actually is. At times it is accurate. My general experience is that there is a 10 to 30 minute difference between when the bus is “scheduled” and actually arrives. ### 5/5 — I like! *2025-09-16, version 2.91.41* This is a very good app to have and see your child bus so they are ready when the bus arrives. ### 5/5 — A mom *2025-09-10, version 2.91.40* Such an amazing app, I thank whoever came up with it. ### 5/5 — Notification option *2025-09-03, version 2.91.40* Please allow us to set notification sound ## Most critical reviews (10 lowest-rated) ### 1/5 — App Log In Issues *2026-07-08, version 2.91.48* Downloaded app per school instruction. Can not get logged in. It sends a text to your phone but you only get 10 seconds to receive it or it wants to send another text. None of the texts ever came through. I tried my email. It would not accept that. I tried calling the number provided in the app. It answered said contact support and hung up. I called again to see if it would give me a support number or email to contact and just got a message that something went wrong. ### 1/5 — DO BETTER! *2025-11-25, version 2.91.42* this app isnt worth it for parents its always glitchy, & never shows any cover buses being assigned. now its showing theres no bus nor any bus scheduled for my daughter ... i cant see the bus like this is lame tbh idk why schools have us parents use this app when it doesnt work well. yall want good reviews do better forreal ### 1/5 — Horrible *2025-11-21, version 2.91.42* This is by far the worst bus company ### 1/5 — Bad *2025-11-17, version 2.91.42* UNRELIABLE. ### 1/5 — Odd tracking *2025-10-10, version 2.91.42* Doesn’t track the bus if the driver doesn’t mark your child as picked up, even when they’re on the bus. There’s a bunch of little oddities that make this app terrible for the purposes of using to get your child to the bus stop on time. In my area, that’s important because we get a lot of rain. ### 1/5 — No in-app notifications *2025-09-30, version 2.91.42* I have iOS notifications off for this app. There is no indication within the app that a new notification is present. I have to go into the notification menu every time. This app needs a feature to indicate new notifications within the app. ### 1/5 — Parent review *2025-09-05, version 2.91.40* This app doesn’t give notifications as to when the bus is arriving at the bus stop or at the school. It needs improvement. ### 1/5 — Pick up time *2025-09-03, version 2.91.40* What going on with the pick up times this week. Times are getting later and later. Today the bus came 35 minutes late. 🤷🏽‍♀️🤷🏽‍♀️ ### 1/5 — Inconsistent, unreliable *2025-08-28, version 2.91.40* This app is spotty at best to track students, routes, etc. It’s unreliable, provides no notifications on arrivals/departures and uses AI to create inefficient and unsafe bus routes. Our school system adopting this new app has created a transportation nightmare in our city ### 1/5 — This app is unreliable *2025-08-27, version 2.91.40* This app is completely unreliable. Updates about the bus come way too late—sometimes only after it’s already left the stop. The live tracking is slow and inaccurate, making it useless when you actually need it. ## Most praised reviews (10 highest-rated) ### 5/5 — Broken *2026-08-25, version 2.91.49* This is just broken ### 5/5 — Liberlys *2026-08-23, version 2.91.49* Excelente ### 5/5 — Transportation *2026-08-14, version 2.91.48* I really love this transportation it is very efficient and it makes me feel safe that you guys are making sure our students are safe and that is a wonderful thing ### 5/5 — Hola buenas noches cómo está disculpe la *2026-06-22, version 2.91.48* Si es que no me lo ### 5/5 — Zum *2026-04-20, version 2.91.47* Is good ### 5/5 — Llamadas *2026-04-13, version 2.91.47* Jamás Contreras llamadas para reporter algún problema ### 5/5 — Zum is the best *2026-04-01, version 2.91.47* My driver is on time some times she is two minutes late but makes it up. She the best ### 5/5 — We love Ms. Keisha *2026-02-19, version 2.91.43* Everyday that she picks up Sarah she is excited and delightful. I’m even excited to see her so early…she’s wonderful and Sarah loves her deeply ### 5/5 — Y *2025-12-09, version 2.91.42* Helps me and my daughter and my son get ready for the bus and I love that. It tells you had a time and it is very good app. ### 5/5 — bus *2025-10-27, version 2.91.42* Bus go vroom vroom --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*